Customer Ratings & Reviews
- Model:
- STRDH790
- SKU:
- 6219445
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the STRDH790 highly for its impressive sound quality, ease of use, and Dolby Atmos capabilities. The receiver is also praised for its price, simple setup, and power. Some customers have noted concerns with the user interface, remote, display, menu, and heat generation. Overall, the positive aspects of the receiver appear to outweigh the negative ones.
This summary was generated by AI based on customer reviews.
A Solid Receiver for the Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: * Does as advertised, 4K pass through with HDR * Bluetooth works well * Small unit, fits in small spaces nicely Cons: * Uses spring clip wire holders (but you should know that before buying) * When powering on, it some times shows a very annoying splash screen asking what you want to do. It's unnecessary and adds time to your system startup. * You have to change settings to enable 4K and HDR pass through on each port.
I would recommend this to a friend- Pros mentioned:Sound quality
Trusted product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgrade from same brand, similar product. Not disappointed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cbru,
Very nice upgrade! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! We appreciate the 5-star rating and thank you for choosing Sony!
-David
Great receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had an older Sony receiver ( 30 years plus) I was sad to get ride if it. I bought this one due to have Sony for so long. I love this one and being able to use my phone Bluetooth listing to my own music. Miss having a receiver been the best so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Riverrat, Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin
Sony reciever dh790
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice unit wouldn't mind a little more power but for a starter it has alot of nice features and can add alot to it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fred,
Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
- Pros mentioned:Sound quality
Great product for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this receiver. Connected my speakers and it provided great sound quality for the price. I'm enjoying this product, I'm sure you will too.
I would recommend this to a friend - Pros mentioned:Sound quality
Great Amplifier
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful, fabulous sound quality for a television theater surround sound. Home theater during the pandemic!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LadySwampwitch1, Awesome! We're thrilled to hear that you love the sound quality of your STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Very good receiver at this price range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and controls. I would like to have banana plug speaker connections instead of the old tech connections on this model.
I would recommend this to a friend - Pros mentioned:Sound quality
Good sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great system, sounds are fantastic. The menus are a little difficult to navigate, but otherwise very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesE, we're glad you like the sound quality of our product. You may want to check this link for more information about navigating the menu of the receiver:
https://helpguide.sony.net/ha/strdh79/v1/en/contents/TP0001559200.html?search=menu
The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thank you for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Sony 7.2 Receiver
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony 7.2 receiver helps delivery great sound through their system.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steven,
Thank you for the 5-star rating! We're glad you like the sound quality of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Awesome Receiver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This receiver has a lot to offer. It sounds great with whatever you are watching. Definitely recommended.
I would recommend this to a friend - Pros mentioned:Ease of use
Sony must buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony is exactly what I have been looking for. Easy hookup and has all the inputs I needed
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shaton,
Thank you for the 5-star rating! The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very clean sound and powerful. Excellent reciever yet again from Sony.a brand you can trust. I recommend big time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Donny1965m,
Thank you for the recommendation! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
Terrible product and service experience
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this receiver since the end of November; in early May the receiver would shut off every 20 minutes of use. I completed the factory troubleshooting recommendations and finally sent it back in to Best Buy to see if it could be exchanged. I was informed it would need to be sent out for repair, and was informed I would be without my product for two weeks. I tracked the status of the repair online and was astonished that almost a month later it was still in queue to be repaired. I emailed my representative and was informed that we were waiting on the main board to be shipped from the manufacturer. Once the month of waiting for the part had passed I was told I could receive a new product, but unfortunately I was out of town. By the time I got back in town, my repaired product was ready for pickup. I happily went to Best Buy to pick it up, but when I got it home, no sound would come out of my speakers. When I attempted to auto calibrate I received and error that said I had headphones plugged in. I DID NOT HAVE HEADPHONES PLUGGED IN. I took the product back to Best Buy and told them that the repair had been botched and that I had been a month waiting on a repair that they claimed had been completed, when, in fact, it had not been completed. I was told that corporate policy would not allow them to exchange my product for a new one, and that it had to be SENT BACK OUT FOR REPAIR...AGAIN. I asked the customer service representative how many times this would have to happen, she nudged my product sitting on the counter in an attempt to get me to leave the store for being "argumentative." I asked for the store manager and I have never been treated so poorly in my life. I was told in no uncertain terms that I would not get a new product to replace my broken one, and had to ship it back to the service center that messed up the repair to begin with. I gave it to them on Saturday and IT IS STILL WAITING TO BE SHIPPED ON TUESDAY AFTERNOON. The customer service that I have received is so sub-par that I will not purchase ANYTHING ELSE FROM BEST BUY...EVER AGAIN. I am thoroughly disappointed in my Sony product, AND the sub par care that I have received from Best Buy despite being a "Best Buy Member...never again...
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Sony does it again!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this receiver, I got it for a good deal and I'm really happy with it. Everyone in the family enjoys movies with this sound!
I would recommend this to a friend - Pros mentioned:Ease of use
Easy and quick set-up!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am by far no tech wiz but I was able to hook this up in no time. The system works great and I am very glad I went with this system!!
I would recommend this to a friend - Pros mentioned:Sound quality
Home Theater Receiver
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent home theater receiver. We utilize this with 5 home theater speaker and the sound quality is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mdad78,
Very nice! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
- Pros mentioned:Sound quality
Big John
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent high quality receiver . Easy set up ! Yields a phenomenal sound experience !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GreatTablet,
Thank you for the 5-star rating! The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Home theater receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great for my TV The quality and sound are very good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lisa, We are thrilled to hear that you like the sound quality of your new Sony home theater receiver and it works great with your TV. The powerful STR-DH790 7.2ch home theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thank you for your purchase. Enjoy! Vincent
Great budget receiver.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just decided to upgrade my much older receiver to a 7.2 unit, but wasn't looking to spend a ton of money. This Sony fit the bill nicely. Tons of quality of life upgrades: built in bluetooth, ARC single remote compatibility, quick set up and sound optimization with the set up microphone. The only thing I dislike so far, is specific manual sound configuration on the speakers set up seems a little more convoluted than my previous receiver. Overall, loving it so far though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cory,
We are happy that you love it! Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
- Pros mentioned:Sound quality
Best surround sound
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My sourrand sound purchase, incredible sound, pair with up firing speakers best buy for the price, Love It!!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SuperiorTrophy,
Thank you for the 5-star rating. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David