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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.5 out of 5 stars with 2348 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, ease of use, and immersive Dolby Atmos experience. They also find the product offers good value for its price, ample power, and straightforward setup, along with a rich set of features. However, some users suggest improvements to the user interface, remote, and display, and a few have experienced issues with heat and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,348 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming over from a Denon AVRS 720 W and was worried that the sound quality wouldn’t be as good given that this is a budget priced receiver. Happy to report that it is actually better sounding especially once you do the automatic speaker range test set up. I have this paired with my old Bose acoustimass system and it’s never sounded better. More separation, larger sound stage. Balance in the lows and highs are far more controlled. Only downside is that it does not have an on screen display menu. That said, it’s very easy to navigate the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Atmos Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this receiver for 3 weeks and I’m loving it! It does everything i need it to very well. I had a soundbar and subwoofer, but I wasn’t getting the movie theater experience. So when i saw Sony’s Home Theater Speakers on sale for half price, I bought them. And they had $25 off this receiver, so i bought it. Setup was easy. This system sounds so much better than the soundbar and subwoofer i had. It’s like i have a movie theater in my living room again!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mdelr,

      Very nice! We're glad you like it the unit. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Remote

    Rated 4 out of 5 stars

    Sony 790

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this receiver during one of Best Buys Black Friday sales for $350.00 The unit has a sleek look and gives good sound for my purposes. But,unlike my old Pioneer 5.1 receiver that showed a grid of each channel in use on the display, this one just displays name of the sound format. It handles pass through well. I have a small room setup so this receiver is fine for me. The remote does not have a back light.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Paul,

      Thank you for the purchase and we're glad to hear that you like the sound quality of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Sony - 7.2-Ch 4K Ultra HD A/V Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Sony STR-DH790 because of the great price and I quickly came to appreciate the ease of operation and the features this A/V Receiver provides. It doesn't have networking or WiFi but it does have Bluetooth which was one of the primary features I was looking for. A note on Best Buys customer service, I originally had this shipped directly to my home but it arrived with shipping damage. I took it to a local Best Buy store the next day and they replaced it in a matter of minutes. Thanks for the Excellent customer service.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JLSquire,

      Very nice! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Dolby atmos
    Cons mentioned:
    Remote

    Rated 4 out of 5 stars

    Good basic unit with Dolby Atmos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good basic amplifier, with a good assortment of inputs and outputs, including 5 HDMI, an optical, a coax, and rca jacks. Subwoofer jack is rca. Main L/R speakers are screw terminals; rear, center, and Atmos are push/hold. Will drive bookshelf size speakers nice and clear, but dont expect to fill a large auditorium with sound or drive large Bose speakers. Sound balancing microphone included for optimizing initial speaker (eg 5.1.2) setup. A small, inadequate remote is included, but I use my logitech hub/programmable. All in all, worth the $ if you are into 4k home theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit worked perfect for my mini living room theater

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Killer receiver for a budget build!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was interested in a budget home theater sound system. Having gone through several soundbars at different price points and not enjoying the sound experience, it was time to research in store. If you're in the North Dartmouth store, I always lean on Jayden for advice on all things Sony. I gave Jayden my budget and wanted equipment that would play nicely with my 85" Sony X900H (purchased in March 2021). He pointed me towards this receiver, and I have been happy so far. I have a Xfinity 4K DVR and an XBOX Series X running to this receiver with no issues. The only issue I have had so far is running my Apple TV 4K (1st GEN 64GB) through to this. For reasons I can't explain, I get green flashes across my screen when I have Apple TV in Dolby Vision. I tried several fixes (including several HDMI cables), but the only fix was running the Apple TV to my TV (input 4). That aside this is one nice receiver. Movies sound incredible and so does normal TV broadcasts. It is not a huge receiver compared to let's say a Marantz, Denon or JVC to name a few. That's something I like because my entertainment center is just able to accept this receiver. Along with this receiver Jayden pointed me towards these Sony speakers as well. Front towers are model #SSCS3, Center channel model #SSCS8, Rear bookshelf's model #SSCS5 and Dolby Atmos Elevation model #SSCSE. I am using my own subwoofer (Martin Logan Dynamo 500). Overall, a really nice system that didn't cost me a lot of money but is delivering BIG TIME! And if you catch the sales correctly, you can score all this for a better price than I did! I honestly highly recommend everything listed here in my review. Thank you, Sony, for making high quality equipment that didn't break the bank and saved my marriage! ;-)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LTwinJeff, Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Ease of use, Power

    Rated 5 out of 5 stars

    Great Unit For The Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this unit's capabilities and features. It's powerful enough to push my Klipsch R800F speakers and center and sub as well. Setup was simple since it auto calibrates with a provided microphone that you plug in. It even has bluetooth so you can connect a variety of different devices.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ITShawnB,

      That's great! We're glad to hear that you're enjoying your new Sony AV receiver. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    What an UPGRADE!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a old school kenwood 5.1 receiver to this Sony, wow! You could really hear the difference. My wife bought me an Bose surround sound speaker set up but I was running it with the inks receiver. I felt as I wasn’t getting the full potential of the speakers. The receiver delivers that sound quality. This receiver is really easy to set up and to calibrate to maximize the full surround sound. I’m very happy with this purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lesqueda,

      Amazing! You've made a great choice!

