Customer Ratings & Reviews
- Model:
- STRDH790
- SKU:
- 6219445
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the STRDH790 highly for its impressive sound quality, ease of use, and Dolby Atmos capabilities. The receiver is also praised for its price, simple setup, and power. Some customers have noted concerns with the user interface, remote, display, menu, and heat generation. Overall, the positive aspects of the receiver appear to outweigh the negative ones.
This summary was generated by AI based on customer reviews.
Novice user
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price. Audio is good except that it lacks tone controls (treble, mid, bass)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TTSacramento, We're delighted to hear you like the excellent sound quality and reasonable price of the unit. We also appreciate your feedback regarding the tonal balance of the speakers. This unit has an equalizer function so you can adjust the bass and treble level of your speakers. However, frequencies for [Bass] and [Treble] are fixed.
For more about "Adjusting the equalizer [Equalizer]", refer to this link: https://helpguide.sony.net/ha/strdh79/v1/en/contents/TP0001605063.html
Give your home entertainment system a cinematic upgrade with the STR-DH790 7.2ch AV receiver. Experience the same all-encompassing surround sound you get in movie theatres at home with Dolby Atmos and DTS:X support. eARC lets you enjoy these latest audio formats with one-cable HDMI connection from your compatible TV. Plus, superior picture quality to match with 4K HDR pass through. Thank you for choosing Sony! -Jess
Sony
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good recever. The functions look really basic like 1990’s basic but was on sale and its 7.2 channel. Does what it’s supposed to do
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Denji01,
We appreciate the positive feedback regarding the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
Good product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good receiver, although it cannot do 4k at 120hz for Xbox or PS5. Have to have direct connection from consoles to TV then TV to receiver.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SuhDudeBrah, we're glad you like our product. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thank you for choosing SONY. ~Earl
Inconsistent On Off USB operation with Sony TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Receiver works ok but does not coordinate well with Sony TV. Receiver over USB is to turn on automatically when TV is turned on. Sometimes works but most of the time does not turn on or turns on in wrong setting (should be in setting last used). Most of the time it does work right to turn off when TV is turned off. Setup menus could be better.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MaryH,
Thank you for the review. We need more details regarding your concern. For now, try to power reset the unit, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on.
For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
Sony Recievee
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sounds great but have could have more updated features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonybravia, We're glad that you like the sound quality. We appreciate your feedback and thank you for choosing Sony. Erin
Very dissapointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the new 65x90CH and this STRDH790 receiver. The receiver has shut down twice while watching movies. I had the volume at 27 and 28, had plenty of space around the receiver, but it seems to overheat and protection mode kicks it off. It works great if I keep the volume level at 23 or 24, but I don't get the movie theater type of sound at that level. I have had problems with the TV as well turning itself on several times a day. I tried to keep it all Sony because I always had good luck in the past, but I guess 2020 was too much for them as well.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Satisfiedbuyer1965,
We are sorry to hear what happen. The PROTECT and PUSH POWER messages will flash alternately when the protective device of the amplifier has been activated because a strong signal was input, or if there is a short-circuit detected. To resolve the issue, turn the amplifier off and leave it off for at least 30 minutes. If the issue continues to occur after the unit is turned back on, check the speaker cables to eliminate the short-circuit problem.
NOTE: It may be necessary to replace the speaker cables to resolve the issue.
If the issue is still unresolved, service may be required. To further assist you, we recommend visiting our Eservice website at to locate a repair center near you. https://us.esupport.sony.com/support/s/service?language=en_US
Regards,
David
Sony rocks!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement for the receiver I just had! Worked well out box.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rodney, Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin
Very basic receiver perfect for general home use.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very basic receiver perfect for general home use. Nothing special or concerning at all. No network connectivity is a bummer but it's not supposed to be included and you get what you pay for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IamDavid,
Thanks for the feedback. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
Great receiver.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned many Sony products over the years. So when I bought my 65 inch Sony TV it was a no brainier to upgrade my old Sony receiver to this one. I needed the ACR capability for a better hook up and sound.
