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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.5 out of 5 stars with 2344 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the STRDH790 highly for its impressive sound quality, ease of use, and Dolby Atmos capabilities. The receiver is also praised for its price, simple setup, and power. Some customers have noted concerns with the user interface, remote, display, menu, and heat generation. Overall, the positive aspects of the receiver appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,344 reviews
  • Rated 4 out of 5 stars

    owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product is very good. Install directions were not useful. Online instructions also not very useful. Very disappointed with setup directions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    We had no idea what we were missing

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG! The clarity and nuance of some soundtracks is amazing. We thought we had a good surround sound system before, but this system is head-and-shoulders above our old one. Amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WesOEden,

      That is awesome!! Its good to know that you're happy with your STRDH790 and it is living up to your expectations.Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Regards,
      David Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    The BEST!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read all the online reviews. This Sony model is absolutely the BEST rated Dolby Atmos receiver available. And the price can't be beat!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DrewL,

      Thank you for the 5-star rating! We are so glad you are pleased with the performance of your STRDH790. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!


      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony does it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with Sony Great Price for the sound. Thank you

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JSF1, This is great! We're pleased to hear you're enjoying the audio quality. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy setup, great quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for multiple setup types. I have 4 surround and the center with no sub and quality is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisB,

      You made the right choice! We're glad that you are enjoying the sound quality of the receiver. The receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Sony Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent receiver for the price. Replaced Denon receiver that was twice as much but they never could get it to work

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi STBD, Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surprised!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality! Purchased with total tech! Awesome experience! Upgrade to my Samsung media system before this and I’m happy with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Emmy,

      We appreciate the 5-star rating and we're glad you like the sound quality of the the AV receiver. The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Upgrading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to changes in wiring associates with TV’s and DVD player needed to replace our old receiver. Have been happy with this receiver and especially since it is a Sony that intermeshed with other Sony products

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Do yourself a favor with a Sony Atmos System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very high quality component with an amazing Atmos sound. This Sony Atmos system has improved my TV watching area into a true theater area.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MyStuff, We're glad that you appreciate the high quality and amazing sound of the STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Jay Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, sound quality great. Would recommend this unit

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricB, This is great! We're happy knowing that you like the ease of setup and audio quality. We appreciate your recommendation and thank you for choosing Sony. Erin Sony_US

  • Rated 3 out of 5 stars

    Poor bass response

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult review to write, on one hand the sound from this receiver is good, but the bass response from the subwoofer is poor. I’ve researched and tried everything I can to increase the volume from the subwoofer, but the receiver is very difficult to adjust the subwoofer settings, and even after adjusting the sub settings, the bass response is minimal and not what I had from my previous receiver. The auto calibration is not as easy as it seems. The Geek Squad tech spent an hour and a half trying to calibrate the speakers. He finally called someone to walk him through it. When diagnosing the subwoofer problem, one suggestion was to auto calibrate the system. Well, if Geek Squad can’t do it, I sure can’t. I never got a successful calibration. User error…maybe! But it shouldn’t be that difficult. While listening to music at a somewhat mid-high volume, the receiver continued to go into protect mode, even with the cabinet door open for ventilation. Overall, the receiver is ok. I moved this one to another space in the house and bought a different brand of receiver to power my A/V needs. I would not buy this receiver again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, perfect sound! sound quality is pitch prefect pitch.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Matt, Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Receiver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great receiver. The setup was quick and the sound is excellent. I would definitely get this again. Comes with a nice remote.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GREAT,

      Awesome! We're glad that you like the sound quality, remote, and quick setup of the receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was very similar to the one I was replacing. Everything hooked back up well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BobW,

      Thank you for the purchase! We're glad to hear that the AV receiver works well with your setup. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Theater level home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and pretty easy to use has dolby atmos and makes you feel like your in the movie theater.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RaphaelD,

      Amazing! We're thrilled that you like the sound quality and user-friendly functions of the receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Great Budget Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the features I wanted (Dolby Atmos 7.2, eARC, etc.), sounds decent at a great price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jill,

      Very nice! We're glad to hear that you like the smart features and sound quality of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome receiver

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good option for the price. Sounds good and powerful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi swer209, We're glad that you like the sound quality of your receiver. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Life changer!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first ever receiver, so I don’t have anything to compare to. I love it though, and don’t think I’ll ever go back to pre-surround sound days now!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SwarleyJ,

      We're glad you love the AV receiver performance. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and calibrate speakers with the plug in mic.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SalvadorG, We are glad to hear that. The powerful STR-DH790 7.2ch home theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Sony 7.2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    another Sony receiver we bought and it is very nice. it has the Dolby Atmos and DTS-HD and if you have the corresponding equipment it makes sound and viewing enjoyable/

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi rikka,

      Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US