      We are really thrilled to hear you're very happy with the exceptional performance and ease of setup of your new STR-DH790 7.2ch Home Theater AV Receiver. We are also delighted that it perfectly works with your Bose surround sound speakers.

      Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you so much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony StRDH790 - A Big Winner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our previous Home Theater Receiver died an early death after 7+ years. The Sony STRDH790 was purchased as a replacement. The tech, (40 plus years in the stereo/ home theater business) recommended the unit and guess what*-It was easy to install and works like a charm after a quick install. Easy to use once installed and no problems of any kind! Highly recommend this unit! who did the replacement

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArthurK,

      Thank you for the purchase! We're glad to hear that you like your new Sony AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! We appreciate the recommendation and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Dolby atmos, Ease of use

    Rated 5 out of 5 stars

    Affordable with good sound and hdmi arc

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic simple unit that was effortless to set up. A wonderful unit for the technological challenges. I replaced my parents old Onkyo with this when they upgraded to a 4K tv and needed hdmi for audio. Literally plugged in the receiver and speakers and turned on the unit and arc was already working. It’s perfect for them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinS,

      That's great to hear! We're glad you had an easy time setting up the AV receiver and liked the smart features of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony.

      -David Sony_US

  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    Capable Receiver!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned 2 Sony receivers before this one. Make no exceptions this one is quite capable. Few things that I noticed right away is that the sound it produces is clean, crisp and full. I found that out right away when I heard my center channel speaker. The Dolby Atmos is satisfying. Knowing that this receiver is Dolby Vision ready is a plus. You know you’re going to get excellent build quality, performance and reliability with Sony electronics!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Happy So Far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well overall I have been happy with this product. However, I did have to return this product after the first month because it kept shutting off. The store was very understanding. I was 6 days past the return date but they returned the product with no issue and provided me with a new one. So far the new one has had no problems and I like the sound it provides. Kudos to Best Buy for great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Price, Sound quality

    Rated 5 out of 5 stars

    Excellent receiver definitely worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great sounds great definitely worth the money I have it paired with polk audio speakers and subwoofers full 7.2 setup and it's incredible

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works great with Sony tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went with Sony brand to ensure it would function seamlessly with my Sony x900e, and it seems to do that. On sale for $200, I feel that this was a good deal and fairly future proof. No wifi calling/streaming, just Bluetooth. That is okay for me together. Setup was easy, although I had to set my front speakers to "small" to make sure the output to the subwoofer was sufficient and the sub distance was too far using the auto calibration microphone. I think any receiver expects the user to be a little tech savvy though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    easy and great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've just recently gone back to the home audio scene, but didn't want to break the bank. Im currently using this receiver with my new klipsh rpm 600m and 51m, speakers sound amazing with this receiver. This receiver was easy to set up. Im really happy with the purchase. Cant wait to upgrade my speakers to some of the atmos ones to really push this unit and im currently awaiting for my sub.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Carmelo,

      Thank you for the 5-star rating! We are so pleased that STRDH790 suits your needs. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony and enjoy your AV receiver.
      David Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Display

    Rated 5 out of 5 stars

    Can’t go wrong with a Sony

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony AVR’s are solid for anyone looking for a cheap but powerful unit, the only thing that bothers with with the unit and I believe it’s all of the Sonys is when your display goes black and comes back the receiver shows what channel your on example a black bar shows up at the bottom and it says gaming, the bar stays on for a few seconds, it’s annoying other then that it’s a solid unit

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joey,

      Thank you for the feedback and we're sorry about the black bars of the AV receiver. Check the aspect ratio of the program or movie that you're watching. Some programs aren't in full screen when produced. Some movies are in a 21:9 cinema format which will show black bars on the top and bottom when you view them on a widescreen (16:9) TV. Some TVs and other devices don't have the capability to change the aspect ratio of a picture when they receive 720p or 1080i/1080p signals.

      For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards.
      David Sony_US

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    User interface

    Rated 5 out of 5 stars

    Great Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this receiver about a month ago to build an inexpensive Atmos system. This is a "no-frills" receiver as in there's no internet or app support. Most people have that through a media box anyway. That keeps the cost down. As far as performance, I am more than pleased. It just works and works well. It's easy to setup too. The only downside is the outdated user interface. If that's another reason Sony can keep costs low on this unit then it's worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jtrippe,

      Thank you for the positive feedback and we are glad you happy with your purchase. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Your feedback about the user interface (UI) is greatly appreciated.

      Thanks for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 4 out of 5 stars

    Very Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used SONY STRDH790 7.2 receiver for the past 8 months. Product is very good. Audio and visual rendering is great. I have had best experience with Best buy were interms of ordering, shipping and delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So far , So great!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using this receiver for about 3 weeks now and it does everything we need it to do. Setup was easy although the mic setup for surround sound took me a few minutes to get through the menus to choose the right speaker setup. The sound has been great (we have typical 5 speakers JBL with a Klipsch 10" sub) and movies as well as music has been great through this unit. No issues so far and I like the simplicity of it. I would recommend this unit for anyone looking on a budget for sure.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DarkMarkIL, Congratulations on your new STRDH790! We're glad to hear you're enjoying your receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam Sony_US