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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.5 out of 5 stars with 2339 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the STRDH790 highly for its impressive sound quality, ease of use, and Dolby Atmos capabilities. The receiver is also praised for its price, simple setup, and power. Some customers have noted concerns with the user interface, remote, display, menu, and heat generation. Overall, the positive aspects of the receiver appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 2,339 reviews
  • Pros mentioned:
    Dolby atmos

    Rated 1 out of 5 stars

    Mis - represented. By NO Means "like new"!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Badly mis-represented. Open Box - described as "like new" it was missing both the calibration mic. and the remote. The box that it came in was beat to pieces and had no fewer than three prior mailing stickers on it. Indicating it had been sent out and refused multiple times. There was even a note on the box stating "missing remote". I will never again purchase an open box item from Best Buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it had more then 2 banana clip inputs. Overall very good reciever

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Good, we're glad you like our product. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object-based audio decoding. Plus, you can enjoy superior picture quality to match with a 4K HDR pass-through.  You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback.

      Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver that does what it’s supposed to do. Works great with Bluetooth and connects perfectly with TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alexander,

      Thank you for the positive feedback. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Sony receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this unit to go with our theater research speakers. It works absolutely great and wow is the quality ever great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SarahSoundQueen,
      Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. We always stivr to deliver the best quality with our products and nice to hear you are enjoying it. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Great deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an open package for 120 less and it's good as new!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alex,

      Thank you for the purchase! We're glad to hear you like the television. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony.

      -David Sony_US

  • Rated 5 out of 5 stars

    Best receiver for my home theater system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a refurbished unit and bought extended warranty. Unit has performed well. Still need to get atmos speakers and I will be watching more movies at home lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a good brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem when I was setting it up bcos I didn’t had the proper speakers other than that I know that Sony it’s a really good and reliable product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 12sargento,

      Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great radio, my last one burnt out and was under warranty.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Broke, Awesome! We're glad to hear you're enjoying the fm radio feature and overall sound quality of the receiver. Give your home entertainment system a cinematic upgrade with the STR-DH790 7.2ch AV receiver. Experience the same all-encompassing surround sound you get in movie theatres at home with Dolby Atmos and DTS:X support. eARC lets you enjoy these latest audio formats with one-cable HDMI connection from your compatible TV. Plus, superior picture quality to match with 4K HDR pass through. Thanks for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had spent the extra and got the one with the app. The connection for the speakers is a little cheap also. But it’s great for the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Great,

      Thanks for the feedback. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is great but we had to excahnge it for new one

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EmadB, While we are glad to hear that you are happy with the performance of your STRDH790, it is sad that you had to have it replaced. We hope that you get a better experience this time.

      Regards,
      Carl Sony_US

  • Rated 5 out of 5 stars

    Sony Reciever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the receiver, works well with all my devices at home

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kenny,

      Very nice! We're glad to hear that you love it and your devices works well with the AV receiver. Our new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Good receiver at a good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this receiver to run the back porch system from the garage. Working great so far. Pushes 6, 8" ceiling mounted speakers perfectly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulMac, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US

  • Rated 4 out of 5 stars

    Mostly good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, it would be better if it included WIFI and input for a turn table.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanF,

      Thank you for the review and we're glad you like the sound quality of the AV receiver. The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed.

      -David Sony_US

  • Rated 5 out of 5 stars

    Very Good receiver.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very well. And thanks to the Geek squad for all the help in setting it up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rivka, Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Price change..

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More expensive then when i initially purchased. I was recommending this product to my parents, however I purchased for 349.99

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bzun,

      We are sorry for your experience. Our dealers do often run promotions throughout the year so prices may vary.

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Excellent value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than the one it replaced. only drawback, couldn't attach an external antenna.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi awesome,

      Thank you for the 5-star rating! Unfortunately, the unit does not support external antenna. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    The gentleman that helped us was veryknowledgable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Yamaha receiver and needs that wires for connectivity for our speaker. He didn't rush through and knew exactly what we were asking for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Cappy,

      Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    So far so good! It has everything I need.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing is that I wish it came with more compete instructions. Like how to set the presets for the FM stations. I'll play with it more to figure it out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 4K ultra home theater receiver works very nicely with the Bravia TV that i have and also integrates well with other devices that i connect it with. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 7.2 receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 7.2 145 W per channel is a fantastic receiver seriously underrated. A terrific value for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marzille,

      Awesome! We're glad you like the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US