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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.5 out of 5 stars with 2348 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, ease of use, and immersive Dolby Atmos experience. They also find the product offers good value for its price, ample power, and straightforward setup, along with a rich set of features. However, some users suggest improvements to the user interface, remote, and display, and a few have experienced issues with heat and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,348 reviews
  • Rated 5 out of 5 stars

    The gentleman that helped us was veryknowledgable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Yamaha receiver and needs that wires for connectivity for our speaker. He didn't rush through and knew exactly what we were asking for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Cappy,

      Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Good receiver for sale price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound output is very good. Receiver’s internal system controls the output with no ability to customize the sound. Several output connections to accommodate a variety devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony A/V receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product made my home theater upgrade complete.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasR, Excellent choice! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Carl Sony_US

  • Rated 4 out of 5 stars

    Very Good Receiver - Which Could Be Better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good receiver that performs well. Underimpressive controls and interface.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TerenceS,

      We appreciate the positive feedback and we're glad to hear that you like the performance of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony AMFM receiver STR-DH 790

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this Sony AMFM receiver. I can get a lot of radio stations in with this radio

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi hilbyfarmer, That's great! We're glad you like the radio tuner function of your new Sony STRDH790 receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam Sony_US

  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding customer service and knowledgeable staff.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DarrenaR,
      Awesome! We're glad to hear your enjoyable shopping experience. Your STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy pushes speakers well. Little bit of buzz but barely noticeable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElijahR,

      Thank you for the purchase! We're happy to hear that you're enjoying your new AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. Thank you for choosing Sony!

      -David Sony_US

  • Rated 1 out of 5 stars

    PROTECT MODE, shuts off.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for months, 11 to be exact, then it starts showing the dreaded PROTECT after being turned on. Hoping to be able to return it/exchange it. With so many with the same issue, why not just recall this unit? Not the typical Sony standard.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT RECEIVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a sony receiver before and couldn't get the 4k passthrough to work. With a lot of work I got this one to work. The only downside to this is setting it up, not very simple.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi juanj, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your honest review. ~Ralph sony_US

  • Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect addition to my family room but I added the 85 inch smart TV too. I’ve got it pushing seven speakers and a sub woofer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KyNerd,

      Thank you for the 5-star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Sony 7.2 receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 7.2 145 W per channel is a fantastic receiver seriously underrated. A terrific value for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marzille,

      Awesome! We're glad you like the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    On the road again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price, quality, size, Bought this for my RV and it Rocks.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dog1,
      Awesome! Glad to hear you found the best receiver that perfectly fits your RV. Nice to know we were able to give you a great deal. Your STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony is AMAZING

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is, has, and will always be one of the top of the line companies. Sadly this didn't pair with the VIZIO TV, but that was due to VIZIO and not SONY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enhances our home theater system wonderfully! We love this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hilarious, we're glad you love our product! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Excellent value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than the one it replaced. only drawback, couldn't attach an external antenna.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi awesome,

      Thank you for the 5-star rating! Unfortunately, the unit does not support external antenna. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Nice AVR

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good AVR. Worth th money for surrounding speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello VenkatabalajiN, We are glad that you now have a good home theater receiver. The powerful STR-DH790 7.2ch home theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 4 out of 5 stars

    Mostly good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, it would be better if it included WIFI and input for a turn table.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanF,

      Thank you for the review and we're glad you like the sound quality of the AV receiver. The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed.

      -David Sony_US

  • Rated 5 out of 5 stars

    Very Good receiver.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very well. And thanks to the Geek squad for all the help in setting it up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rivka, Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Good starter for Dolby vision and Dolby Atmos

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with my first Sony a/v unit.... Best Buy exchanged it and sent the replacement to my door.... hooked up and working to expectations...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tesasman, Great! We're glad to hear that! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up great sound would recommend it for anybody is looking for a good amp

    I would recommend this to a friend