Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.5 out of 5 stars with 2339 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the STRDH790 highly for its impressive sound quality, ease of use, and Dolby Atmos capabilities. The receiver is also praised for its price, simple setup, and power. Some customers have noted concerns with the user interface, remote, display, menu, and heat generation. Overall, the positive aspects of the receiver appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,339 reviews
  • Rated 2 out of 5 stars

    Protect Mode Victim

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this receiver just shy of a year and it went into "Protect" Mode and just randomly shuts down. I attempted all troubleshooting - https://www.sony.com/electronics/support/articles/00032091?utm_source=glean https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/articles/00025095 I'm thankfully under warranty though inconvenienced that i had to disconnect my rig to take it back to best buy and now I'm told 4-6 weeks for repair :( I purchased this receiver to replace my old Sony STR-SE391 - That i bought 24 years ago and still works to the day without being "Protected" lol I had to re-connect the old dog and just wish it had HDMI then i wouldn't have had to upgrade. #Sony please fix this issue!! My fear is that when i get my receiver back from Best Buy repair depot that its going to happen again! I need a reliable receiver and dependable, i record audio and don't need this happening during a session. Thank You, Donnie

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony 4K ATMOS A/V Receiver Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent a/v receiver. Really good sound quality when paired with the Sony ATMOS, Center and Tower speakers , my system has an Onkyo subwoofer and Onkyo rear surrounds.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LGC1, Fantastic! We're very happy to hear you're enjoying the great sound quality and good to know it works well with all your speakers. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bery good for the money it is very powerful for its compact size

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LawrenceA, We're glad that you like your new receiver. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony sounds great easy set up!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an aging Onkyo with the Sony…I bought another Onkyo but I had problems trying to set it up…The Sony was easy as pie, sounds great, highly recommend a Sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Garyb,

      We appreciate the 5-star rating and we're glad you like the sound quality and easy setup function of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Great receiver

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great HDMI switched receiver! Takes all the signals I throw at it with no issues.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BigWillieSutton, Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Just what I needed

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this receiver. I currently have it paired up with the Six 6 1/2” Sonance ceiling Speakers and it’s working great so far. I have fine tunes everything, but so far so good. I would recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sincere,

      We are glad you're happy with your purchase. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Excellent Receiver

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my home theater! It works with my old Harmony remote control. The Geek Squad did an excellent job of setting everything up for me !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Howdy65, we're glad you had a great experience with your purchase! We hope you are enjoying our product. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! ~Earl Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Reciever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to use and simple and easy to set up, and a great pice

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanM, We're glad that you like the ease of setup and use. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Sony does it again . . . Excellent Dolby Atmos!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect complement to the full Sony Speaker set (Towers, bookshelf, Atmos, center and sub). Excellent Dolby Atmos system as a package. Very much enjoying the experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GMan77,

      That's very nice to hear! We're glad to hear that you are having an enjoyable experience with your AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Solid choice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic surround sound receiver. Easy set up. Had enough hdmi ports for me, others may want or need more. This replaced a 14 year old Yamaha receiver that seemed to have difficulty processing current sound programs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Njnorsky, Awesome! Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony. -Sam Sony_US

  • Rated 4 out of 5 stars

    Easy setup is actually easy

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm very happy, mostly wth the ease of setup. I had prucased a 5.1 Onkyo receiver and gave up setting it up after three hours. I'd either get no video from my inputs, no sound, or both. After trying numerous options, I packed it up. I purchased this 7.1 receiver for $130 less and it checked off all the boxes. After I plugged everything it, it took me 15 minutes to get it working. The easy setup for speaker calibration was actually easy, and it told me that my subwoofer wasn't working properly. Duh, I didn't turn it on. I'kk revisit after I get a chance to properly use it, but I am so happy that it is up and running.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi karrun, we're glad you like the ease of setup of our product. The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Receiver!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound produced with this Sony 7.2 receiver. I did not need the 4k video capabilities, but as an audio amplifier it produces amazing surround sound on my ceiling polk speakers. I would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BenGVSU, Awesome! We're glad that you like the sound quality of your STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Very easy set up. crystal clear sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Sony 85" 4K ultra HD Ultra TV with Dolby Atmos. I wanted everything to match and be compatible. This receiver pulled everything together and brought it to life. Amazing quality and sound decoding for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dano, Wow! We're very pleased to hear that your new STRDH790 receiver works perfectly with your Sony 85" 4K ultra HD Ultra TV! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this receiver!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a pioneer receiver that actually was not very old. The pioneer was a bit fancier model but this Sony blows it out of the water. Outstanding sound!! Same speakers I had, on this receiver they sound 1000% better

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jiminaz,

      We are happy that you love it! Thank you for making your purchase with us and giving a good rate on our STRDH790. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Time to switch to 7.2, glad I did

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this receiver and it's clean look. Sound is amazing and the Bluetooth capability gave me another option to play music in the house. Love, love, love.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RayLo, We're glad that you like the sound quality and features of your STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exactly what i needed.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver. Easy to navigate through and crisp sound!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Swervo,

      Amazing! We're thrilled that you like the sound and user-friendly functions of the receiver. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great receiver for everything you need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this receiver because it was on sale and came to the same price as a 5.1 which what I really needed anyways, but instead I bought this 7.1 so i have room to add on in the future. Installation was simple, sound was great . Great buy !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great 4k receiver

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say this receiver has good sound and the picture coming through are really good especially if you have a 4k TV also I had an strg825 before this one the only thing I miss is the wifi updates through the internet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid performance

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver. I may lack wifi connectivity, but that can be resolved withthe addition of roku or chrome. Decent sound. A great choice if you're setting up a home theater on a budget.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Willie, Awesome, We're glad that you like the sound quality and performance of your STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Sony

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little difficult to set up it took a while but we got it done. Compatible with the SONY tv so no need for two remotes tv remote is all we need and use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lizz,

      Thanks for the feedback. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US