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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.5 out of 5 stars with 2348 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, ease of use, and immersive Dolby Atmos experience. They also find the product offers good value for its price, ample power, and straightforward setup, along with a rich set of features. However, some users suggest improvements to the user interface, remote, and display, and a few have experienced issues with heat and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,348 reviews
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having been a Denon guy for the past few years, it was a mental struggle to get this. I was looking for 7.2 and with COVID in store shopping was limited. I decided to try this and see how I like it. It's not bad. Sound quality is not as good as denon but still very good. The lack of banana plugs on all the speaker inlets is kinda cheap in my opinion. Only having 4 hdmi inputs is actually fine for me, but it may not be for some. This receiver fit the bill for me. Play 7.2 in a media room with directv, playstation, and blu-ray player. That's it. And so far it's done that just fine.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Killerdc, We're glad to hear it works perfectly with your devices. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam Sony_US

  • Rated 4 out of 5 stars

    Great but hdmi arc not perfect.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When hooking up hdmi arc/switch the sony menu will not go away on screen. Looked up some forums and no solution. I have to rely on digital optical. Other that that it works great and push out decent power.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Inconsistent sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this receiver to replace my 20 year old ‘Sony dream’ receiver system. It’s just not as good as the old dream. Doesn’t have the same sound sound quality, regardless on how much you adjust the settings. When you watch a great action movie…the sound is top notch! But when you’re watching plain old dialogue shows…like say YouTube, or sports…it’s very hard to find the right sound mode to match & get that dialogue clear. With the older dream system you left it on cinema b, or c….boom…great for everything with premium sound. Would’ve thought a newer system would be superior since it’s new tech

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdwardB,

      Thank you for the review and we do apologize for the inconvenience. The sound quality will depend in the source that you're playing. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Totally sarisfied with Sony Dolby Atmos AVR.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, sound, size in cabinet. I think it' outperforming the Pioneer and Denon units. Rooms same dimensions 20×18×12.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KungfuGuy7th,

      We appreciate the 5-star rating and we are glad you like the quality and size of the unit. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time!

      Regards,
      David Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Great receiver for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver more than met my expectations to power my 8 speaker home surround system. Very easy to set up, and at a great price for the features offered.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jazzcat,

      Thanks for sharing your experience so far with your new STRDH790. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony 7.2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the sound quality and the the flexibility of the 7 channel capabilities. It’s time for ceiling speakers to take advantage of the Atmos

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chuck,

      Thank you for taking the time to review the STRDH790. We are pleased to hear that you are enjoying your new 7.2 Channel AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this product. At this moment we are enjoying listening to kusic.Quality is also very good.I am glad I chose this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Surroundsound,

      We are happy that you love it! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 4 out of 5 stars

    Not all channels use the same connector type

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup but plan ahead. Not all of the channels use the same connector type. Look at back panel image and you will see, Not a big deal if you plan ahead

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GoCALBears89, Thanks for your feedback on your STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great entry receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entry-level receiver. I paired it with my 75 inch Sony and my Atmos style surround sound system and it actually sounds like you’re at the movies when you watch it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one of these we have bought. Love it!! Will have one for every tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nomemom,

      Thank you for the purchase! We're glad to hear that you love the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! We appreciate your support and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very nice, mostly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, and was easy to set up. I bought it as an economical replacement for a str-dh1080 that stopped working and it seems to be a stripped down version of that.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Affordable 7.1 Surround receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great basic 5.1 or 7.1 home theater HDMI Receiver. NOT Dual ZONE!! Works awesome with Sony TV and Bluray! Unified remote!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AudioRx,

      Thank you for the positive feedback. The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best product EVER!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always trusted SONY, was time to upgrade my reciever to ATMOS and could not be happier!! EXCELLENT SOUND QUALITY!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi London64,

      Very nice upgrade! We're glad you're happy with your purchase. The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds great, difficult setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The receiver is nice and looks and sounds great. I had some difficulty with the auto setup but eventually got it going. Bluetooth feature is awesome for playing music from your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price! I wish I had all my Alexa set up before I purchased this because it is the only thing in my house Alexa cannot control.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jojo,

      Thank you for the 5-star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound and menu

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old receiver broke so i needed a new one , and update my systen in the process i like the way it works and sounds with my harman kardon speakers

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Royrzg,

      Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sounds

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setting it up and good sound.. Anyone can set it up..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheophilusO, We're glad that you like the sound and ease of setup. The STRDH790 supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Excellent Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastically as both a 7.2 audio system, and an hdmi switchbox. The audio balancing microphone works extremely well, and the sound is very clean.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ACEPLUS,

      We appreciate the 5-star rating! Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Great, Affordable Home Theater Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Sony Home Theater receiver that I now own. The first was purchased more than 5+ years ago. I've been so happy with the first one, that I knew I definitely wanted to get a Sony again for my second one. I have this Sony Receiver paired with my Sony 75" 4K Android TV, and it all just works wonderfully together. I also have a Nvidia Shield connected to this receiver, as well as a Sony Blu Ray Player. The receiver handles switching between the different sources with ease, and selects the proper audio formats, so as to provide the best sound experience possible.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a good budget surround sound system and this unit is perfect. So much better than my previous system. We have been thoroughly enjoying the added realism it provides.

    I would recommend this to a friend