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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.5 out of 5 stars with 2344 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the STRDH790 highly for its impressive sound quality, ease of use, and Dolby Atmos capabilities. The receiver is also praised for its price, simple setup, and power. Some customers have noted concerns with the user interface, remote, display, menu, and heat generation. Overall, the positive aspects of the receiver appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 2,344 reviews
  • Rated 5 out of 5 stars

    Power

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome receiver, i love it... Just the right amount of power

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shawn,

      We are glad you love it! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing receiver great sound quality . This product is priced right..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobRod, we're glad you like the sound quality of our product. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through.  You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful ease of use. The remote is very easy to use. awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi lscatcat, Awesome! Glad to hear that you are happy with the ease of use and sound quality of your new STRDH790! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! My surround sound system sounds great with this receiver.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BobS,

      Thank you for the 5-star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Regards,
      David Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for price eeeeeeeeeeeeeeeeeeegoooooddddddddddd

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Akta,

      We appreciate the 5-star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    User interface

    Rated 5 out of 5 stars

    Sony 7.2 Dolby Atmos Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Hooked up to my Sony XBR 90 J TV and they work seemlessly together, Nices surrond separation. The on screen inteface is a bit dated but not hard to navigate

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fin57,
      Many thanks for the 5-star rating! We're glad your investment with the STRDH790 receiver is worth it. Nice to know how it perfectly works with your Sony TV for an amazing surround sound experience. We appreciate your feedback with regard the onscreen interface. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome turntable system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our new turntable, stereo and Sony speakers. Everything works and sounds great!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver replaced one that I had for 16 years. Good price and worked perfectly for my existing setup.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible product and service experience

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this receiver since the end of November; in early May the receiver would shut off every 20 minutes of use. I completed the factory troubleshooting recommendations and finally sent it back in to Best Buy to see if it could be exchanged. I was informed it would need to be sent out for repair, and was informed I would be without my product for two weeks. I tracked the status of the repair online and was astonished that almost a month later it was still in queue to be repaired. I emailed my representative and was informed that we were waiting on the main board to be shipped from the manufacturer. Once the month of waiting for the part had passed I was told I could receive a new product, but unfortunately I was out of town. By the time I got back in town, my repaired product was ready for pickup. I happily went to Best Buy to pick it up, but when I got it home, no sound would come out of my speakers. When I attempted to auto calibrate I received and error that said I had headphones plugged in. I DID NOT HAVE HEADPHONES PLUGGED IN. I took the product back to Best Buy and told them that the repair had been botched and that I had been a month waiting on a repair that they claimed had been completed, when, in fact, it had not been completed. I was told that corporate policy would not allow them to exchange my product for a new one, and that it had to be SENT BACK OUT FOR REPAIR...AGAIN. I asked the customer service representative how many times this would have to happen, she nudged my product sitting on the counter in an attempt to get me to leave the store for being "argumentative." I asked for the store manager and I have never been treated so poorly in my life. I was told in no uncertain terms that I would not get a new product to replace my broken one, and had to ship it back to the service center that messed up the repair to begin with. I gave it to them on Saturday and IT IS STILL WAITING TO BE SHIPPED ON TUESDAY AFTERNOON. The customer service that I have received is so sub-par that I will not purchase ANYTHING ELSE FROM BEST BUY...EVER AGAIN. I am thoroughly disappointed in my Sony product, AND the sub par care that I have received from Best Buy despite being a "Best Buy Member...never again...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surround sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great surround with my small system I have at home.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HomeTheaterNovice, That's great! We're glad to hear that! This receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Jay Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony str dh790 Dolby atmos receiver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best units I have ever use and is very easy to set up

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Grumpy,

      You made the right choice with the Sony STRDH790! The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thank you for choosing SONY.

      -Ralph Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Sony 7,1

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to use atmos and it works great for the average person listening.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Clos, we're glad you like our product. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through.  You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent home theater, the sound is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ceej,

      We're glad you like the sound quality of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Sony 7.2 ATMOS+4K

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great equipment and quality. ATMOS+4K for a good price. Definitely recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sony72ATMOS4K,

      Thank you for the recommendation! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Great sound in a compact package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the size and look of the unit. It is more compact than the Denon for the same price, and it has better menus and more connectivity and sound processing options. The only drawback is the HDMI seems to always default to the TV instead of the media player, but that might be me not having it set up correctly or Sony pushing it's own TV products. Not sure yet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NvidiaBoseSonyFan,

      Thank you for the 5-star rating! We are glad you like the sound quality and smart features of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent sound picks up my klipish speakers as it should

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lalo,

      Awesome! We're glad the AV receiver works well with your speaker setup. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Gets the job done for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid sound for the price, the menus could be a little easier to navigate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SWavePro,

      Thank you for the feedback! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Quality product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up Good sound quality Bluetooth is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lamar,

      Very nice! We're glad you like the sound quality and blueooth function of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old Sony receiver for this one.It was a big improvement.My music and movies sounds better.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you'd be hard pressed to find a better receiver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kaktusjakk, thank you for purchasing our product. We're glad you like our STRDH790. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! ~Earl Sony_US