Customer Ratings & Reviews
- Model:
- STRDH790
- SKU:
- 6219445
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the STRDH790 highly for its impressive sound quality, ease of use, and Dolby Atmos capabilities. The receiver is also praised for its price, simple setup, and power. Some customers have noted concerns with the user interface, remote, display, menu, and heat generation. Overall, the positive aspects of the receiver appear to outweigh the negative ones.
This summary was generated by AI based on customer reviews.
Just ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good if you have a TV with lot of input ports and e-arc. I returned it because I wanted to connect devices to my AVR.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DiptanshuS,
Thank you for the review and it is unfortunate that the unit had to be returned. Thank you again for sharing your experience and we hope you will consider Sony again in a future purchase.
Regards,
David
Works as advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product works as advertised. Most pleasing was the fact that it was delivered the day after I ordered it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jonathin, Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
It's not my Yamaha...but I'm okay with that!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have always been a Yamaha guy but, needing to upgrade to a 4K system, I was not thrilled with the options they had in this price point. I took a shot at this unit because the reviews were so good and Im very pleased. Setup was easy, 4K &3D function perfectly, and the sound is excellent. What more could you ask for?
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BigMike,
Thank you for your time sharing your rating with us! We're glad to hear we were able to meet your expectations with your new AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony! - Kris
Sony Receiver
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great receiver. Needed a replacement and so happy this was recommended to me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CaseyM,
That's very nice upgrade! We're glad to hear that you're happy with your purchase. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony.
-David
Seems ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have now been able to resolve the audio issue I have. Rear speakers won’t come on. While streaming, I lose all sound and must use speakers from tv? Don’t know how to correct Frustrating,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tommy, We regret to hear about this. Let's try to isolate the issue by following the troubleshooting steps on this link: https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh790/articles/00024901
If you are unable to resolve your concern, please email us at [email protected] with the following details:
Name:
Bestbuy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Great for use on passive sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you have an active sound bar, this isn’t the product for you since it’s typically designed to be an all-in-one system. Works well with a passive system that requires a receiver to help balance the sound output.
I would recommend this to a friendGreat Value for the Price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Impressive performance for the price! Bluetooth out to speakers is a missing "nice to have" feature, but for a flexible Atmos receiver at a good price, this one's hard to beat!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JimK,
Thank you for the positive feedback! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
Great value and quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far an excellent receiver in all aspects. Took some finagling to configure my current speaker setup (3.1.2), but mostly an issue on my end never having owned a receiver.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike,
Very nice! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
Great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great amp-my problem has been it change the setting a lot! I have to keep resetting the factory! It goes from speaker to tv speakers, I just hate this!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jrios,
Thanks for sharing your review and experience with the STRDH790 receiver. We understand where you are coming from. We would like to know more about what happened and your current setup so we can turn your experience around. Please email the below information tosocialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Receiver Model Number:
Additional Information regarding your experience with the STRDH790.
Sincerely,
-Ralph
Sony Social Support
GOOD BUT SLOW STARTUP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job. However it is slow reacting when first turned on, it takes about 10-15 seconds to send picture to monitor and then another 5 second to get sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hello greatsony,
We recommend using high speed HDMI cable for your AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Good value for the money.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent receiver for the money. My biggest complaint was the lack of on-screen menu's. Many menu items are controlled through the front display only which makes things like setting up extended HDMI mode difficult. Sound a bit shallow compared to Denon but still had excellent sound in height speaker mode.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JoeG, Good to hear that you like your STR-DH790 7.2ch Home Theater AV Receiver. We'll take note of your feedback about the on-screen Menu. We value your feedback as it helps us improve our products.
Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony. Erin
Audiophile on a budget
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great receiver, most bang for your buck if you strive to be an audiophile on a budget.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisH,
We appreciate the 5-star rating! We're glad to hear that you like the price point and value of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony and enjoy your AV receiver!
-David
Great receiver, does the trick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this receiver after looking online for a new receiver with 4K passthrough. Happy to report that it has worked great! Not many HDMI inputs but it does what I need for the few devices I have. Recommended!
I would recommend this to a friendgood stereo for bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This stereo has bluetooth connectivity which works quite well with newer bluetooth enabled devises. My Samsung gs8 will automatically control the sound volume of the stereo from the phones volume up/down buttons.
I would recommend this to a friendGreat Speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the full 5.1 speaker package and amp on Black Friday sale. After I got everything setup it was amazing. The dialog is incredibly loud and clear when watching movies. Perfect for me, a guy on a budget.
I would recommend this to a friendIts alot of sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In all honesty I might have purchased a tuner with more power then I needed, but I love it all the same. My only issue is finding reasonable priced speakers that can handle the power output.
I would recommend this to a friendGV's Stereo Amp.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what i needed. A functional stereo, that can also play all of my smart apps; i tunes through Wi-Fi, my T.V., radio stations, and i can connect 8 speakers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gerry, we're glad you found what you needed in a receiver. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thank you for choosing SONY. ~Earl
ATMOS enabled entry receiver
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall for the price, this is a pretty good receiver and I would recommend it to anybody that is looking for an entry level receiver for a basic setup.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Subwoofer, we're glad you like our product. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object-based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thank you for choosing SONY. ~Earl
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it. We have it outside for our system and it works like a dream!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BJ23,
Awesome! We're really glad you love your STRDH790 Home theater receiver. Your satisfaction with our product is our top priority. The powerful STR-DH790 7.2ch home theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thanks for choosing Sony! - Kris
Sony sony sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great processing and upgrde from the prior generation receiver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi James, Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin