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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.5 out of 5 stars with 2348 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, ease of use, and immersive Dolby Atmos experience. They also find the product offers good value for its price, ample power, and straightforward setup, along with a rich set of features. However, some users suggest improvements to the user interface, remote, and display, and a few have experienced issues with heat and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,348 reviews
  • Rated 5 out of 5 stars

    Excellent Budget Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected to a 65" Sony 4K UHD unit, everything works as expected. It only has two speakers connected, so I need to cycle through the audio modes at start up to hear dialogue, but other than that, no issues. I'm certain some time with the manual and I'll be able to correct this, so giving it 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony the one and only

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t beat Sony products this receiver replaced my Sony that I had excellent service for 20+ years but I needed more connectivity and this unit has it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Grizz57,

      Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you like your new Sony AV receiver. Our new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you again for choosing Sony and your continued support is greatly appreciated.

      -David Sony_US

  • Rated 3 out of 5 stars

    Just too many compatibility issues

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this 9 months and the HDMI ports have been changed, renamed, and now just don’t work. We only use it for tv, no other added components and constant problems. It’s also just not compatible with fire stick at all. Really disappointed since we added in speakers and set it up and now are probably going to have to replace it in less than a year. We are pulling it out and fixing the signal problem at least once a week. Just cannot recommend this.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kari,

      We're sorry to hear what happen with your AV receiver. To isolate the HDMI issue, please try to factory reset the unit and try again. Here's the link on how to .

      https://helpguide.sony.net/ha/strdh79/v1/en/contents/TP0001553283.html

      For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    I gifted this nice amplifier to my brother.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan was to buy a 5 channel Samsung amplifier but the store only had this 7 channel Sony on hand. The amplifier seems flawless and has been functioning well these past few weeks. My brother and I have always liked Sony products and it looks like this one will be a keeper.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High output for a small price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver for the price! The output per channel is excellent and a large number of inputs and features to match. The only cons are the instructions provided by Sony are short and barely skim over all the features and setup options this unit has to offer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi techaddict26,

      Thank you for the positive feedback. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Sony - 7.2-Ch. with Dolby Atmos 4K Ultra HD A/V

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this receiver with a bit of trepidation, given the low price. I was pleasantly surprised by its performance and my reservations became a distant memory. I would highly recommend this to anyone wanting a great receiver and not willing to pay a lot.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tex1218,

      Thank you for the recommendation! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Great price point for 7.2 channel amp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the 7.2 channel receiver in my living room, and put the 5.2 channel one in my bedroom. Would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Forrest We're glad that you like your new receiver. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent value for a home theatre receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a reasonable priced receiver for my home entertainment system. This receiver has all of the options and easy to setup. Works great with my older Bose surround system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it needs to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this guy up to replace my 25 year old Kenwood receiver that finally died. Only running this at 2.1 right now as that's all the old Kenwood was capable of but will be adding to it in the very near future. Love that the bluetooth auto connects once paired to a device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony delivers every time great product and quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best, if not, the best receiver on the market. It has everything to make your 4k player and smart tv excel to new heights. Defiantly recommend this to everyone and it is affordable. You can’t always say that about great quality things.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Gabo,

      Thank you for the 5-star rating and the recommendation. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Unknown

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this “open box - excellent” however when it was delivered it didn’t have the remote, which is required for setup so I returned it and purchased the 5.2 model new in-store. The 5.2 works great so I assume this 7.2 does too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kishwa, we're sorry to hear that you have an issue with the accessory of our product. Please coordinate with your dealer to sort this out. We hope you are enjoying your SONY receiver so far. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object-based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through.  You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Working great so far!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now providing the sound since the other one we had crashed. This is working great, hooked up with headphones great & we’ve had no problem with it!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PuyBuyer,

      Very nice! We're glad to hear that you're enjoying your Sony AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    GREAT RECEIVER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TO ME ITS A BIG UPGRADE CONSIDERING THAT MY OLD SYSTEM IS 25-30 YEARS OLD. I'M STILL NOT CERTAIN IF I HAVE IT SETUP CORRECTLY. I FIND IT A BIT CONFUSING WHEN SETTING UP.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi packy,

      Thank you for the review. We do apologize for the inconvenience. You may find this startup guide helpful on how to properly set up this AV receiver.

      https://www.sony.com/electronics/support/res/manuals/4726/47269081M.pdf

      If you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Sony 7.2 Ch. with Dolby Atmos 4K Ultra HD A/V Hom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the most amazing amps(receiver) I’ve ever owned in over 50 years buying amps. This, matched with Sony 4K BR/DVD player , Sony 4K TV and 7.1 speaker system gives yields the most dynamic home Audio Video experience imaginable!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Diane,

      Awesome! We are glad you are happy with your purchase! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Your feedback about the user interface (UI) is greatly appreciated.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a awesome receiver. This is my first Sony one. I normally buy Yamaha.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good reciever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this receiver for 2 years now. Its working great. Its only used to bluetooth music to 8 ceiling speakers throughout our home. Can't complain. It seems to work great. Considering it wasn't the most expensive or even close, its perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JPete, Awesome! Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam Sony_US

  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the perfect addition to our tv. It provides a clear audio for movies giving the vibes like we're at the theatre.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexanS, We are happy that your new Sony home theater receiver is perfect for your home entertainment. The powerful STR-DH790 7.2ch home theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thank you for your purchase. Enjoy your movie nights! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great Receiver

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for a 5.1 speaker set up for home theater

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony STRDH/STRDN Family of Receivers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I bought the Sony STRDH/STRDN Receiver to go with our new Sony television. This receiver is serving us well, and we are very glad that we purchased it at Best Buy because they give us excellent service.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyTV, Thank you for sharing your awesome review! Choosing this AV receiver will definitely be worth it! We're glad you are pleased with the performance of your new STR-DH790 7.2ch Home Theater AV Receiver and it works great with new Sony TV as well. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony! -Jess Sony_US