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Customer Ratings & Reviews

Your price for this item is $549.99

Customer reviews

Rating 4.5 out of 5 stars with 2322 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the STRDH790- 7.2-Ch. receiver for its impressive sound quality, ease of use, and Dolby Atmos capabilities. Many find the price point attractive and appreciate the straightforward setup process. Some users have noted areas for improvement, such as the user interface, remote design, and display visibility, while others have mentioned concerns about overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,322 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome reciever. I have a Ps4 and satellite hooked to it along with Klipsch Audio Sub sound bar. I have had no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony yes.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new receiver for my living room. This don’t fits the bill. I wanted something with Dolby and this receiver is stupendous. Packs a punch and has all the bells and whistles and options. You can’t go wrong.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tjk44,

      Very nice! Thank you for the purchase and we're glad to hear that you like your AV receiver for your living room. Our new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Couldn't be Happier!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am more than pleased with my new Sony receiver. It connected automatically with my Visio smart TV and makes my Kliptch floor-standing reference speakers sing like angels. The 4k version of "Apocolypse Now" sounded awesome through the system. The receiver is an excellent for the modest cost.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mattma,

      We're glad you're happy with your purchase. The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 3 out of 5 stars

    Average Consider Others

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony's room correction is arguably the worst of all AVR's. Considering the price I would rather buy a Denon AVR (s760h). Infact I did! And it was a great decision. I didn't think a different AVR would sound so different, but it did. It felt like I had an entirely new system. The audyssey room correction without any adjustments is miles better than the Sony. The only thing better about the Sony for me is the HDMI CEC worked flawlessly, the Denon on the other hand

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavionV,

      Thank you for the review and we do apologize for the inconvenience. The sound quality will depend in the source that you're playing. We also need more details regarding your issue. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great value! Amazing receiver to power my Klipsch wf-35's, r-50m's, and wc-24. I couldn't get the sensor to work thats supposed to read the room. The microphone on it seems really cheap. However, its not really needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 7.2 4K Ultra HD A/V Receiver (Bottom shelf)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great receiver for the money. I opted to stay with all Sony products with my new Sony 4K OLED TV and I'm extremely satisfied that I did. It's performing reat.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeonW,

      Thank you for the 5-star rating and we appreciate you sticking with our Sony products. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Best product in market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I would recommend Sony brand always.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Open for more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an open box purchase. As a result, there were some key items missing that were not noticed until set up. These items restrict full capabilities of the unit. Having these results, there will be no more open box purchases.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Smooth,

      We are sorry to hear that. Please be assured we take this feedback very seriously and continuously strive to improve our products.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to use. Set up was so so easy and no problems.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chapman,

      We appreciatethe 5-star rating and we're glad to hear that you had an easy time setting up the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    The BEST RECEIVER

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the BEST receiver I've ever had. It has great fidelity in audio and image, I JUST LOVE IT.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OmarFigueroa,

      That's awesome! Thank you for reaching out to us today. We're always happy to hear from you. We're glad to hear that you love the sound and picture quality of the AV receiver. Our new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      -David Sony_US

  • Rated 5 out of 5 stars

    Clever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless integration with my Sony lied and ps5 to include my apple products

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Royce, Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    Great receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, sleek design, functional and good performance

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Samy This is great to hear. We're glad that you like the ease of setup, sleek design, function, and performance. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my set up and my home theater is finally complete

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidM, we're glad you like our product. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    It is good for my needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product serves my needs but the sales people tried to sell me more than what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product . I would recommend it to a friend at anytime . Great price !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Receiver, use it almost everyday.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Receiver, use it almost everyday. Works Great with the BlueRay 4K Player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product!!! Write size for my living space!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a really good dvd sounds system l must say it was a great choice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dreday,

      You made the right choice! Thank you for the 5-star rating and we're glad to hear that you like the AV receiver. our new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The right one, at the right time!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use & setup. My last receiver gave out on me. This came right on time!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TommieR,

      Very nice! We're glad to hear that you had an easy time setting up the AV receiver. Your STR-DH790 7.2ch Home Theater AV Receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      -David Sony_US

  • Rated 2 out of 5 stars

    Great receive with a menu that wont go away

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to upgrade from an old receiver. Its functionallybawesome but has this annoying problem where it has a home menu rhat cant be turned off. Every time you start the receive, there’s a home me u asking you what uou want to do with the receiver. Sonybsays it cant be turned off. Returning it. Reveivers should just turn on and go.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Starman, Thank you for the feedback on your experience with the STRDH790. While we're glad you like the amazing features of this unit, we regret to hear about the Home Menu appearing every time you turn on the receiver. Unfortunately, there is not option to disable this function. However, this does not indicate a malfunction.
      For future reference, we can offer assistance on how to set up or operate the features and functions, and troubleshoot the issue of your Sony product by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can reach out to one of our agents through this link: https://us.esupport.sony.com/support/s/service?language=en_US. who would be glad to help. I hope you consider our Sony products in the future. Thank you for sharing your feedback.
      Regards,
      Sam Sony_US