Customer Ratings & Reviews
- Model:
- STRDH790
- SKU:
- 6219445
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the STRDH790 highly for its impressive sound quality, ease of use, and Dolby Atmos capabilities. The receiver is also praised for its price, simple setup, and power. Some customers have noted concerns with the user interface, remote, display, menu, and heat generation. Overall, the positive aspects of the receiver appear to outweigh the negative ones.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Sony - STRDH790 Receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This receiver is outstanding and really well-priced.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jyounnets,
Very nice! We're glad to hear that you like the price point of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Great Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a replacement for my Onkyo surround system that die & is working out great just as clear & load as the Onkyo. Very happy with the buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rem2010, Wow! We're very pleased to hear that you've upgraded to your new STRDH790 and you like the sound quality. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam
Awesome 4K receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this receiver after I purchased a 4K TV. I was seeing a delayed sound (approximately a 1/2 second) with my old receiver combined with my new 4K TV. My old receiver was only a few years old and I could not believe this was the issue. I tried calling the cable company with no success. I finally replaced all the HDMI cables to 4K and the receiver to 4K. Now I have no sound issues and a much sharper picture. If you upgrade to 4K some say it’s not necessary to upgrade everything, but I found it to be beneficial !!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Josh,
Very nice! Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
- Pros mentioned:Ease of use
Great for Dolby Atmos
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great receiver with an easy to use system setup guide and it comes with an auto calibration mic.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Danny1,
Great! We're glad that you like the user-friendly functions and Auto Calibration feature of the receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Must have for a new television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to the new television. Makes the around sound and surround sound so much better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Moni,
Thank you for the 5-star rating! We're glad you like the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Ease of use
Great starter receiver
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great receiver, it’s was rather easy to set up. Easier settings than my more expensive pioneer receiver.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marchief,
Awesome! We're glad you were able to setup the AV receiver easily. The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Good Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money this little jewel did exactly what I needed it to do. Let's see how it holds up, more to come if it doesn't
I would recommend this to a friendBrand response from SonyListens
Posted .Hi malls, we're glad you like our product. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object-based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thank you for choosing SONY. ~Earl
- Pros mentioned:Price
Great surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was everything I was looking for. Perfect for watching TV or listen to radio or i-phone with Bluetooth. Great product for what you spend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joebob,
Thank you for the positive feedback! ts good to know that you're happy with your STRDH790 and it is living up to your expectations. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
Really good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good features for the price, using it to power 6 patio speakers. Makes them sound like if they are from an expensive brand.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BlazingFuryWolf, we're glad you are enjoying our product. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object-based audio decoding. Plus, you can enjoy superior picture quality to match with a 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thank you for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Awesome surround receiver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This surround is awesome. I have had Pioneer, Harmon Kardon and this unit is my favorite do far. I absolutely love the mix that auto sets up the sound...wonderful
I would recommend this to a friend good av receiver
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony - 7.2-Ch. with Dolby Atmos 4K Ultra HD A/V Home Theater Receiver - Black works great with my sony tv and sony uhd bluray player
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 1592,
We appreciate the positive feedback! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
- Pros mentioned:Sound quality
Sale item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value ...quality product..ease of installation ...no additional products to purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BroncoOne,
We appreciate the 5-star rating! We're glad you like the quality and ease of setup of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony!
Regards,
David
Terrible product and service experience
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this receiver since the end of November; in early May the receiver would shut off every 20 minutes of use. I completed the factory troubleshooting recommendations and finally sent it back in to Best Buy to see if it could be exchanged. I was informed it would need to be sent out for repair, and was informed I would be without my product for two weeks. I tracked the status of the repair online and was astonished that almost a month later it was still in queue to be repaired. I emailed my representative and was informed that we were waiting on the main board to be shipped from the manufacturer. Once the month of waiting for the part had passed I was told I could receive a new product, but unfortunately I was out of town. By the time I got back in town, my repaired product was ready for pickup. I happily went to Best Buy to pick it up, but when I got it home, no sound would come out of my speakers. When I attempted to auto calibrate I received and error that said I had headphones plugged in. I DID NOT HAVE HEADPHONES PLUGGED IN. I took the product back to Best Buy and told them that the repair had been botched and that I had been a month waiting on a repair that they claimed had been completed, when, in fact, it had not been completed. I was told that corporate policy would not allow them to exchange my product for a new one, and that it had to be SENT BACK OUT FOR REPAIR...AGAIN. I asked the customer service representative how many times this would have to happen, she nudged my product sitting on the counter in an attempt to get me to leave the store for being "argumentative." I asked for the store manager and I have never been treated so poorly in my life. I was told in no uncertain terms that I would not get a new product to replace my broken one, and had to ship it back to the service center that messed up the repair to begin with. I gave it to them on Saturday and IT IS STILL WAITING TO BE SHIPPED ON TUESDAY AFTERNOON. The customer service that I have received is so sub-par that I will not purchase ANYTHING ELSE FROM BEST BUY...EVER AGAIN. I am thoroughly disappointed in my Sony product, AND the sub par care that I have received from Best Buy despite being a "Best Buy Member...never again...
No, I would not recommend this to a friendExcellent product
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. Works pretty well with Sony home theather speakers. It completed my home theather system.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Epson,
Awesome! We're glad the AV receiver works well with your set up. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Sony 7.2 channel receiver
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony 7.2 channel home theater receiver-amplifier is by far the best receiver I have ever owned. Very good quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Antivirus, we're glad you are enjoying our 7.2 channel receiver. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thank you for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Good reciever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and easy to use love the sound worth the 359 dollars and if.you don't need frills you don't need to spend more money then this
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mpres! Thank you for sharing your wonderful experience with the Sony STR-DH790 7.2ch Home Theater AV Receiver! We are glad to hear that you are loving the sound quality your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed! -Carl
- Pros mentioned:Sound quality
Works great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for our home movie theater, currently supporting 5.1 with no issues. Works well with our harmony remote as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anna,
Awesome! We are glad the speakers works well with the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Your feedback about the user interface (UI) is greatly appreciated.
Thank you for choosing Sony!
David
- Pros mentioned:Price
Excellent device for my tv and music
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The brand quality of a 7.1 capability for the price is the reason I chose to purchase this device. I am extremely pleased with my purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike, That's great! We're glad to hear you're satisfied with your purchase. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
" Protect "
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounded good until the dreaded "Protect" came out and persistently present
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jamshot, Thanks for reaching out and we're sorry for the inconvenience. Allow us to help resolve your concern. Below is a link that contains all the steps you need to perform. This will help resolve/fix that issue on your home receiver. https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh790/articles/00188658 Hope this helps. Regards, -Craig
- Pros mentioned:Sound quality
Awesome receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacing an old sony receiver with the 790. Definitely can hear the sound difference with the bump up in power per channel. Audio sounds great.
I would recommend this to a friend