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Customer Ratings & Reviews

Your price for this item is $549.99

Customer reviews

Rating 4.5 out of 5 stars with 2320 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the STRDH790- 7.2-Ch. receiver for its impressive sound quality, ease of use, and Dolby Atmos capabilities. Many find the price point attractive and appreciate the straightforward setup process. Some users have noted areas for improvement, such as the user interface, remote design, and display visibility, while others have mentioned concerns about overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 2,320 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Replacement Stereo

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement radio since my Optimus 3770 stereo bit the dust - no sound. set up was pretty straight forward, no unpleasant surprises. Works will with the connected tape deck, cd player and phonograph player

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DrBink! We are really delighted to hear that you are enjoying your Sony STRDH790 Home Theater Receiver. As Sony we always strive to make things easier and friendly to set up for our customers. This AV receiver features Dolby Atmos, which provides immersive, three-dimensional sound, enhancing your movie and music listening experience. Additionally, it has Bluetooth technology, allowing you to easily connect and stream audio from various Bluetooth-enabled devices. Thank you for choosing Sony this time! Regards. - Ismael Sony_US

  • Pros mentioned:
    Price, Setup

    Rated 5 out of 5 stars

    Nice features and price point

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had all the features I needed at a fair price. Setup was a piece of cake. Synced to my Sony TV with no issues. If it's on sale, it's worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gmon, We're glad that you like the features and ease of setup. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    Come on down the price is right.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice sounding receiver. Replaced an older 1080p model sony and I for sure notice a difference. Just wish it allowed the PS5 to do HDR but it doesn't. I had to go direct to tv and run the optical from TV to receiver again but apparently its the case with most receivers apparently only select few are PS5 compatible. Almost returned it until I learned that. Still sounds incredible with the apple tv and it goes into dolby 4k mode no problem that way. Sounds 10x better now that I can actually hear what dolby atmos sounds like. Well kinda I also learned to truly enjoy atmos you must have atmos compatible speakers. Figures. Never ends. I shall return sony with more money next time but for now this will do.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JacobW,

      Thank you for the 5-star rating! We're glad to hear that you like the sound quality of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! We appreciate your support and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    One of the best receivers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third one of these I have purchased not because they were bad just because of doing upgrades over the years. These have been the best by far. Love the set up, features and quality!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Griff,

      Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you love the features and quality of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! We appreciate your loyalty and thank you for supporting Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Happy So Far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well overall I have been happy with this product. However, I did have to return this product after the first month because it kept shutting off. The store was very understanding. I was 6 days past the return date but they returned the product with no issue and provided me with a new one. So far the new one has had no problems and I like the sound it provides. Kudos to Best Buy for great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality
    Cons mentioned:
    User interface

    Rated 5 out of 5 stars

    Great system for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system sounds AMAZING!!! Pretty easy to setup and use. The interface does lack a little in the “visually pleasing” department. The menus are not the prettiest but it does work and has impressive sound so not a deal breaker. Also be aware this system does not work with a passive sub. You must have a powered subwoofer for it to work.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jcrouser,

      Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Menu

    Rated 5 out of 5 stars

    Great Sony receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony makes many great products, including this home theater receiver. Plenty of power, easy to setup and install. The menus that are available after initial setup are a little weak, not much to do there. But it works seemlessly with my Roku and Sony OLED TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BestBuyClient,

      We appreciate the positive feedback regarding the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Dolby atmos, Ease of use

    Rated 5 out of 5 stars

    Outstanding WiFi among other great functions

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this receiver. It is the brain really and an integral part of my entertainment system. I have my TV and PS4, wired up, and my tablet, computer, portable Bose speaker (not all the time), and my laptop wirelessly hooked up. It's a nice simple sleek straightedge design, only has two knobs and very user friendly. It produces great sound by using functions for different types of scenarios. It's easy to balance your speakers, and once you get all of your speakers hooked up, then balance out your system. It will help you on your tv screen if you have it hooked up that way. I love just having to grab my ps4 controller and push just one button, and in a few minutes like probably not even 1 minute, on comes the ps4, the Sony receiver, my TV switching out automatically to the correct tv input, and tada, your ready to play your game without ever getting off the couch. And when your sister wants to watch TV, grab the Sony Receiver remote, and hit the button that is labeled TV. Again, wait a few minutes/seconds and there you go, her favorite camp getaway show or whatever she watches appears magically along with the killer surround sound. Very intuitive receiver. I would buy again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheDad, That's great! We're very pleased to hear you're enjoying your new STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming over from a Denon AVRS 720 W and was worried that the sound quality wouldn’t be as good given that this is a budget priced receiver. Happy to report that it is actually better sounding especially once you do the automatic speaker range test set up. I have this paired with my old Bose acoustimass system and it’s never sounded better. More separation, larger sound stage. Balance in the lows and highs are far more controlled. Only downside is that it does not have an on screen display menu. That said, it’s very easy to navigate the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great receiver!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t believe the power I could actually get out of this. It sounds just as good as my $899 denon but for almost half the price. The calibration was very simple! Probably the most user-friendly receiver you can buy..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeremiah,

