Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.5 out of 5 stars with 2341 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the STRDH790 highly for its impressive sound quality, ease of use, and Dolby Atmos capabilities. The receiver is also praised for its price, simple setup, and power. Some customers have noted concerns with the user interface, remote, display, menu, and heat generation. Overall, the positive aspects of the receiver appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,341 reviews
  • Rated 5 out of 5 stars

    An awesome all around sound system!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put this out on our new covered deck along with two TVs. It’s awesome! Allows me to play music through the provided antenna, Bluetooth from my phone or even hooks up to my TV and DVR! It’s just all around awesome!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sharkslair,

      Very nice! We're glad the AV receiver works well with your setup. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Thanks!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, thanks! I was a little 'old fashioned' when trying it out, but it has all the functions (even MORE than my last receiver) with less wire spaghetti. Definitely follow the Quick Set-Up instruction sheet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DirtyDave,

      Thank you for that wonderful feedback! We're glad you like the smart features of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Sony Receiver

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great receiver only problem is if you crank it over 50 for to long it over heats and shuts down. But luckily i don't crank it that high.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardC,

      Thank you for reaching out to us today! We're always happy to hear from you. That's part of normal operation of the AV receiver. We also recommend using speaker wires that are anywhere between 12 to 16 gauge. These are most commonly used for connecting speakers to an amplifier or an AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Pricey

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent receiver. Replaces an old Yamaha receiver which was much better, had much more variations in sound choices and filters, This does the job though, was pretty expensive for what you get

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CaptK,

      Thank you for the review. The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great price point for 7.2 channel amp

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the 7.2 channel receiver in my living room, and put the 5.2 channel one in my bedroom. Would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Forrest We're glad that you like your new receiver. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    As expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up Works as expected We always go with Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this receiver, an upgrade from a previous Sony 7.1 channel. To connect my phone to the item so i can hear my music on our home surround system is nice!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI USAndrez, We are glad to hear that you love your Sony receiver. The powerful STR-DH790 7.2ch home theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Very good receiver for my surround sound system

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been searching web sites for a decent receiver when I saw this Sony model on sale at Best Buy. Specs seemed to match my requirements. They did not have it in stock at the first store I went to but they directed me to another Best Buy that was only 15 miles away. Brought it home and set it up that day. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent entry level atmos AV receiver forthe price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful Receiver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received was easy to set up and works like a champ!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable and Works Well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older Marantz that began having problems with the ARC pass through and chose this Sony to replace it since I did not have $800 plus for an up to date Marantz. This Sony meets my needs. My only criticism is that only the front L/R speaker connections accommodate my banana plugs and I have to use bare wires for all the others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony the one and only

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t beat Sony products this receiver replaced my Sony that I had excellent service for 20+ years but I needed more connectivity and this unit has it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Grizz57,

      Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you like your new Sony AV receiver. Our new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you again for choosing Sony and your continued support is greatly appreciated.

      -David Sony_US

  • Rated 4 out of 5 stars

    Good receiver

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with it. It is basic the same as 5.2 the receiver but this one has 7.2. More features and bigger receiver. It is better than pioneer I owned and it broke in a few days to exchange this Sony. Very simple calibration and set it to forget it. Pioneer is more complex calibration

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi fountain, Great! We're thrilled to hear you're happy with the overall features of your new STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great Receiver!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat this Receiver for the price. It has almost all the bells and whistles that you could want but at heart it does a very good job on decoding the incoming signals. I have not problems with eARC connections and overall it just does a great job. Highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi retfr8flyr,

      Thank you for the recommendation! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Exactly what my audio system needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a awesome receiver. This is my first Sony one. I normally buy Yamaha.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV, some issues with WiFi and motion

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has excellent color and good image resolution, but the Smart TV function varies between 4K and 1080p without notice and oddly. There are some issues with motion since it seems blurred too often compared to an LG that I had before. Other than that it needs to be more responsive to WiFi and more stable overall.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good equipment

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this tuner Meets my home theatre needs in a compact size. Blue tooth connection works great to pair with phone to stream music. Only wish I’d that the remote would show volume level tv and satellite require much different settings Very pleased with the purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gkg44,

      We are glat that you're happy with your purchase. We will surely take note of this feedback as it helps us improve our products/services. 

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great receiver from sony i like it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver from sony i like it, easy set up!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony receiver

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. It is working perfectly. Picture quality is good.

    I would recommend this to a friend