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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.5 out of 5 stars with 2339 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the STRDH790 highly for its impressive sound quality, ease of use, and Dolby Atmos capabilities. The receiver is also praised for its price, simple setup, and power. Some customers have noted concerns with the user interface, remote, display, menu, and heat generation. Overall, the positive aspects of the receiver appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,339 reviews
  • Rated 5 out of 5 stars

    Great, home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for home theater, hobby Great, sounds great all in one

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Nice entry level home theater receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice entry level 7.2 channel Theater receiver. Easy set up and comes with a mic to use to do an auto balance for speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MDC05, We are glad that you like your Sony home theater receiver. The powerful STR-DH790 7.2ch home theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. I replaced a 10 year old received that died. This works exactly as I expected. Great purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi none,

      That's a very nice upgrade! Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you like the sound quality of your new Sony AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony.

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver for the price. Sounds good. Only issue, is that the sound got quieter over time and now am having to turn the volume up higher to get the same sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MeghanO,

      Thank you for the review and we're glad you like the price and sound quality of the AV receiver. We recommend checking the speaker wires connected to the unit. Strip the jacket to 10 mm (13/32 in) at each end of the speaker cables, and then tightly twist the speaker wire strands. Insert the stripped ends of the cables into the terminals.

      If you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Brings your surround to life.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Settings and setup was a breeze, makes my movies and shows come to life, it's a totally new experience watching movies now as compared to my previous set.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's perfect! We're glad that you are all set, Dave. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thanks for choosing SONY. Craig Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great receiver !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time setting up a home audio system, so I went with this receiver since it seemed like the best deal. Well it was extremely easy to setup. I have this hooked up with some Polk audio speakers and subwoofer and it’s amazing. Great buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Skep, Awesome! We're glad to hear you're enjoying your STRDH790. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great open-box deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Plenty of power for my ancient Cambridge Soundworks Newton series speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Excellent,

      Amazing! We're thrilled that the receiver is perfect for your home entertainment setup. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    No surround sound output issue due to PS4 settings

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get the surround sound to work from PS4 HDMI to receiver to TV via ARC. I worked with tech support and checked all my TV settings, but decided the unit was faulty. I couldn't understand the problem, as it would play noise through the other speakers for calibration. I returned it, and bought the 5.2 unit, tested in store w/ bluetooth, all speaker outputs worked fine. Got the receiver home but still had the same problem. After searching through the PS4 settings, I realized the PS4 default audio output doesn't provide surround sound. You have to change it to Dolby Digital. It still seems a little inconsistent, but for all I know, it is the way the game outputs the audio. Music on Spotify app on PS4 now plays all speakers. At least I know it's not an issue w/ the receiver, so much as the data it's receiving.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi joshmc1,

      We really apprciate your feedback regarding your PS4 and the STRDH790. We will surely take note of this feedback as it helps us improve our products/services.  Thank you for sharing your review.

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! Definitely, a great buy for anyone not looking to break the bank but looking for great sound. Highly recommend, especially on a sale.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, Chris! We're glad that you are satisfied with your new Sony TV. We appreciate that you'd recommend this to others. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this receiver because we hosted a fight party at our home a week weeks ago. One of the main thing we were looking for was to make sure the receiver was Bluetooth and this one is and the setup and connect to our speakers was pretty easy as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with our new TV, lots of great features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product is very good. Install directions were not useful. Online instructions also not very useful. Very disappointed with setup directions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great upgrade to worn out and out of date system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to replace the worn out receiver on my 2008 motor home. This fit perfectly and connected up to the existing speakers already mounted. Sounds great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MRBillNTN,

      We appreciate the 5-star rating and we're glad you like your new upgraded AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe I waited so long to upgrade my receiver. This thing blows my old Yamaha out of the water. Of course, this model is over a decade newer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deez, we're glad you like our product! The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    T. C.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice receiver with easy setup and good clarity. I would highly recommend it!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CDan, it is nice to hear that you are enjoying the sound quality of our product. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great bang for buck do all reciever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was needing to replace my out dated surround sound in a box 5.1 system. The speakers that I had where adequate, but my old reciever was shot. This thing is perfect 7.1 surround, or a second channel for outside speakers, and blue tooth connection to my device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound, great price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old receiver was 8 years old & was having some issues, since getting this one, the sound is crisp & sharp.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi odie1985,

      Thank you for the purchase and that's a very nice upgrade! We're glad to hear that you like the sound quality of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent receiver for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent receiver for the price! Had to replace an old Yamaha, this did the trick.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobinR We're glad that you are satisfied with your purchase. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 4 out of 5 stars

    Sony surround sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect perfect song is the best doggy anything up a phone so far is Las Vegas long Sterlia just had it for a month

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kenken, we're glad you like your new purchase! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony's entry level unit delivers in many ways!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent entry level receiver according to every review i read about it before purchasing it. Ive ran it so far in 5.1 up to 7.1 mode and the surround sound experience never fails to deliver. Highly recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jte502,

      Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Regards,
      David Sony_US