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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.5 out of 5 stars with 2339 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the STRDH790 highly for its impressive sound quality, ease of use, and Dolby Atmos capabilities. The receiver is also praised for its price, simple setup, and power. Some customers have noted concerns with the user interface, remote, display, menu, and heat generation. Overall, the positive aspects of the receiver appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,339 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really awesome product with great sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ridder,

      Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony delivers every time great product and quality

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    New receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had the time to use most of what it was to offer, so far it's a good buy. The sound quality is great and easy to set up so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardK, We're glad to hear that you are happy with this STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    DAVE IN HAMBURG SONY +++

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SECOND SONY RECEIVER...GREAT ADDITION TO MY SYSTEM.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DAVEINHAMBURGNY,

      Awesome! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price there isnt anything that compares! This reciever has it all!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great reciever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny i highly recommend this to anyone looking for power and sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Work Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Sound yes what I needed for my home theater

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi POP1970,

      Good to know the AV receiver is working well with your audio set up. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony.
      David Sony_US

  • Rated 4 out of 5 stars

    Sony receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice receiver. It just needs to be able to connect to the wireless speakers

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple setup. Amazing sound. Everything I had hoped for.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    5 1 2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Atmos and DTS X are sick in 5 2 2 surround sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Grant,

      Thank you for the 5-star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Sony has always had good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver is good for the price and get's the job done.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShelD, That's great! Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Catch it on sale for under $300 and you can’t find a better value for a 7 channel a/v receiver. I use for five channel Dolby tv and the other two channels for outdoor stereo in two locations. Clean 145w per channel and HDR 4K pass through also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Best bang for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for the money. Sound really good. Im a big fan of Sony way back in the 80’s This receiver has dynamic sounds and easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bambet, Awesome! We are glad to hear that you are happy with your purchase! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Carl Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy witht it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent receiver; easy to setup and use. I am happy with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Shutting down and Clicking sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in December 2022 and were able to enjoy it for slightly over a year. Started randomly shutting off initially and come back on as normally would. Then progressed to shutting off and started clicking sound at this point wouldn't come back on at all. I highly suggest Best Buy protection plan for any electronics that you buy. Sent in for diagnostic and they notified me it was approved for replacement. I won't purchase this one again.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KimberlyZ, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with your Sony unit. It is recommended to follow this link to isolate the issue:

      https://www.sony.com/electronics/support/articles/00032091?utm_source=glean

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl Sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Simple and effective

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for atmos and dts-x. Works great and simple to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Patsman175, That's great! We're glad to hear you like the strdh790. You mentioned you got it for Atmos and DTS-X. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Enjoy!- Sam Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great sale item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and easy to use. Well worth the black Friday price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Best sound. I am very happy that I bought it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mashty, That's great! Good to know that this is what you are looking for in a home receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam Sony_US

  • Rated 4 out of 5 stars

    Just a couple of things

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two issues with this fine AVR. First, attempts to simplify controls has made them more complex. Second, the lack of a PHONO jack made connecting my turntable an engineering exercise I had not planned on doing. Otherwise, this AVR works flawlessly, as did the SONY receiver it replaced, after 26 years.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi aerobat24,

      Thank you for the feedback. It's good to hear the unit works fine. Please be assured we take this feedback very seriously and continuously strive to improve our products. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this product. Sound system is fantastic. Love it

    I would recommend this to a friend