      You made the right choice! We're glad that you are enjoying the sound quality and user-friendly functions of the receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect. The auto setup function for the suround sound works well. Instuction manual easy to follow. I suggest connecting it to the TV via the HDMI this also helps with the setup. Sound is great if paird with decent speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I gave this product 5 stars. It’s super easy to setup, sound quality is great. Automatically switches inputs when I power on one of my gaming consoles. Automatically turns on and off when I power my tv on or off. There are just 2 things I wish were better. There is no testing for the speakers and you have to cycle through the different sound fields. So, if you accidentally pass the one you want you have to cycle all the way back to it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We appreciate your 5-star rating, Joe1594. We're very pleased to hear that you like the ease of setup and features of your receiver. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Dolby atmos, Setup

    Rated 5 out of 5 stars

    What a steal of a deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saved over $100 getting this open box. The receiver came in the box, with all the accessories and manuals. I was definitely surprised that the open box was labeled as Satifactory and not better but that worked well for me. Aside from some super light and unnoticeable scratches on the front led panel ( I mean like 4 or 5 ultra light nitpick with a flashlight at an angle scratches) everything was perfect. Performance wise the receiver has been great. Setting it up was easy and quick with the microphone. It’s outputting the audio really well and the Dolby Atmos is awesome. It does upscale non-Atmos audio so that’s a nice touch but if you don’t want that there’s options to remove it. As an entry level receiver this sure does a great job. It’s capable of a 5.2.2 Dolby Atmos setup or a 5.1, 5.2, 7.1 or 7.2 setup so if you’re looking for a 4 ceiling speaker Dolby Atmos setup then rule this receiver out. I’m just really happy with the purchase and I hope I helped you decide.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Juan, Wow! Thanks for your feedback on your our STR-DH790 7.2ch Home Theater AV Receiver. We're very happy to hear you're enjoying your overall experience using the unit. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam Sony_US

  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    For the more serious home theater setups

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to upgrade my cheap $100 system with something a little more professional. This is what we landed on. If you’re looking for a slight improvement over your tv’s internal speakers, look elsewhere and save yourself a lot of money. If you want a more intense movie experience, this is the way to go. This system accompanied with high res speakers will give you the sound you’ve been missing. I purchased this hoping to eventually use the full 7.1 speaker setup. Until then, our 5.1 setting has been a vast improvement. With 4 hdmi inputs, Bluetooth, and up to 7.2 speaker configuration, this is exactly what you need for your home theater. The onscreen setup also simplifies the set up process and eliminates the guess work of abbreviated prompts on the front display. If you’re looking for true surround sound, don’t skimp. Buy this one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidS, we're glad you like the sound quality of our product. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object-based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through.  You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Setup, Sound quality

    Rated 5 out of 5 stars

    Great price for great sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Replaced my older receiver and this sound is amazing for the price. I recommend it. Easy to use automatically selects best sound. Easy setup too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dishwashingfool, That's great! Choosing this receiver will definitely be worth it. We are happy that you give the product a perfect rating and you are enjoying the excellent sound quality of the receiver. Good to know you like the ease of use and overall features. The STR-DH790 is a great choice for an upgrade. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of the best receivers I ever had.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. And great features. Good receiver for surround sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So nice we bought it thrice!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stereo for home theater. We also bought one for our gym and one for our office!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    More Boom For Your Room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 24 year old Sony receiver died recently after many faithful years of music and movies. It was a sad day. Services were held at my nearby Best Buy. Naturally I went straight for another Sony! I thought about spending more but I couldn't justify getting 9.1 or whatever because I just don't have the space for that many speakers. This nifty little unit completely fit the bill! While not as loaded with extras as some of the pricier models it simply gets the job done flawlessly. I don't think I would have been happier if I would have spent more. While my previous Sony AV receiver was higher end (meaning I spent way more) the technology has evolved dramatically in 24 years! The out of the box surround modes are vastly improved, even in 5.1 mode. Before I added the Atmos speakers the sounds seemed to come from ALL directions. After adding the height speakers it is simply a 3D audio experience. What more could you ask for? Music is as bright and punchy as ever (sorry neighbors). It took me no time at all to dial in great sound quality for all my my favorite tunes and films. The onscreen interface is very basic, but it is much more fun than being over complicated. No more fumbling in the dark looking for the right buttons to push! The remote is also simple and easy to use. Amen! While I do miss some of the high end features of my previous Sony I am completely satisfied with the audio end result that is much better than I ever expected. I'm also happy I didn't have to part with a lot more Ben Franklins to get it! Thanks again Sony!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnBYaKnow,

      Thank you for the positive feedback. We really appreciate the time you took to share so many details about your experience with your AV receiver. We're glad to hear that you like your new Sony AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. We appreciate the loyalty and thank you again for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Dolby atmos, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Solid reciever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for about a month now and Its been great thus far. Its simple, easy to setup, plays nice with 4K HDMI sources. I was used to 5.1 system before, but decided to go for the 7.2 and am happy I did, it just fills the room better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi UmDisplayName,

      We appreciate the positive feedback! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    WOW!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW!!! This receiver/amp pack a wallop with crystal clear sound and clean power!

    I would recommend this to a friend
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