Customer Ratings & Reviews
- Model:
- STRDH790
- |
- SKU:
- 6219445
Customer reviews
Rating 4.5 out of 5 stars with 2339 reviews
(2,339 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the STRDH790 highly for its impressive sound quality, ease of use, and Dolby Atmos capabilities. The receiver is also praised for its price, simple setup, and power. Some customers have noted concerns with the user interface, remote, display, menu, and heat generation. Overall, the positive aspects of the receiver appear to outweigh the negative ones.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product... Love it. Got it on a sale. Multiple inputs and no lags.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sara, We're thrilled to hear that you are enjoying your new receiver. We appreciate your feedback and thank you for choosing Sony. Erin
Rated 4 out of 5 stars
Budget pick.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good entry level receiver. eARC works without issue with my LG CX. I wish the display showed which codec was in use, such as "Dolby True HD" etc. I prefer the Onkyo display in this case.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mlmp,
Very nice! Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Regards,
David
Rated 5 out of 5 stars
Exactly what we needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the features including the e-ARC. I didn't realize the lower model Sony receiver didn't have it. Glad I chose this one instead. Very simple layout and looks good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi joshuak3nt
Awesome! We're glad you like the smart features of the AV receiver. The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
Rated 5 out of 5 stars
Does what it’s supposed to
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it’s supposed to. The on screen menu or lack thereof could be better like for instance naming inputs on a screen instead of figure it out on settings on the actual receiver but I absolutely love it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rootle1614,
Awesome! We are glad that you're happy with your purchase. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
- Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Nice receiver!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, great surround modes matches well with my new LG b2
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KimS We're glad that you like the ese of setup. Your STR-DH790 7.2ch Home Theater AV Receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin
Rated 4 out of 5 stars
Good amplifier for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had trouble getting connection to tv to work. If the receiver was off there was no sound or picture on tv. Tried just using one cable between ARC HDMI connection on reciever and ARC HDMI on tv and now it works. Still trying other features.
I would recommend this to a friendRated 5 out of 5 stars
Amp receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the best we bought it as an upgrade for the blue tooth we love
I would recommend this to a friendBrand response from SonyListens
Posted .You made the right choice, DaisyM! Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Rated 4 out of 5 stars
Sony 7.2 receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with my purchase, especially the price. Thanks
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinW, We're glad that you are pleased with your purchase. Thank you for choosing Sony. Erin
Rated 4 out of 5 stars
Hubby is still working with it. Sound is great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We still can't get the tv to work without the receiver being on...I'm sure this isn't how it's supposed to work. We got it for movies, not the regular tv. Still a work in progress for us old folks @ 60, lol
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Patti,
We do apologize for the inconvenience. This Help Guide explains functions and settings that are not mentioned in the supplied Startup Guide or Operating Instructions. Refer to the Operating Instructions for explanation of how to install and prepare the receiver, and descriptions of parts and controls.
https://helpguide.sony.net/ha/strdh79/v1/en/contents/TP0001560170.html
If you still need further assistance, our chat support is also available.
https://us.esupport.sony.com/support/s/support-contact?language=en_US
Happy to help,
David
Rated 5 out of 5 stars
AV Reciever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice addition to our home theater system fits perfect
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LisaH, We’re glad you like the receiver! Thank you for choosing Sony! Erin
Rated 4 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good receiver for what I need in my house. Could pack a bit more power but overall good receiver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pete, we're glad you are enjoying our product! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony! ~Earl
Rated 5 out of 5 stars
Sony STRDH790
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A simple, relatively inexpensive 4k receiver purchased along with a new 4k TV. My setup is 5.1 with dual subwoofers. I like the auto speaker calibration, but also has manual level adjustments if needed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RonS,
Thank you for the 5-star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
Rated 5 out of 5 stars
What a sleeper.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earc, atmos and everything you need out of a head unit. Beats any sound bar w the right speakers. The self calibration is fire!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sammer, we're glad you are enjoying our product with your Soundbar! The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thanks for choosing SONY. ~Earl
Rated 5 out of 5 stars
Best product
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best streaming device the best in the market I recommend it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VictorJ, We're glad that you are satisfied with your purchase. We appreciate your feedback and thank you for choosing Sony. Erin
Rated 5 out of 5 stars
New
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product very good product easy install the best. Thank you so much.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MassielS, We're very grateful for this positive feedback! Good to know you appreciate the ease of setup and installation of your new Sony STRDH790. Thanks for choosing Sony! -Sam
- Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Sony Receiver with plenty of power and inputs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sounding amp for the price. Pretty good set-up ease.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star review, bobnyc! We're glad that you are enjoying your new home receiver. Our new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony! -Craig
Rated 5 out of 5 stars
Good modern day receiver at good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far everything is working very well. Was able to hook old speakers up from old receiver with everything working well. I do not have the high 7.1 speakers available to enable that feature yet.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lucifuge752,
Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
Rated 5 out of 5 stars
Another good value receiver
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! I’ve been using this receiver for about a week at the time of writing this review and I am very pleased in the product!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Evans,
That's awesome! We're glad you like the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
Rated 3 out of 5 stars
Nice sound - but pass-thru is spotty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this receiver for the 4K HDR pass-through capability. I had issues when connecting to my TCL 6 Series display. Had issues getting ARC/CEC to work (appeared to be a cable?) and continued issues with Xbox X and PS4 Pro. In the end, I connected directly to display and they work fine. Dolby sound is great and speaker set-up was simple - just wished pass-through worked correctly.
I would recommend this to a friend- Pros mentioned:Dolby atmos
Rated 3 out of 5 stars
Dolby Atmos
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great receiver but I have noticed a popping sound every couple hours. Airplay is a nice feature and being able to use the Dolby Atmos is a huge plus.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Brad,
We are sorry to hear that. Make sure the speaker wires are properly connected. You may find this link helpful on how to isolate the issue you're having.
https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh790/articles/00025299
If that doesn't work, please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David






