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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.5 out of 5 stars with 2339 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the STRDH790 highly for its impressive sound quality, ease of use, and Dolby Atmos capabilities. The receiver is also praised for its price, simple setup, and power. Some customers have noted concerns with the user interface, remote, display, menu, and heat generation. Overall, the positive aspects of the receiver appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 2,339 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Do yourself a favor with a Sony Atmos System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very high quality component with an amazing Atmos sound. This Sony Atmos system has improved my TV watching area into a true theater area.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MyStuff, We're glad that you appreciate the high quality and amazing sound of the STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Jay Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it does everything it says it does great sony product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeM, Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Receiver

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and app setup from this Sony receiver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jgreen, We're glad that you like the audio quality. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good product. For the price great way to enter the surround sound world!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JasonD,

      Thank you for the purchase and we're glad to hear you like the price point of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      -David sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    We had no idea what we were missing

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG! The clarity and nuance of some soundtracks is amazing. We thought we had a good surround sound system before, but this system is head-and-shoulders above our old one. Amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WesOEden,

      That is awesome!! Its good to know that you're happy with your STRDH790 and it is living up to your expectations.Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Regards,
      David Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    The BEST!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read all the online reviews. This Sony model is absolutely the BEST rated Dolby Atmos receiver available. And the price can't be beat!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DrewL,

      Thank you for the 5-star rating! We are so glad you are pleased with the performance of your STRDH790. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!


      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Receiver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great receiver. The setup was quick and the sound is excellent. I would definitely get this again. Comes with a nice remote.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GREAT,

      Awesome! We're glad that you like the sound quality, remote, and quick setup of the receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice receiver, good sound. Allows 5 speakers and has great surround sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DebraD,

      That's awesome! Thank you for reaching out to us today. We're always happy to hear from you. We're happy that you're enjoying the sound quality of the AV receiver. Our new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony and have a great day!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A quality product with a great track record. It fits with the rest of the system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PhillipwD, Awesome! We are glad to hear that you are happy with your new STRDH790! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Carl Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Life changer!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first ever receiver, so I don’t have anything to compare to. I love it though, and don’t think I’ll ever go back to pre-surround sound days now!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SwarleyJ,

      We're glad you love the AV receiver performance. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome quality for thr price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is like being in a movie theater at home. Uou cam pick up so many nuanced sounds and depths of sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KWVY4,

      Very nicd! We're glad you like the sound quality of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Check it yourself.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an open box item. . Got it home and installed. Beautiful unit easy to use great sound reproduction. Then came the bad...The employee assured me that everything that came with an unopened reciever was included. No it wasn't, no optimizer mic, no fm antenna. Well crap, now I'm out 50 more bucks to get the missing parts, plus the three hour round trip. Lesson learned. LOOK IN THE OPEN ITEMS AND KNOW WHAT IS SUPPOSED TO BE THERE. I'm happy with the reciever but not the Best Buy experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SirShawsome,

      We're sorry for your bad experience. For open box unit, it usually doesn't come with supplied accessories. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Receiver.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying all my Items that I got from you.very easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DennisS, Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Upgrading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to changes in wiring associates with TV’s and DVD player needed to replace our old receiver. Have been happy with this receiver and especially since it is a Sony that intermeshed with other Sony products

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Inconsistent sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this receiver to replace my 20 year old ‘Sony dream’ receiver system. It’s just not as good as the old dream. Doesn’t have the same sound sound quality, regardless on how much you adjust the settings. When you watch a great action movie…the sound is top notch! But when you’re watching plain old dialogue shows…like say YouTube, or sports…it’s very hard to find the right sound mode to match & get that dialogue clear. With the older dream system you left it on cinema b, or c….boom…great for everything with premium sound. Would’ve thought a newer system would be superior since it’s new tech

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdwardB,

      Thank you for the review and we do apologize for the inconvenience. The sound quality will depend in the source that you're playing. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Enjoying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new purchase so far. Im using every channel and they're all seem to put pit pretty good sounds.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LivingstonG,

      Awesome! We'e glad you're enjoying your new Sony AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Sony 7.2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    another Sony receiver we bought and it is very nice. it has the Dolby Atmos and DTS-HD and if you have the corresponding equipment it makes sound and viewing enjoyable/

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi rikka,

      Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do yourself a favor and buy this instead of the more pricier receivers. Does it all and then sum. I did a lot of research! Easy set up and top notch sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Josh,

      Awesome! That's good to hear. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and tune your home theater to sound exactly how you like. I am using 12 gauge wire and it’s a little snug to fit the wires but they do fit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hmmm,

      Very nice! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good receiver, we had no problem hooking up everything from our TV to speakers

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi debi,

      That's very nice to hear! We're glad you're enjoying your new Sony AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      -David Sony_US