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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.5 out of 5 stars with 2348 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, ease of use, and immersive Dolby Atmos experience. They also find the product offers good value for its price, ample power, and straightforward setup, along with a rich set of features. However, some users suggest improvements to the user interface, remote, and display, and a few have experienced issues with heat and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,348 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy setup, great quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for multiple setup types. I have 4 surround and the center with no sub and quality is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisB,

      You made the right choice! We're glad that you are enjoying the sound quality of the receiver. The receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Sony 7.2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    another Sony receiver we bought and it is very nice. it has the Dolby Atmos and DTS-HD and if you have the corresponding equipment it makes sound and viewing enjoyable/

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi rikka,

      Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Receiver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great receiver. The setup was quick and the sound is excellent. I would definitely get this again. Comes with a nice remote.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GREAT,

      Awesome! We're glad that you like the sound quality, remote, and quick setup of the receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent A/V Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good receiver. Works well. Sound is much better than my old receiver.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike, Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little complicated but maybe thats just me. It does sound amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SArealtor, thank you for your feedback. We're glad that you like the sound quality. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Life changer!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first ever receiver, so I don’t have anything to compare to. I love it though, and don’t think I’ll ever go back to pre-surround sound days now!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SwarleyJ,

      We're glad you love the AV receiver performance. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    BB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good item nice price just what I was looking for easy to install

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamB We're glad that you like the ease of installing your new receiver. Thank you for your feedback and for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Easy set up, great sound, great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this receiver for my outdoor theater and decide it would be a better fit inside with my 4K tv, and it was. Moved the Onkyo outside now I have two theaters. Very happy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobM,

      We are glad that you're happy with your purchase.Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Perfect home theater

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got two of these one for me and one for the girl i mostly use mine for gaming and it is so nice not have to switch in-between channels when i switch consoles all i have to do now is turned on the console and everything fires right up in full 8k being able to switch you speaker pattern is also extremely nice when you can't afford to buy everything at once

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamR, Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Another fine Sony product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had sony receivers for as long as I can remember and this one is another great model! They are so durable and have great quality! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do yourself a favor and buy this instead of the more pricier receivers. Does it all and then sum. I did a lot of research! Easy set up and top notch sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Josh,

      Awesome! That's good to hear. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Regards,
      David Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Great receiver with most needed features

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed Atmos receiver and this was in the right price. Only feature missing is eARC but it costs several hundred more on any receiver. This really performs well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JPCan,

      Thank you for the feedback and we are glad you like the smart features of the STRDH790. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Your feedback about the user interface (UI) is greatly appreciated.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good I’ll get them again tomorrow. Good sounds

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TawanR, We're glad that you like the audio quality. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony does it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with Sony Great Price for the sound. Thank you

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JSF1, This is great! We're pleased to hear you're enjoying the audio quality. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Theater level home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and pretty easy to use has dolby atmos and makes you feel like your in the movie theater.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RaphaelD,

      Amazing! We're thrilled that you like the sound quality and user-friendly functions of the receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and tune your home theater to sound exactly how you like. I am using 12 gauge wire and it’s a little snug to fit the wires but they do fit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hmmm,

      Very nice! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 3 out of 5 stars

    Poor bass response

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult review to write, on one hand the sound from this receiver is good, but the bass response from the subwoofer is poor. I’ve researched and tried everything I can to increase the volume from the subwoofer, but the receiver is very difficult to adjust the subwoofer settings, and even after adjusting the sub settings, the bass response is minimal and not what I had from my previous receiver. The auto calibration is not as easy as it seems. The Geek Squad tech spent an hour and a half trying to calibrate the speakers. He finally called someone to walk him through it. When diagnosing the subwoofer problem, one suggestion was to auto calibrate the system. Well, if Geek Squad can’t do it, I sure can’t. I never got a successful calibration. User error…maybe! But it shouldn’t be that difficult. While listening to music at a somewhat mid-high volume, the receiver continued to go into protect mode, even with the cabinet door open for ventilation. Overall, the receiver is ok. I moved this one to another space in the house and bought a different brand of receiver to power my A/V needs. I would not buy this receiver again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Check it yourself.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an open box item. . Got it home and installed. Beautiful unit easy to use great sound reproduction. Then came the bad...The employee assured me that everything that came with an unopened reciever was included. No it wasn't, no optimizer mic, no fm antenna. Well crap, now I'm out 50 more bucks to get the missing parts, plus the three hour round trip. Lesson learned. LOOK IN THE OPEN ITEMS AND KNOW WHAT IS SUPPOSED TO BE THERE. I'm happy with the reciever but not the Best Buy experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SirShawsome,

      We're sorry for your bad experience. For open box unit, it usually doesn't come with supplied accessories. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great receiver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to go with Definitive Technology towers and center channel! Works perfect. Love that phones can Bluetooth music. It’s easy to set up and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TeeRenea,

      Thanks for the 5-star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Replaced 'old' Sony unit, works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit looks great, sounds better, set up was easy and seems simpler to use and has more options than old model.

    I would recommend this to a friend