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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.5 out of 5 stars with 2348 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, ease of use, and immersive Dolby Atmos experience. They also find the product offers good value for its price, ample power, and straightforward setup, along with a rich set of features. However, some users suggest improvements to the user interface, remote, and display, and a few have experienced issues with heat and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,348 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony Receiver - Good One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality sound. Tested with Klipsch speakers from Costco.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RDBest,

      Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t beat the value here. Dolby atmos as a crazy value.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ceasar,

      Thank you for the 5-star rating! We are glad you like the Dolby atmos of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Regards,
      David Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent Bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st class receiver at a fair price! Highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Caseyt2, Great! Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. We're glad to hear you feel that the STR-DH790 is worth its price, and thank you for your recommendation as well. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for leaving us such an awesome review! -Jess Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with the purchase. Very easy set up and the controller is so user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Great Receiver for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with this Sony Receiver, it has the power I wanted for my system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love this

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing I use it for all my movie and gaming needs

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Starwrek1,

      Good Day! We are happy that you love it. Thank you for choosing Sony.

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Best Buy Came Through!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a custom audio video install company. When the 7.2 home theater receiver we installed for our client was DOA out of the factory sealed box, and because of industry shortages due to the pandemic, we turned to Best Buy and ordered a Sony 7.2 theater receiver. It arrived in time, installed it the next day, and our client is very happy. Thanks Best Buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CrazyJayhawk,

      We appreciate the 5-star rating. Below is our suggested response. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 4 out of 5 stars

    Lovin’ it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent full featured A/V Receiver especially for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Craig,

      Awesome! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    A good buy for what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver/amp replaced another one I had. Impressed with what it does. It requires an active subwoffer and my old one was passive so it added to the cost. I was able to keep my other speakers. There are several speaker conficurations. The setup microphone was useful. The salesperson worked with me for a long time - very knowledgeable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Muri,

      Awesome! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    My favorite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best receiver ever 7.1 5..1 so amazing doby atmos doby vision

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Theatre sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver rocks! Excellent remote, easy to use. Excellent for a home theatre!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent sound for price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good especially for price, but clicking when off.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi stonciddta, We're glad to hear you feel that the STRDH790 is worth its price. For clicking sound, please remove any of the connected devices and speakers to the receiver to isolate the issue. If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Sam Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Boom goes the dynamite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to have 7.1 in my shop and a remote. It worked.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaPplePeeper,

      Very nice! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality and value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and sounds great. Brings older speakers back to life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rockster95, Glad to hear you like the sound quality. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Amplifier and loved it immediately out of the box.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HueyKing,

      Very nice! Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really good Reciever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed this product. The surround sound is awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BarryS171, Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Good to hear that you appreciate the surround sound of this unit. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It’s great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver is powerful and clean sounding. Looking forward to years of use.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Sony - 7.2-Ch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - 7.2-Ch. with Dolby Atmos 4K Ultra HD A/V Home Theater Receiver - Black

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was happy to finally get it love it goes with my tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ben80, We are glad you are happy with your new Sony home theater receiver. Thank you for choosing Sony! -Vincent sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound. Pass through for the latest systems.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andrew,

      Awesome! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony.

      Regards,
      David Sony_US