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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.5 out of 5 stars with 2348 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, ease of use, and immersive Dolby Atmos experience. They also find the product offers good value for its price, ample power, and straightforward setup, along with a rich set of features. However, some users suggest improvements to the user interface, remote, and display, and a few have experienced issues with heat and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,348 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony 7.2 channel receiver

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony 7.2 channel home theater receiver-amplifier is by far the best receiver I have ever owned. Very good quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Antivirus, we're glad you are enjoying our 7.2 channel receiver. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through.  You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality. Had it since Christmas and love listing to atmos demos on YouTube . The dogs cant figure out where the sound is coming from.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for Dolby Atmos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great receiver with an easy to use system setup guide and it comes with an auto calibration mic.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Danny1,

      Great! We're glad that you like the user-friendly functions and Auto Calibration feature of the receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great starter receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver, it’s was rather easy to set up. Easier settings than my more expensive pioneer receiver.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marchief,

      Awesome! We're glad you were able to setup the AV receiver easily. The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Home Theater Receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good unit. My first home theater receiver, so nothing to compare it to. Lots of features and different surround sound settings.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Watcher,

      Thank you for the positive feedback. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and picture and sound quality is great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TerriC,

      Thank you for the purchase! We're glad to hear that you had an easy time setting up the AV receiver and liked the picture and sound quality. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice entry level receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup with included microphone. I ended up having to adjust the settings a little more to my liking, but it wasn’t a necessity.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 1234,

      Thank you for the positive feedback. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony and enjoy your AV receiver.
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony receiver sounds awesome and I only have it running in 5.1 can’t wait till I have all surround speakers connected for a great theater experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Works pretty well with Sony home theather speakers. It completed my home theather system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Epson,

      Awesome! We're glad the AV receiver works well with your set up. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit itself is ok. Wish it had a few more hdmi inputs but you get what you pay for. Great price point. That said once setup and everything was connected I attempted to calibrate the speakers with the provided mic only to find that the mic was defective and wasn’t detecting any sound. Thank goodness I had a spare mic from my pioneer elite receiver otherwise I would have been returning it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Matt,

      Thanks for the feedback. We are glad you like the price point of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must have for a new television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the new television. Makes the around sound and surround sound so much better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Moni,

      Thank you for the 5-star rating! We're glad you like the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 4 out of 5 stars

    Love this receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought model below this and returned next day. The 7.2 with Dolby Atmos. Is much better. And would recommend. Also got it in sale for 199.00.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Home Theater

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new home. The previous owner had installed surround sound. I purchased this to create a home theater.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Irishgirl, Thank you for sharing your awesome review! Choosing this AV receiver will definitely be worth it! We're glad you are pleased with the impressive performance of your STR-DH790 7.2ch Home Theater AV Receiver. Your STR-DH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for the 5-star rating and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    No problems

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound for basic system and works as was expected.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidH,

      Awesome! Thank you for the purchase and we're glad to hear that you like the sound quality of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      -David Sony_US

  • Rated 2 out of 5 stars

    Protect Mode Victim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this receiver just shy of a year and it went into "Protect" Mode and just randomly shuts down. I attempted all troubleshooting - https://www.sony.com/electronics/support/articles/00032091?utm_source=glean https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/articles/00025095 I'm thankfully under warranty though inconvenienced that i had to disconnect my rig to take it back to best buy and now I'm told 4-6 weeks for repair :( I purchased this receiver to replace my old Sony STR-SE391 - That i bought 24 years ago and still works to the day without being "Protected" lol I had to re-connect the old dog and just wish it had HDMI then i wouldn't have had to upgrade. #Sony please fix this issue!! My fear is that when i get my receiver back from Best Buy repair depot that its going to happen again! I need a reliable receiver and dependable, i record audio and don't need this happening during a session. Thank You, Donnie

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great receiver

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy too setup. Definitely reccomnend!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrandonP,

      That's very nice to hear! We're glad that you like the easy setup feature of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! We appreciate the recommendation and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality, good price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. Finally found a receiver that works with my Samsung tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ynot, Awesome! We are so glad to hear that you are happy with your new STRDH790! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for starters

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great. I would definitely recommend to anyone who is starting to explore with AV receivers. No complaints.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JL110,

      We appreciate the recommendation! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were replacing older Sony unit. This upgrade allow us to have a better surround system. We have always bought Sony and we are very impressed so far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    lighting strike

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lighting took our our receiver and we replaced it with this. Looks grate in with the rest of our system and the sound is terrific. Mom approved.

    I would recommend this to a friend