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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.5 out of 5 stars with 2339 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the STRDH790 highly for its impressive sound quality, ease of use, and Dolby Atmos capabilities. The receiver is also praised for its price, simple setup, and power. Some customers have noted concerns with the user interface, remote, display, menu, and heat generation. Overall, the positive aspects of the receiver appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,339 reviews
  • Rated 5 out of 5 stars

    Best Buy Came Through!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a custom audio video install company. When the 7.2 home theater receiver we installed for our client was DOA out of the factory sealed box, and because of industry shortages due to the pandemic, we turned to Best Buy and ordered a Sony 7.2 theater receiver. It arrived in time, installed it the next day, and our client is very happy. Thanks Best Buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CrazyJayhawk,

      We appreciate the 5-star rating. Below is our suggested response. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love this

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing I use it for all my movie and gaming needs

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Starwrek1,

      Good Day! We are happy that you love it. Thank you for choosing Sony.

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Amplifier and loved it immediately out of the box.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HueyKing,

      Very nice! Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality and value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and sounds great. Brings older speakers back to life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rockster95, Glad to hear you like the sound quality. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    My favorite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best receiver ever 7.1 5..1 so amazing doby atmos doby vision

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Does the job well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good receiver considering the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Samyee,
      Awesome! We're thrilled to hear you like the STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    sony AV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use receiver, everything labeled, clear instructions

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi revoxfire,

      Thank you for the positive feedback. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony and enjoy your AV receiver!
      David Sony_US

  • Rated 5 out of 5 stars

    Great Receiver for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with this Sony Receiver, it has the power I wanted for my system.

    I would recommend this to a friend
  • Cons mentioned:
    Display

    Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price not bad. Just overall not great. To change certain settings you have to use amp menu which doesn't display on screen just on the tiny led on the reciever itself very annoying.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maddogit,

      Thank you for the review and we value your feedback. If there's something that we can help you with. We are more than happy to help you out. Please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very easy to set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony always delivers! Quality is their game! Obla dee obla da!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tink,

      We are happy that you love it! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with the purchase. Very easy set up and the controller is so user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Junior123

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service sucked and had to chase that receiver two different stores and got a hassle when I ended up in Marlboro store rude staff there also

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Theatre sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver rocks! Excellent remote, easy to use. Excellent for a home theatre!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect match to my Klipsch speakers and sounds great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vern, That's great! We're thrilled to hear it works perfectly with your Klipsch speakers and you appreciate the amazing sound quality of the unit. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It’s great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver is powerful and clean sounding. Looking forward to years of use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound! Change the whole movie watching experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jortizbjj,

      Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Black Friday

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value . A great low cost way to experience atmos sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Works as advertised would recommend to others

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ryno,

      Great! We're glad that the STRDH790 has lived up to your expectations. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for the recommendation and for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great compatible with all my other electronics.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RussOKC, we're glad you like the sound quality of our product. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object-based audio decoding. Plus, you can enjoy superior picture quality to match with a 4K HDR pass-through.  You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Receiver

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound.speakers a little challenging to set up

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jain,

      Thanks for the feedback and we are glad you like the sound quality of the AV receiver. Please be assured we take this feedback very seriously and continuously strive to improve our products. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Your feedback about the user interface (UI) is greatly appreciated.

      Thank you for choosing Sony!
      David Sony_US