Customer Ratings & Reviews
- Model:
- STRDH790
- SKU:
- 6219445
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the excellent sound quality, ease of use, and immersive Dolby Atmos experience. They also find the product offers good value for its price, ample power, and straightforward setup, along with a rich set of features. However, some users suggest improvements to the user interface, remote, and display, and a few have experienced issues with heat and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Awesome receiver
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good option for the price. Sounds good and powerful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi swer209, We're glad that you like the sound quality of your receiver. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Power
Klipsch speakers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.145 watts this has one one the highest watts for this receiver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Capone, Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin
- Cons mentioned:User interface
Wasn’t What I thought It would be
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this after my Onkyo receiver dies. I hoped I would love it like Sony receivers from the past. I do not. It’s not user friendly and I am quite tech savvy. I don’t like it’s interface, it’s 2021 and you still have to do most of the settings through the little lcd display on the receiver instead of an onscreen menu. Very annoying. The system is also rather annoying to just get straight direct auto formats from sources. Gotta adjust everything to finally get Dolby Atmos to actually be output from an Atmos source. And then change everything again when getting straight DTS from something else. Not user friendly at all. I guess it would be good for purest that want to change everything all the time but I like getting the direct audio from the sources they way they weren’t meant to sound. I don’t like having the system do a bunch of effects to it. Maybe I’m a minority there but I expect a much better experience from Sony. Very disappointed. Sony has really let their quality go down hill in my opinion. Making great products but always having stupid features that ruin the whole thing, like their 4K blu ray player. You ether have Dolby Vision always on or not at all. Why no Auto HDR mode like every other player? Sorry Sony. I don’t think I’ll be buying anymore of your products. I returned this and got another Onkyo.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Djufu1,
Thank you for the feedback. We really appreciate the time you took to share so many details about your experience with the AV receiver. Please be assured we take this feedback very seriously and continuously strive to improve our products.
Regards,
David
- Pros mentioned:Sound quality
Sound quality is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was nice but it would have been better if I didn’t need a screen for fine tuning. It’s used in an home office and I had to use my computer screen to dial it in. Sound quality is great!
I would recommend this to a friend Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Somewhat disappointed but satisfactory fir my needs. Bought for a home theater so for TV it’s ok but we listen to a lot of music and I was disappointed that the dynamic sound quality is quite inferior compared to my 25 year old Yamaha in driving my Definitive speakers. Although amperage is adequate the sound differential was noticeable in the dynamic range, clarity.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stephen,
Thank you for the review and we do apologize for the inconvenience. If you need further assistance, we're more than happy to help you out. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
- Cons mentioned:Display
Pretty happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that I can turn on receiver with Bluetooth. I don’t like that I can not turn off the display on the tv when adjusting volume.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Devin,
We're glad you like the bluetooth function of the AV receiver. The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Sony
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good product. For the price great way to enter the surround sound world!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JasonD,
Thank you for the purchase and we're glad to hear you like the price point of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
-David
my experience with a new receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a great experience so far. I replaced an older receiver that was not built to render newest sound format. I found the set up easy and logical,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bassnotes, thank you so much for the 5 Star rating! We are truly happy to hear you are satisfied with the superb performance and how easy this receiver to set up! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you so much for purchasing our STR-DH790 7.2ch Home Theater AV Receiver and for choosing Sony!
- Romeo
Great receiver.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, as to be expected from Sony. Has all the features I wanted.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Klipsch,
Awesome! Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you like the features of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony.
-David
Instant Blue-Tooth Connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tuner amp is everything it claims to be. I purchased it so I could listen to my digital music collection through the JBL speakers connected to my existing Sony amp, which I retired. Once the initial blue tooth connection is made all I do is turn on the iPod and turn on the amp. Connection happens instantly without any action on my part. Just bring up the Amazon app and listen to music I have purchased or the vast library of music that is included with Amazon Prime. This unit is not what I would call inexpensive, but it is a great amp for home enjoyment.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BTMarty,
Awesome! We ae happy to hear you are enjoying your AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Regards,
David
- Pros mentioned:Dolby atmos
Minimum tech for the future(EARC,4k HDR, etc)
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great EARC receiver for PS5(since it only has HDMI output, no Optical) no issues, just nothing really extra like wifi built in but no complaints for the money
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kain, Thank you for the 5-star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony! -Carl
- Pros mentioned:Dolby atmos
Perfect
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with Klipsch Dolby atmos system. Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BigDJ, We're glad that the STR-DH790 7.2ch Home Theater AV Receiver works great with your system. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin
- Pros mentioned:Power
Good upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this because my other Denon receiver stopped working and couldn’t be repaired. Instead of getting the same one I upgraded. Same quality but with more power.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Smooth, Thank you for choosing Sony! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
System
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A quality product with a great track record. It fits with the rest of the system.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PhillipwD, Awesome! We are glad to hear that you are happy with your new STRDH790! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Carl
Sony A/V Receiver functions fine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to function fine as part of a home entertainment system. Running five surround sound plus a center, two side, and a subwoofer with no issues and good volume. FM reception reasonable. Was able to tune in SiriusXM with ease and it sounds good. It switches between Uverse (cable/sat) and BD/DVD with no issues, also radio. It plays no better than my 15-yo Sony but I had to upgrade because I needed a home theater receiver with HDMI pass-throughs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jerry, Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Carl
- Pros mentioned:Ease of use
Great receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good receiver, we had no problem hooking up everything from our TV to speakers
I would recommend this to a friendBrand response from SonyListens
Posted .Hi debi,
That's very nice to hear! We're glad you're enjoying your new Sony AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Just ok.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this item. Good sound but had to turn volume button all the way.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Solman94,
This is definitely not the news that we would like to hear. The unit comes with a 1-year manufacturer's warranty. If the unit is still with you, allow us to make things right and help you out. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Hope to hear from you,
David
- Pros mentioned:Sound quality
Good Receiver Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great receiver and we are so happy we decided to replace our former receiver with this one. Great reviews too. Good sound. Merry Christmas to us!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Receiverforus,
Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony and happy holidays!
David
- Pros mentioned:Sound quality
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good entry level receiver. Not exactly 7.2; just 7.1. There are two ports for pre subwoofer, but they are not separate channels. The calibration works okay.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dc0d32,
Thank you for the feedback. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
- Pros mentioned:Sound quality
Sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sounds good for the money. Not what i really wanted
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RonnieL, we're glad you like the sound quality of our product. Thanks for choosing Sony. ~Earl