Customer Ratings & Reviews
- Model:
- STRDH790
- SKU:
- 6219445
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the excellent sound quality, ease of use, and immersive Dolby Atmos experience. They also find the product offers good value for its price, ample power, and straightforward setup, along with a rich set of features. However, some users suggest improvements to the user interface, remote, and display, and a few have experienced issues with heat and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Dolby atmos
Perfect for my bedroom
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to have a Dolby Atmos/DTS X setup in my bedroom and most people say the sound bar is the easiest way. The problem I found was finding a soundbar under $1500 that supported all the audio formats. I purchased this receiver during Audiofest at a great price and with the Sony Core speakers I setup a sweet 5.2.2 bedroom setup that's not too overpowering in my bedroom. The Sony 790 doesn't have all the power or bells and whistles but what I was looking for was Dolby Vision passthrough, multiple HDMI ports, Dolby Atmos and DTS X and it checked off all the boxes.
I would recommend this to a friend Fantastic
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Forward thinking system that can do everything except become a 9.2 channel =P Really, it's been great for me and it has capabilities like eARC, atmos, & dts:x if that's what you're looking for without breaking the bank.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Scott,
Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
New entertainment system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This piece is part of an entertainment system. It works well, yet I'm still figuring it out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PamelaY, This is great! We're pleased to hear that the receiver works well. We appreciate your feedback and thank you for choosing Sony. Erin
Sony Audio receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for an older pre-wired Bose surround system and it does the job. Definitely worth the purchase. Initial set up was a little confusing but nothing mind boggling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Tobias, We are glad that you like your new Sony A/V home theater receiver. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Enjoy! Vincent
- Pros mentioned:Ease of use, Sound quality
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! High quality and easy to set up I highly recommended!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jafmm, Thank you for the 5-star rating! We're glad that you are satisfied with your purchase. We also appreciate that you'd be recommending this product. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Craig
Good Product with Great Sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This AV reciever works exactly as the decription said and I couldnt be mor einpressed eith the results.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Evan, amazing! We're glad you like our product! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. Thank you for choosing Sony! ~Earl
sony str dh790
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.having trouble getting tv sound with receiver off ,, pass thru
I would recommend this to a friendGood amplifier for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had trouble getting connection to tv to work. If the receiver was off there was no sound or picture on tv. Tried just using one cable between ARC HDMI connection on reciever and ARC HDMI on tv and now it works. Still trying other features.
I would recommend this to a friendDoes what it’s supposed to
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it’s supposed to. The on screen menu or lack thereof could be better like for instance naming inputs on a screen instead of figure it out on settings on the actual receiver but I absolutely love it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rootle1614,
Awesome! We are glad that you're happy with your purchase. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
Good low end receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good for the price paid. I replaced a blown onyko with this unit and the quality doesn’t come close. For example with my old receiver if you’re watching a movie and horses run by you would hear them start in the front speakers and run right by you to the back speakers. With this unit I get everything up front and background music/voices in the back speakers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bestbuyreviewer, thanks for choosing and purchasing our product. We're glad you are enjoying your new receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony. ~Earl
Budget pick.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good entry level receiver. eARC works without issue with my LG CX. I wish the display showed which codec was in use, such as "Dolby True HD" etc. I prefer the Onkyo display in this case.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mlmp,
Very nice! Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Regards,
David
Hubby is still working with it. Sound is great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We still can't get the tv to work without the receiver being on...I'm sure this isn't how it's supposed to work. We got it for movies, not the regular tv. Still a work in progress for us old folks @ 60, lol
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Patti,
We do apologize for the inconvenience. This Help Guide explains functions and settings that are not mentioned in the supplied Startup Guide or Operating Instructions. Refer to the Operating Instructions for explanation of how to install and prepare the receiver, and descriptions of parts and controls.
https://helpguide.sony.net/ha/strdh79/v1/en/contents/TP0001560170.html
If you still need further assistance, our chat support is also available.
https://us.esupport.sony.com/support/s/support-contact?language=en_US
Happy to help,
David
Exactly what we needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the features including the e-ARC. I didn't realize the lower model Sony receiver didn't have it. Glad I chose this one instead. Very simple layout and looks good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi joshuak3nt
Awesome! We're glad you like the smart features of the AV receiver. The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
Sony Receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worka well but having trouble getting the speaker balance to work, I keep getting an error message
I would recommend this to a friendBrand response from SonyListens
Posted .Hello PaulK,
Thank you for purchasing our Sony STRDH790 Receiver. While we're glad that the receiver works well, we're sorry to hear that you are having some issues balancing the speaker audio. This is definitely not the experience we'd like you to have. We'd love to help you troubleshoot your problem and turn this into a better experience.
May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Marco
Some Nice Features, Some Quirks
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well with my various inputs - turntable, multiple Bluetooth devices, CD/Cassette, onboard FM. My speaker setup also works well - two BiAmp speakers plus Center. The volume dial seems quite stiff. I bought it open box and it arrived loosely and poorly packed. Perhaps it was damaged slightly during shipping. Since I got it for a decent discount, and controlling volume and the other functions using the remote works fine, that wasn't a deal breaker. The powered USB port is handy. As soon as the receiver powers up, the USB port also powers up and runs the cooling fans I connected to that port. The USB port turns off when the receiver turns off, so the fans automatically turn off when the receiver powers down. The receiver is inside a cabinet, and seems to stay much cooler with the fans running; I like that the fans and receiver work in sync. One thing I found annoying was that every time one of my Bluetooth transmitters powered up, the receiver which was shut off also automatically powered up. This resulted in the receiver running at odd times when I didn't want it to run. I solved that issue by plugging the receiver into a smart plug that only turns on when I tell the smart plug to power up; when the smart plug is off, the receiver stays off.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MtnLady, we're glad you like your purchase! We're sorry to hear about the packaging of your SONY unit. For deliver issues, you may contact your dealer.
We have our Support team that always happy to assist. If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thanks for choosing SONY. ~Earl
Nice sound - but pass-thru is spotty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this receiver for the 4K HDR pass-through capability. I had issues when connecting to my TCL 6 Series display. Had issues getting ARC/CEC to work (appeared to be a cable?) and continued issues with Xbox X and PS4 Pro. In the end, I connected directly to display and they work fine. Dolby sound is great and speaker set-up was simple - just wished pass-through worked correctly.
I would recommend this to a friendSony STRDH790
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A simple, relatively inexpensive 4k receiver purchased along with a new 4k TV. My setup is 5.1 with dual subwoofers. I like the auto speaker calibration, but also has manual level adjustments if needed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RonS,
Thank you for the 5-star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
Amazing
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This reciever is well made love it. I wish it had a volume limit on the reciever its self if does i cannot figure it out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MelissaG,
Thank you for the 5-star rating and we're glad to hear that you love the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. Thank you for choosing Sony!
-David
Good modern day receiver at good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far everything is working very well. Was able to hook old speakers up from old receiver with everything working well. I do not have the high 7.1 speakers available to enable that feature yet.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lucifuge752,
Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
Huge bang for your buck
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product would buy if I need a home theater sound system receiver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DhirB Great! We're pleased to hear that you like the STRDH790. We appreciate your feedback and thank you for choosing Sony. Erin