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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.5 out of 5 stars with 2341 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the STRDH790 highly for its impressive sound quality, ease of use, and Dolby Atmos capabilities. The receiver is also praised for its price, simple setup, and power. Some customers have noted concerns with the user interface, remote, display, menu, and heat generation. Overall, the positive aspects of the receiver appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 2,341 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Best bang for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for the money. Sound really good. Im a big fan of Sony way back in the 80’s This receiver has dynamic sounds and easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bambet, Awesome! We are glad to hear that you are happy with your purchase! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Carl Sony_US

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product come with cheap price. Good Quality and connection is easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this unit it's easy to use and the Bluetooth is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome results

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for its value provided great sound for my home theater

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great amplifier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good amplifier. Sony is still making good quality sound systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for my previous Sony receiver which had an issue with the power. This replacement for the Sony STR-DN1080 (no longer made by Sony) has most of the same inputs, but not all. The Best Buy Technician did a great job in setting it up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Michael,

      Thank you for the 5-star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and work well. Great sound. Controls easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Look no further

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver delivers the best quality of sound at an affordable price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for full surround.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for replacing my old receiver from the 1990s.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Olie, Awesome! Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent product easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product easy setup and you cant beat the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Josh,

      Thank you for 5-star rating! We appreciate it! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Regards,
      David Sony_US

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then my pioneer. Easy setup and configuration.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi raider99, Thanks for your feedback on your new STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    perfect

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my receiver works good.......................

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bm80,

      Thank you for the 5-star rating! It's good to know that your AV receiver is working fine with your set up. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 3 out of 5 stars

    Shutting down and Clicking sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in December 2022 and were able to enjoy it for slightly over a year. Started randomly shutting off initially and come back on as normally would. Then progressed to shutting off and started clicking sound at this point wouldn't come back on at all. I highly suggest Best Buy protection plan for any electronics that you buy. Sent in for diagnostic and they notified me it was approved for replacement. I won't purchase this one again.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KimberlyZ, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with your Sony unit. It is recommended to follow this link to isolate the issue:

      https://www.sony.com/electronics/support/articles/00032091?utm_source=glean

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Great receiver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Great receiver with Dolby Atmos for the price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JLMotorheads,

      Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works very well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well for what we are using it for. Sounds great

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid performance, great value. Would buy again in a heartbeat.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really good for the price..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound are amazing im setting it up with klipsch speaker 7.2 love it..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver has good sound and has good versatility for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great receiver, but poor follow thru from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver. Disappointed in Best Buy because I was promised on the phone that geek squad would come out and hook it up at no additional cost. Receiver was delivered had nothing from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great stereo for our room.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony stereo has all the features we like while looking good too.

    I would recommend this to a friend