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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.5 out of 5 stars with 2344 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the STRDH790 highly for its impressive sound quality, ease of use, and Dolby Atmos capabilities. The receiver is also praised for its price, simple setup, and power. Some customers have noted concerns with the user interface, remote, display, menu, and heat generation. Overall, the positive aspects of the receiver appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 2,344 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Reciever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this reciever, sound way better than our old one. I like the auto tune for the speakers

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Crazzyme, We are happy to hear that you love your Sony home theater receiver. The powerful STR-DH790 7.2ch home theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great starter receiver

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is jot the top of the line amplifier, but probably the cheapest 7.2 you can get. I have purchased 2 of them and I like it so far. If you’re building your first setup I recommend this receiver. If you‘re an audiophile and can differentiate the minor details in the audio quality, you should probably audition before buying one. Build quality is great, features are more than enough for a starter setup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeepanT,

      Thank you for the purchase! We're glad to hear you like the build quality and features of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! We appreciate the recommendation and thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Klipsch speakers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    145 watts this has one one the highest watts for this receiver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Capone, Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do yourself a favor and buy this instead of the more pricier receivers. Does it all and then sum. I did a lot of research! Easy set up and top notch sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Josh,

      Awesome! That's good to hear. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Regards,
      David Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Easy set up, great sound, great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this receiver for my outdoor theater and decide it would be a better fit inside with my 4K tv, and it was. Moved the Onkyo outside now I have two theaters. Very happy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobM,

      We are glad that you're happy with your purchase.Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 4 out of 5 stars

    Check it yourself.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an open box item. . Got it home and installed. Beautiful unit easy to use great sound reproduction. Then came the bad...The employee assured me that everything that came with an unopened reciever was included. No it wasn't, no optimizer mic, no fm antenna. Well crap, now I'm out 50 more bucks to get the missing parts, plus the three hour round trip. Lesson learned. LOOK IN THE OPEN ITEMS AND KNOW WHAT IS SUPPOSED TO BE THERE. I'm happy with the reciever but not the Best Buy experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SirShawsome,

      We're sorry for your bad experience. For open box unit, it usually doesn't come with supplied accessories. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Great receiver with most needed features

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed Atmos receiver and this was in the right price. Only feature missing is eARC but it costs several hundred more on any receiver. This really performs well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JPCan,

      Thank you for the feedback and we are glad you like the smart features of the STRDH790. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Your feedback about the user interface (UI) is greatly appreciated.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and tune your home theater to sound exactly how you like. I am using 12 gauge wire and it’s a little snug to fit the wires but they do fit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hmmm,

      Very nice! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome quality for thr price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is like being in a movie theater at home. Uou cam pick up so many nuanced sounds and depths of sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KWVY4,

      Very nicd! We're glad you like the sound quality of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Great but hdmi arc not perfect.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When hooking up hdmi arc/switch the sony menu will not go away on screen. Looked up some forums and no solution. I have to rely on digital optical. Other that that it works great and push out decent power.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Another fine Sony product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had sony receivers for as long as I can remember and this one is another great model! They are so durable and have great quality! Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somewhat disappointed but satisfactory fir my needs. Bought for a home theater so for TV it’s ok but we listen to a lot of music and I was disappointed that the dynamic sound quality is quite inferior compared to my 25 year old Yamaha in driving my Definitive speakers. Although amperage is adequate the sound differential was noticeable in the dynamic range, clarity.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stephen,

      Thank you for the review and we do apologize for the inconvenience. If you need further assistance, we're more than happy to help you out. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great receiver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to go with Definitive Technology towers and center channel! Works perfect. Love that phones can Bluetooth music. It’s easy to set up and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TeeRenea,

      Thanks for the 5-star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Great receiver.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, as to be expected from Sony. Has all the features I wanted.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Klipsch,

      Awesome! Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you like the features of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony.

      -David Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Klipsch Dolby atmos system. Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BigDJ, We're glad that the STR-DH790 7.2ch Home Theater AV Receiver works great with your system. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good product. For the price great way to enter the surround sound world!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JasonD,

      Thank you for the purchase and we're glad to hear you like the price point of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      -David sony-global

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good features for the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get alot for your money. The setup was easy. The auto speaker setup saves alot of work adjusting the speaker balance. Good choice for those of you on a budget.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jerry,

      Awesome! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony - 7.2-Ch. with Dolby Atmos 4K Ultra HD

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this for my 5.1.2 Atmos Setup and it has blown me away with the sound and Quality. Its Slim setup is great to fit in shelve off the top of the tv stand.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ATGray,

      Thank you for the 5-star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Ease of use, Setup, Sound quality

    Rated 4 out of 5 stars

    Replaced 'old' Sony unit, works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit looks great, sounds better, set up was easy and seems simpler to use and has more options than old model.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Enjoying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new purchase so far. Im using every channel and they're all seem to put pit pretty good sounds.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LivingstonG,

      Awesome! We'e glad you're enjoying your new Sony AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US