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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.5 out of 5 stars with 2344 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the STRDH790 highly for its impressive sound quality, ease of use, and Dolby Atmos capabilities. The receiver is also praised for its price, simple setup, and power. Some customers have noted concerns with the user interface, remote, display, menu, and heat generation. Overall, the positive aspects of the receiver appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,344 reviews
  • Rated 4 out of 5 stars

    Good unit for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this to replace a Pioneer unit that had issues. It's a good unit for the price but still has inherent issues that many home theater amps do. Unit will mute itself after power up. Don't know why. Has an issue with the HDCP 'handshake" between cable box and monitor that many units have. Otherwise a good unit for the price. Very good picture and sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi flyeagle223, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great open box deal on this. Works perfectly. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony amplifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound . Able to control volume of each speaker from the remote which is great during football games when you want to hear the band and not so much all the talking from the play by play. The only cons are when I turn on the system, the tv and cable box come on but the audio go to tv and not the cable box. Then when I turn the system off, the amplifier turns off but then turns itself back on. Had the geek squad install the new sony but it is a minor inconvenience to manually turn sony on and off.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there Rich, Thanks for sharing your experience with us. We're happy that you love your new receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great amp for all the AV connections you could hope for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Open Box Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy connection. Works well with existing components.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Just as described

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver was just as described easy setup!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great 4K receiver and Cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver have great features and easy to installed, love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install, beautiful sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price , easy to use, blue tooth is the best!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, great sound will definitely recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good Sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy to program, easy to manage. Use every day in my office to listen to TV, BRay Player, Brennan storage system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkD,

      Thank you for that wonderful feedback. We're glad you like the sound quality of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect match for a 4k tv! great price and quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony receiver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great. Help me find my product that I needed and the product is working very well.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the receiver at a discount. Absolutely love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to replace my older sony model and it is far superior

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Shutting down and Clicking sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in December 2022 and were able to enjoy it for slightly over a year. Started randomly shutting off initially and come back on as normally would. Then progressed to shutting off and started clicking sound at this point wouldn't come back on at all. I highly suggest Best Buy protection plan for any electronics that you buy. Sent in for diagnostic and they notified me it was approved for replacement. I won't purchase this one again.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KimberlyZ, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with your Sony unit. It is recommended to follow this link to isolate the issue:

      https://www.sony.com/electronics/support/articles/00032091?utm_source=glean

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    superior sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to hook up and sound quality is magnificent!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Nice sound. Excellent for your home theater room

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great system!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, easy setup! Got it at a great price too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great Home Amplifier system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a open box product, the quality of how it works is great. The cosmetic description did not quite fit the item though, but other than that I'm happy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Drewby, Thank you for taking the time to review the STR-DH790 7.2ch Home Theater AV Receiver. Give your home entertainment system a cinematic upgrade with the STR-DH790 7.2ch AV receiver. Experience the same all-encompassing surround sound you get in movie theatres at home with Dolby Atmos and DTS:X support. eARC lets you enjoy these latest audio formats with one-cable HDMI connection from your compatible TV. Plus, superior picture quality to match with 4K HDR pass through. With support for Dolby Atmos and DTS:X, you get surround sound like they have in movie theatres. Rich, lifelike and all-encompassing. Thanks for choosing Sony. Jay Sony_US

  • Rated 4 out of 5 stars

    Great for those that are building a budget theater

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entry-level home theater unit. Sony is still using those dang wire clips, but outside of that my complaints are limited to the following: - plastic knobs feel cheap, too much travel too feel tactile - no integrated streaming

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi thekrislyons,

      Thank you for the review and we understand your concern. We always strive to deliver the best quality with our products. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US