Customer Ratings & Reviews
- Model:
- STRDH790
- SKU:
- 6219445
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the excellent sound quality, ease of use, and immersive Dolby Atmos experience. They also find the product offers good value for its price, ample power, and straightforward setup, along with a rich set of features. However, some users suggest improvements to the user interface, remote, and display, and a few have experienced issues with heat and connectivity.
This summary was generated by AI based on customer reviews.
Great receiver, but poor follow thru from Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great receiver. Disappointed in Best Buy because I was promised on the phone that geek squad would come out and hook it up at no additional cost. Receiver was delivered had nothing from Best Buy.
I would recommend this to a friendThe joy of better entertainment
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this for about 2 years and it has changed the way we experience home entertainment as a family. We look forward to movie nights together. Also playing the radio is a joy since we can project it through this system
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bakeryman,
Very nice! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
Great receiver for overhead home speaker system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this receiver to power the 8 home speakers we have. This receiver has 7 connections so I doubled up the two outside speakers to the 7th connection and it works great. Blue tooth allows me to connect my phone and I’m all set to have house wide music for entertaining.
I would recommend this to a friendHome Audio Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service when you eventually get one. Staff shortage must be going on at my Germantown branch.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BSho, It's great to hear that you were assisted well by our local dealer. We hope that you like your new Sony STRDH790 home theater receiver. Thank you for trusting Sony! Vincent
Great purchase
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Replaced old system and this one performs great for the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jorge, We're glad that you are satisfied with your purchase. We appreciate your feedback and thank you for choosing Sony. Erin
I am so happy with the sound quality and performa.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This system is a huge upgrade from the 5.1 Yamaha. Sony has beat every other manufacturer with this technology!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ScottB,
Fabulous! We are truly delighted to hear about your satisfaction with the amazing performance of your STR-DH790 7.2ch Home Theater AV Receiver. Thank you very much for your purchase and for choosing Sony!
- Romeo
Sony receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. It is working perfectly. Picture quality is good.
I would recommend this to a friendSony Is the best!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot go wrong with Sony receivers. This unit adds 4K to the Sony receiver I had and it is awesome. Much easier remote to use and syncs up with all my components. Highly recommend this Sony component.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Smarty,
We appreciate the recommendation! The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
Cannot get rid of black "home" page on start up.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well.... it works pretty well and its smaller can cooler than the receiver it replaced but it has one big problem. On my Samsung TV is a huge black box whenever it turns on. I can get it away after hitting the home button but its annoying! It seems that Sony has an issue with non brand TV's for some issues. Searching online found many people with the same issue. I had it installed by Geek Squad. No answer to why it does it. When the home black box is gone it works great. But there seems to be no work around for getting rid of it. YMMV but that's my experience.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Robert, thank you for choosing and purchasing our product. We're sorry to hear that you have an issue with the home screen of your SONY unit.
Please make sure that all HDMI devices connected have HDMI Control enabled. If power is turned on from a device (such as a Blu-ray Disc player), then the soundbar or receiver and the TV turn on, and the TV switches to the proper input to view the menu or content. The soundbar or receiver is connected to the TV HDMI eARC/ARC port. This is the physical connection as an HDMI cable connects the devices.
The menu and content from HDMI devices that are connected to the soundbar or receiver then pass through to the TV. Since these connections are not physically connected to the TV, they are referred to as "virtual" connections.
If all HDMI devices are connected to the TV and only the HDMI ARC/eARC port connects to the soundbar or receiver, then the TV will both control and display all device menus and content.
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
Long term sony fan and quality!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Receiver all around, good pricing, works well with my 7 speaker setup and got it for a good deal without breaking the bank! Warranty holds up well too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SirKoala,
Amazing! We are so happy to know your satisfaction with the reasonable price, warranty, and exceptional performance of our STRDH790.
The STR-DH790 7.2ch Home Theater AV Receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for being our long-time customer and for trusting Sony!
- Romeo
- Pros mentioned:Sound quality
Excellent Sound System
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Sounds great! Easy set up too. Everything is connected for ease of use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LisaG, Awesome! We are glad to hear that you are happy with your new STRDH790! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Carl
Love this thing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Receiver has a lot of functions and works great. Works really well as the pass through for the home theater.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JayS, Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin
Newer an better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Sony AV receiver that worked well but it would not turn on so I needed another. I picked this one because I liked Sony and it was similar. Much easer set up and better radio reception. The wife likes so that’s all that mattered.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Taco, We're glad to hear that you and your wife are enjoying your new STRDH790 receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam
Stereo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stereo was awesome, the only issue I had was with the sales person who had absolutely no idea about any of the things that the system could do versus another system I looked at. She needed quite a bit more training
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Call,
We are glad you like the AV receiver. Please be assured we take this feedback very seriously and continuously strive to improve our products. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Your feedback about the user interface (UI) is greatly appreciated.
Thank you for choosing Sony!
David
Sony tuner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. The installation was efficient.Tech was on time.
I would recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Very Good Receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to hookup and use. Inputs switch automatically. Allows for 7.2 surround sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CowboyBebopCrew,
Thank you for the purchase! We're glad to hear that you had an easy time setting up the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a high-end projector, and my high-end receiver could not voice match. This is exactly what I needed
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DominicA, Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin
Perfect size for cabinet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a shallow depth receiver that could fit in my cabinet while being able to plug cables in. This one fit better than my previous Onkyo and Yamaha units. Only wish it would use banana plug connectors for all speakers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CBPTLS, Awesome! We're very pleased to hear that the unit fits very well in your cabinet. With this, your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam
Would buy again
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well . You really get a full acoustic experience for a reasonable price point
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrentB,
Perfect! We're thrilled that you are enjoying the sound quality of the receiver. Thank you for choosing Sony!
-Ralph
For the money, a good product to achieve 5.1.2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This receiver replaces an older Onkyo model. Set-up wasn’t as intuitive as my Onkyo experience but it was straight forward enough. For the price point, I’m happy with the product as it allows for a 5.1.2Atmos experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TedW,
Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David