Customer Ratings & Reviews
- Model:
- STRDH790
- SKU:
- 6219445
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the STRDH790 highly for its impressive sound quality, ease of use, and Dolby Atmos capabilities. The receiver is also praised for its price, simple setup, and power. Some customers have noted concerns with the user interface, remote, display, menu, and heat generation. Overall, the positive aspects of the receiver appear to outweigh the negative ones.
This summary was generated by AI based on customer reviews.
I have tunes!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was exactly what I was looking for…and it was in stock on the shelf!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DorisB,
That's awesome! We're glad you like the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
Budget Receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad, if you want something basic. It does what I need it to do..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BigD.
Thank you for the review and we're glad to hear that you like the basic functionality of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
-David
Stay away from this Cheap Sony AVR.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After one week HDMI arc failed with connection to Roku Ultra. Tried different HDMI cables still no pic. Thought it might have been the Roku, no Roku worked fine on another TV. Also some speaker connectionslike height,center, & surround did not have banana connections but old fashion wire clip connectors.
No, I would not recommend this to a friendNot Easy to Use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I find this HP printer a little difficult to use. Maybe it is just different from my last HP printer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ALittleHardtoUse,
Thank you for the review. The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
Everything I was looking for!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to upgrade my recieiver and this one had all the features I was looking for. With the latest sound technology from Dolby Atmos 4k Ultra.
I would recommend this to a friend- Pros mentioned:Sound quality
Bye bye onkyo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was always a pioneer guy my whole life. After my pioneer of 13 years finally died I got a good deal on an onkyo because everyone was raving about them. I went through 3 different onkyos in 3 years. They sounded amazing but the reliability was total crap. This song has been AMAZING! The sound is just as good and the onkyo but it’s buILT SOLID! Defiantly a great buy. Don’t hesitate!
I would recommend this to a friend Good buy for the money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No need to pay more for a Atmos receiver, this Sony is fantastic!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dougsplace,
We appreciate the 5-star rating! The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed.
-David
Newer Sony unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this unit to replace an older Sony unit. This unit runs much cooler and takes up less space in my audio cabinet.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gayle,
Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
Receiver is great for my first time home theater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first av reciever with the exception of some old audio receivers but this is definitely an upgrade. Supports the 7 speaker hook up or the 5 speaker 2 height speaker hook up, I’m currently running atmos on it and it is impressive, it’s a good power sized speaker for sure although there is definitely room for more power to get louder speakers, overall I am happy with this,
I would recommend this to a friendPowerful receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Instructions book was easy to understand. Antenna wire is to short.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TerryP,
Thank you for the 5-star rating and we're glad to hear that you like the Instructions manual of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
-David
Excellent Sony receiver
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted a receiver to pair perfectly with my Sony TV and this one does a outstanding job.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Denny,
Very nice! We're glad the AV receiver works well with your Sony TV. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony!
Regards,
David
Surprised
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a replacement for my es receiver that failed, I might just keep it in place it's that good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ocd1,
Thank you for the 5-star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
Sony fit my tight space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Receiver selected primary due to it shallow depth stats. Replacing old Bose system that failed. Receiver has all the newer features and performs well.
I would recommend this to a friendSony Receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony Receiver is excellent. I am very happy with it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Arly,
We're glad you're happy with your purchase. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony!
Regards,
David
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Really loved the sync between this receiver and klipsch.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SharathK,
Very nice! We're glad the AV receiver works well with your speaker. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
Good receiver
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good receiver but the use of the "B" speakers is not the best. A little cumbersome in setting up and using. overall the unit is nice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Caddofab, We appreciate the feedback and we regret to hear if you had difficulties setting up your unit. Should you need additional information about your AV receiver, please visit our Sony support website or email us at [email protected] with the following details:
Name:
Bestbuy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Good receiver for the price
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently just purchased the Denon AvR-x2600. Thought it would be a significant upgrade and in my opinion it really isn't?
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tmath,
Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
Excellent amp.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit does everything that is advertised. I bought it because it supports all the latest technology and has great flexibility.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Voytek, Great! Good to know that this is what you are looking for in a Home receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam
14gauge wire
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good but shuts off if sound is to high. Ordered some 14gauge wire to see if this solves the problem.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Crostir,
We appreciate your 5-star review of the receiver. We regret to hear that the receiver is turning off by itself during loud volume. If the impedance of any of the speakers is below the rated impedance range indicated on the rear of the home audio device next to the speaker connections, the home audio device may enter the PROTECT mode and turn off automatically. Raising the volume with a low impedance speaker will trigger the protection circuit.
NOTES:
-Replace low impedance (outside of specifications) speakers with the correct impedance to prevent this from occurring (6 ohms to 16 ohms).
-If you continue to use the low impedance (outside of specifications) speakers and you ran the Auto Calibration, check your SPEAKER SETUP and individual speaker LEVEL to reduce any speaker LEVEL with a positive gain to 0.0dB or less.
You may also find this link helpful:
https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh790/articles/00007161
In case you need further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Receiver Model Number:
Additional Information regarding your experience with the STRDH790.
Thanks so much for choosing our Sony STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Sincerely,
-Ralph
Sony Social Support
Very nice product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Really nice quality. My husband loves anything made by Sony
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bunky,
That's very nice to hear! We're glad he likes the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David