Customer Ratings & Reviews
- Model:
- STRDH790
- |
- SKU:
- 6219445
Customer reviews
Rating 4.5 out of 5 stars with 2341 reviews
(2,341 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the STRDH790 highly for its impressive sound quality, ease of use, and Dolby Atmos capabilities. The receiver is also praised for its price, simple setup, and power. Some customers have noted concerns with the user interface, remote, display, menu, and heat generation. Overall, the positive aspects of the receiver appear to outweigh the negative ones.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Dolby atmos
Rated 5 out of 5 stars
The BEST!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Read all the online reviews. This Sony model is absolutely the BEST rated Dolby Atmos receiver available. And the price can't be beat!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DrewL,
Thank you for the 5-star rating! We are so glad you are pleased with the performance of your STRDH790. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Regards,
David
- Pros mentioned:Dolby atmos
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with Klipsch Dolby atmos system. Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BigDJ, We're glad that the STR-DH790 7.2ch Home Theater AV Receiver works great with your system. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin
Rated 4 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Somewhat disappointed but satisfactory fir my needs. Bought for a home theater so for TV it’s ok but we listen to a lot of music and I was disappointed that the dynamic sound quality is quite inferior compared to my 25 year old Yamaha in driving my Definitive speakers. Although amperage is adequate the sound differential was noticeable in the dynamic range, clarity.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stephen,
Thank you for the review and we do apologize for the inconvenience. If you need further assistance, we're more than happy to help you out. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
My Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit works perfectly fine and have a amazing sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GilbertoM, We're glad that the receiver works perfectly fine and you're enjoying the audio quality. Thank you for choosing Sony. Erin
Rated 5 out of 5 stars
Great receiver.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, as to be expected from Sony. Has all the features I wanted.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Klipsch,
Awesome! Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you like the features of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony.
-David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Receiver
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great receiver. The setup was quick and the sound is excellent. I would definitely get this again. Comes with a nice remote.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GREAT,
Awesome! We're glad that you like the sound quality, remote, and quick setup of the receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Sony
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good product. For the price great way to enter the surround sound world!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JasonD,
Thank you for the purchase and we're glad to hear you like the price point of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
-David
- Pros mentioned:Dolby atmos
Rated 5 out of 5 stars
Upgrading
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Due to changes in wiring associates with TV’s and DVD player needed to replace our old receiver. Have been happy with this receiver and especially since it is a Sony that intermeshed with other Sony products
I would recommend this to a friend - Pros mentioned:Dolby atmos
Rated 5 out of 5 stars
Life changer!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first ever receiver, so I don’t have anything to compare to. I love it though, and don’t think I’ll ever go back to pre-surround sound days now!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SwarleyJ,
We're glad you love the AV receiver performance. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony!
Regards,
David
- Pros mentioned:Dolby atmos
Rated 5 out of 5 stars
Loving it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it does everything it says it does great sony product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeM, Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Receiver
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and app setup from this Sony receiver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jgreen, We're glad that you like the audio quality. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin
Rated 4 out of 5 stars
Check it yourself.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as an open box item. . Got it home and installed. Beautiful unit easy to use great sound reproduction. Then came the bad...The employee assured me that everything that came with an unopened reciever was included. No it wasn't, no optimizer mic, no fm antenna. Well crap, now I'm out 50 more bucks to get the missing parts, plus the three hour round trip. Lesson learned. LOOK IN THE OPEN ITEMS AND KNOW WHAT IS SUPPOSED TO BE THERE. I'm happy with the reciever but not the Best Buy experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SirShawsome,
We're sorry for your bad experience. For open box unit, it usually doesn't come with supplied accessories. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Awesome quality for thr price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is like being in a movie theater at home. Uou cam pick up so many nuanced sounds and depths of sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KWVY4,
Very nicd! We're glad you like the sound quality of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Dolby atmos
Rated 5 out of 5 stars
Sony 7.2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.another Sony receiver we bought and it is very nice. it has the Dolby Atmos and DTS-HD and if you have the corresponding equipment it makes sound and viewing enjoyable/
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rikka,
Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
System
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A quality product with a great track record. It fits with the rest of the system.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PhillipwD, Awesome! We are glad to hear that you are happy with your new STRDH790! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Nice product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice receiver, good sound. Allows 5 speakers and has great surround sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DebraD,
That's awesome! Thank you for reaching out to us today. We're always happy to hear from you. We're happy that you're enjoying the sound quality of the AV receiver. Our new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony and have a great day!
-David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Receiver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do yourself a favor and buy this instead of the more pricier receivers. Does it all and then sum. I did a lot of research! Easy set up and top notch sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Josh,
Awesome! That's good to hear. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Regards,
David
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and tune your home theater to sound exactly how you like. I am using 12 gauge wire and it’s a little snug to fit the wires but they do fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hmmm,
Very nice! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Enjoying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying my new purchase so far. Im using every channel and they're all seem to put pit pretty good sounds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LivingstonG,
Awesome! We'e glad you're enjoying your new Sony AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Dolby atmos
Rated 5 out of 5 stars
Great receiver with most needed features
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed Atmos receiver and this was in the right price. Only feature missing is eARC but it costs several hundred more on any receiver. This really performs well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JPCan,
Thank you for the feedback and we are glad you like the smart features of the STRDH790. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Your feedback about the user interface (UI) is greatly appreciated.
Thank you for choosing Sony!
David