I would recommend this to a friendStereo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonderful. Would recommend to all. Easy to install.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tookles, Great! We're glad that you like the ease of setup and the receiver works wonderful. Thank you for choosing Sony. Erin
Sony receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is perfect but need a better antenna for fm radio stations.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello VictoriaB,
Thank you for your purchase and we're glad that you like the quality of our STRDH790 Receiver. Enjoy and thanks for choosing Sony! - Marco
Great set up
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This receiver is perfect for what we needed. We had to get new set up. With this we have the ability to add more down the road. Bluetooth is great. Only issues was trying to balance the sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ninjamama,
Thanks for the feedback. Balancing the sound is very important.Check that the speakers and device are connected correctly and securely.Adjust the sound level parameters using [Level] in the [Speaker Setting] menu. If you need further assistance, you can go to our online chat support.
https://us.esupport.sony.com/support/s/support-contact?language=en_US
Regards,
David
Easy, Convenient to Use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaints are the FM reception is poor where my old Yamaha receiver was great and the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cat70,
Thank you for the review and we're glad to hear that you like your new Sony AV receiver. Please check this article on how to resolve your reception issue.
https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh790/articles/00023421
Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Good receiver that lacks in features for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good sounding receiver, for sure. But I found other receivers fr Yamaha and Denon that were about the same price with more features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Crutch,
Thanks for the feedback. We will surely take note of this feedback as it helps us improve our products/services. Thanks for sharing your review.
Regards,
David
Made everything sound better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Added more to my existing speakers. Would recommend to anyone . Fantastic!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikeRod34,
That's great! We appreciate the recommendation and we're glad to hear that you like the sound quality of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
-David
Good receiver just got a bad one.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up taking it back everything worked but I was getting some image problems turned out to be the receiver so I upgraded to the Sony 1080 instead and I am completely happy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ibgood34, we're sorry to hear that you had returned your SONY unit. Thank you for still choosing SONY. We have our support team that always happy to assist if you ever need help. You may email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thank you for trusting SONY. ~Earl
- Pros mentioned:Sound quality
Very annoying
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably returning this next week. When turned on, the receiver changes my TV input to my firestick, not the cable box hooked up to the receiver. Until I unplugged it, it turned on the bluray every time and continued to switch back to it. The sound is good but the unit is the most irritating piece of equipment I've ever owned. Going to play with it this weekend but if I can't figure out to stop all the switching it's going back
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Crimsonrick,
We are sorry to hear what happen with your AV receiver. We recommend connecting the AV receiver to your television via HDMI ARC connection. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
Excellent Receiver!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this Sony to replace my old Pioneer receiver. I am very pleased with this receiver. Does everything it needs to do, plus has easy setup menu, for fine tuning all your channels. I would recommend this!!
I would recommend this to a friendGreat Future Proof Receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great receiver that we invested in for our living room. We plan to steadily upgrade the number of channels over time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kirk,
You made the right choice! We're glad you like the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Nice product but could use improvement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Despite having hmdi connection that is supposed to sync with TV, I have to turn it on multiple times in order to hear sound. I hope it isn't a defect and gets worse over time. I would prefer the display to remain lit, but it is only brief. The setup is overly complex, but once you get it dialed in it sounds nice.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Youngolddude, Thank you for the feedback on your experience with your STRDH790. While we're glad you like the sound quality, we regret to hear you're having an issue syncing it with the TV. To resolve this issue, please follow the troubleshooting steps on this link: https://helpguide.sony.net/ha/strdh79/v1/en/contents/TP0001559233.html
At Sony, we are always looking to improve our product quality and features. We have noted your input about the display panel not having backlight all the time and will be sure to forward this feedback to the appropriate department.
For future reference, we can offer assistance on how to set up or operate the features and functions of your Sony Receiver by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents through this link: https://us.esupport.sony.com/support/s/service?language=en_US who would be glad to help.
Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam