Customer Ratings & Reviews
- Model:
- STRDH790
- SKU:
- 6219445
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the STRDH790 highly for its impressive sound quality, ease of use, and Dolby Atmos capabilities. The receiver is also praised for its price, simple setup, and power. Some customers have noted concerns with the user interface, remote, display, menu, and heat generation. Overall, the positive aspects of the receiver appear to outweigh the negative ones.
This summary was generated by AI based on customer reviews.
Some Nice Features, Some Quirks
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well with my various inputs - turntable, multiple Bluetooth devices, CD/Cassette, onboard FM. My speaker setup also works well - two BiAmp speakers plus Center. The volume dial seems quite stiff. I bought it open box and it arrived loosely and poorly packed. Perhaps it was damaged slightly during shipping. Since I got it for a decent discount, and controlling volume and the other functions using the remote works fine, that wasn't a deal breaker. The powered USB port is handy. As soon as the receiver powers up, the USB port also powers up and runs the cooling fans I connected to that port. The USB port turns off when the receiver turns off, so the fans automatically turn off when the receiver powers down. The receiver is inside a cabinet, and seems to stay much cooler with the fans running; I like that the fans and receiver work in sync. One thing I found annoying was that every time one of my Bluetooth transmitters powered up, the receiver which was shut off also automatically powered up. This resulted in the receiver running at odd times when I didn't want it to run. I solved that issue by plugging the receiver into a smart plug that only turns on when I tell the smart plug to power up; when the smart plug is off, the receiver stays off.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MtnLady, we're glad you like your purchase! We're sorry to hear about the packaging of your SONY unit. For deliver issues, you may contact your dealer.
We have our Support team that always happy to assist. If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thanks for choosing SONY. ~Earl
Exactly what we needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the features including the e-ARC. I didn't realize the lower model Sony receiver didn't have it. Glad I chose this one instead. Very simple layout and looks good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi joshuak3nt
Awesome! We're glad you like the smart features of the AV receiver. The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
Hubby is still working with it. Sound is great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We still can't get the tv to work without the receiver being on...I'm sure this isn't how it's supposed to work. We got it for movies, not the regular tv. Still a work in progress for us old folks @ 60, lol
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Patti,
We do apologize for the inconvenience. This Help Guide explains functions and settings that are not mentioned in the supplied Startup Guide or Operating Instructions. Refer to the Operating Instructions for explanation of how to install and prepare the receiver, and descriptions of parts and controls.
https://helpguide.sony.net/ha/strdh79/v1/en/contents/TP0001560170.html
If you still need further assistance, our chat support is also available.
https://us.esupport.sony.com/support/s/support-contact?language=en_US
Happy to help,
David
Sony STRDH790
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A simple, relatively inexpensive 4k receiver purchased along with a new 4k TV. My setup is 5.1 with dual subwoofers. I like the auto speaker calibration, but also has manual level adjustments if needed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RonS,
Thank you for the 5-star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
- Pros mentioned:Ease of use, Sound quality
Nice receiver!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, great surround modes matches well with my new LG b2
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KimS We're glad that you like the ese of setup. Your STR-DH790 7.2ch Home Theater AV Receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin
Nice sound - but pass-thru is spotty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this receiver for the 4K HDR pass-through capability. I had issues when connecting to my TCL 6 Series display. Had issues getting ARC/CEC to work (appeared to be a cable?) and continued issues with Xbox X and PS4 Pro. In the end, I connected directly to display and they work fine. Dolby sound is great and speaker set-up was simple - just wished pass-through worked correctly.
I would recommend this to a friendGood modern day receiver at good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far everything is working very well. Was able to hook old speakers up from old receiver with everything working well. I do not have the high 7.1 speakers available to enable that feature yet.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lucifuge752,
Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
Decent receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent receiver for the price. Definitely a good value for the amount of money that you pay. Not top in but it gets the job done
I would recommend this to a friend- Pros mentioned:Dolby atmos
Dolby Atmos
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great receiver but I have noticed a popping sound every couple hours. Airplay is a nice feature and being able to use the Dolby Atmos is a huge plus.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Brad,
We are sorry to hear that. Make sure the speaker wires are properly connected. You may find this link helpful on how to isolate the issue you're having.
https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh790/articles/00025299
If that doesn't work, please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
Great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product... Love it. Got it on a sale. Multiple inputs and no lags.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sara, We're thrilled to hear that you are enjoying your new receiver. We appreciate your feedback and thank you for choosing Sony. Erin
Rojo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my TV and Surround sound system, definitely recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RaulJ, We're glad that the receiver works great with your TV. We appreciate your feedback and thank you for choosing Sony. Erin
What a sleeper.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earc, atmos and everything you need out of a head unit. Beats any sound bar w the right speakers. The self calibration is fire!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sammer, we're glad you are enjoying our product with your Soundbar! The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thanks for choosing SONY. ~Earl
- Pros mentioned:Ease of use, Sound quality
Sony Receiver with plenty of power and inputs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sounding amp for the price. Pretty good set-up ease.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star review, bobnyc! We're glad that you are enjoying your new home receiver. Our new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony! -Craig
Very dissapointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the new 65x90CH and this STRDH790 receiver. The receiver has shut down twice while watching movies. I had the volume at 27 and 28, had plenty of space around the receiver, but it seems to overheat and protection mode kicks it off. It works great if I keep the volume level at 23 or 24, but I don't get the movie theater type of sound at that level. I have had problems with the TV as well turning itself on several times a day. I tried to keep it all Sony because I always had good luck in the past, but I guess 2020 was too much for them as well.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Satisfiedbuyer1965,
We are sorry to hear what happen. The PROTECT and PUSH POWER messages will flash alternately when the protective device of the amplifier has been activated because a strong signal was input, or if there is a short-circuit detected. To resolve the issue, turn the amplifier off and leave it off for at least 30 minutes. If the issue continues to occur after the unit is turned back on, check the speaker cables to eliminate the short-circuit problem.
NOTE: It may be necessary to replace the speaker cables to resolve the issue.
If the issue is still unresolved, service may be required. To further assist you, we recommend visiting our Eservice website at to locate a repair center near you. https://us.esupport.sony.com/support/s/service?language=en_US
Regards,
David
Another good value receiver
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! I’ve been using this receiver for about a week at the time of writing this review and I am very pleased in the product!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Evans,
That's awesome! We're glad you like the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good receiver for what I need in my house. Could pack a bit more power but overall good receiver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pete, we're glad you are enjoying our product! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony! ~Earl
Great receiver.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned many Sony products over the years. So when I bought my 65 inch Sony TV it was a no brainier to upgrade my old Sony receiver to this one. I needed the ACR capability for a better hook up and sound.
I would recommend this to a friendSony
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good recever. The functions look really basic like 1990’s basic but was on sale and its 7.2 channel. Does what it’s supposed to do
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Denji01,
We appreciate the positive feedback regarding the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
Very basic receiver perfect for general home use.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very basic receiver perfect for general home use. Nothing special or concerning at all. No network connectivity is a bummer but it's not supposed to be included and you get what you pay for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IamDavid,
Thanks for the feedback. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
Good product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good receiver, although it cannot do 4k at 120hz for Xbox or PS5. Have to have direct connection from consoles to TV then TV to receiver.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SuhDudeBrah, we're glad you like our product. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thank you for choosing SONY. ~Earl