Customer Ratings & Reviews
- Model:
- STRDH790
- SKU:
- 6219445
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the excellent sound quality, ease of use, and immersive Dolby Atmos experience. They also find the product offers good value for its price, ample power, and straightforward setup, along with a rich set of features. However, some users suggest improvements to the user interface, remote, and display, and a few have experienced issues with heat and connectivity.
This summary was generated by AI based on customer reviews.
HELPED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great update to my fried unit. And got it at a sale price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelC, Awesome! We're glad that you and your friend likes the receiver. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin
- Pros mentioned:Ease of use, Sound quality
Nice receiver!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, great surround modes matches well with my new LG b2
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KimS We're glad that you like the ese of setup. Your STR-DH790 7.2ch Home Theater AV Receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin
- Pros mentioned:Dolby atmos
Dolby Atmos
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great receiver but I have noticed a popping sound every couple hours. Airplay is a nice feature and being able to use the Dolby Atmos is a huge plus.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Brad,
We are sorry to hear that. Make sure the speaker wires are properly connected. You may find this link helpful on how to isolate the issue you're having.
https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh790/articles/00025299
If that doesn't work, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
Very Disappointing. Do not buy this receiver!!!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ‘am not sure what happened to Sony. Once they used to make Quality components. My Sony receiver was running 6 speakers - 7.2 channel surround system, with one powered subwoofer connected to it. After about 5 months it started to overheat and went to protect mode and shut off every minutes. I did some troubleshooting as recommended. Power reset the unit, unplug the unit and wait 30 minutes then plug the device back in and power on. After power reset, disconnect the cables between your TV and the home theater system or home audio system, and then reconnect them. No luck. Finally I contacted Sony Customer service, they just recommend the same troubleshooting procedures, after about 2 hours on the phone with Sony Customer service, I had to send the receiver back for repair..... Sony will NOT replace unit.
No, I would not recommend this to a friendVery dissapointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the new 65x90CH and this STRDH790 receiver. The receiver has shut down twice while watching movies. I had the volume at 27 and 28, had plenty of space around the receiver, but it seems to overheat and protection mode kicks it off. It works great if I keep the volume level at 23 or 24, but I don't get the movie theater type of sound at that level. I have had problems with the TV as well turning itself on several times a day. I tried to keep it all Sony because I always had good luck in the past, but I guess 2020 was too much for them as well.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Satisfiedbuyer1965,
We are sorry to hear what happen. The PROTECT and PUSH POWER messages will flash alternately when the protective device of the amplifier has been activated because a strong signal was input, or if there is a short-circuit detected. To resolve the issue, turn the amplifier off and leave it off for at least 30 minutes. If the issue continues to occur after the unit is turned back on, check the speaker cables to eliminate the short-circuit problem.
NOTE: It may be necessary to replace the speaker cables to resolve the issue.
If the issue is still unresolved, service may be required. To further assist you, we recommend visiting our Eservice website at to locate a repair center near you. https://us.esupport.sony.com/support/s/service?language=en_US
Regards,
David
Great receiver.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned many Sony products over the years. So when I bought my 65 inch Sony TV it was a no brainier to upgrade my old Sony receiver to this one. I needed the ACR capability for a better hook up and sound.
I would recommend this to a friendVery basic receiver perfect for general home use.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very basic receiver perfect for general home use. Nothing special or concerning at all. No network connectivity is a bummer but it's not supposed to be included and you get what you pay for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IamDavid,
Thanks for the feedback. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
What a sleeper.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earc, atmos and everything you need out of a head unit. Beats any sound bar w the right speakers. The self calibration is fire!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sammer, we're glad you are enjoying our product with your Soundbar! The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thanks for choosing SONY. ~Earl
- Pros mentioned:Ease of use, Sound quality
Sony Receiver with plenty of power and inputs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sounding amp for the price. Pretty good set-up ease.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star review, bobnyc! We're glad that you are enjoying your new home receiver. Our new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony! -Craig
Another good value receiver
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! I’ve been using this receiver for about a week at the time of writing this review and I am very pleased in the product!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Evans,
That's awesome! We're glad you like the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
Great set up
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This receiver is perfect for what we needed. We had to get new set up. With this we have the ability to add more down the road. Bluetooth is great. Only issues was trying to balance the sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ninjamama,
Thanks for the feedback. Balancing the sound is very important.Check that the speakers and device are connected correctly and securely.Adjust the sound level parameters using [Level] in the [Speaker Setting] menu. If you need further assistance, you can go to our online chat support.
https://us.esupport.sony.com/support/s/support-contact?language=en_US
Regards,
David
Good product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good receiver, although it cannot do 4k at 120hz for Xbox or PS5. Have to have direct connection from consoles to TV then TV to receiver.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SuhDudeBrah, we're glad you like our product. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thank you for choosing SONY. ~Earl
Excellent Receiver!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this Sony to replace my old Pioneer receiver. I am very pleased with this receiver. Does everything it needs to do, plus has easy setup menu, for fine tuning all your channels. I would recommend this!!
I would recommend this to a friendSony
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good recever. The functions look really basic like 1990’s basic but was on sale and its 7.2 channel. Does what it’s supposed to do
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Denji01,
We appreciate the positive feedback regarding the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Good receiver that lacks in features for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good sounding receiver, for sure. But I found other receivers fr Yamaha and Denon that were about the same price with more features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Crutch,
Thanks for the feedback. We will surely take note of this feedback as it helps us improve our products/services. Thanks for sharing your review.
Regards,
David
Great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product... Love it. Got it on a sale. Multiple inputs and no lags.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sara, We're thrilled to hear that you are enjoying your new receiver. We appreciate your feedback and thank you for choosing Sony. Erin
Novice user
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price. Audio is good except that it lacks tone controls (treble, mid, bass)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TTSacramento, We're delighted to hear you like the excellent sound quality and reasonable price of the unit. We also appreciate your feedback regarding the tonal balance of the speakers. This unit has an equalizer function so you can adjust the bass and treble level of your speakers. However, frequencies for [Bass] and [Treble] are fixed.
For more about "Adjusting the equalizer [Equalizer]", refer to this link: https://helpguide.sony.net/ha/strdh79/v1/en/contents/TP0001605063.html
Give your home entertainment system a cinematic upgrade with the STR-DH790 7.2ch AV receiver. Experience the same all-encompassing surround sound you get in movie theatres at home with Dolby Atmos and DTS:X support. eARC lets you enjoy these latest audio formats with one-cable HDMI connection from your compatible TV. Plus, superior picture quality to match with 4K HDR pass through. Thank you for choosing Sony! -Jess
Rojo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my TV and Surround sound system, definitely recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RaulJ, We're glad that the receiver works great with your TV. We appreciate your feedback and thank you for choosing Sony. Erin
Good receiver just got a bad one.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up taking it back everything worked but I was getting some image problems turned out to be the receiver so I upgraded to the Sony 1080 instead and I am completely happy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ibgood34, we're sorry to hear that you had returned your SONY unit. Thank you for still choosing SONY. We have our support team that always happy to assist if you ever need help. You may email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thank you for trusting SONY. ~Earl
- Pros mentioned:Sound quality
Very annoying
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably returning this next week. When turned on, the receiver changes my TV input to my firestick, not the cable box hooked up to the receiver. Until I unplugged it, it turned on the bluray every time and continued to switch back to it. The sound is good but the unit is the most irritating piece of equipment I've ever owned. Going to play with it this weekend but if I can't figure out to stop all the switching it's going back
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Crimsonrick,
We are sorry to hear what happen with your AV receiver. We recommend connecting the AV receiver to your television via HDMI ARC connection. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David