Customer Ratings & Reviews
- Model:
- STRDH790
- SKU:
- 6219445
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the excellent sound quality, ease of use, and immersive Dolby Atmos experience. They also find the product offers good value for its price, ample power, and straightforward setup, along with a rich set of features. However, some users suggest improvements to the user interface, remote, and display, and a few have experienced issues with heat and connectivity.
This summary was generated by AI based on customer reviews.
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||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good receiver. after I bought it I had a problem with my purchase. Best buy made it right. Good store
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jordan Great! We're glad that you are satisfied purchasing your STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony. Erin
Very nice product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Really nice quality. My husband loves anything made by Sony
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bunky,
That's very nice to hear! We're glad he likes the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
Excellent Flexible receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent receiver - was able to add all my new components and installation was a breeze
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Invespac,
Great! We're thrilled that the receiver is perfect for your home entertainment setup. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony!
-Ralph
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, but only having 1 HDMI output zone is limiting. Also only 1 speaker zone. Great for what it offers
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ElonPJ,
Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
Good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price can’t go wrong Simple set up lots of options on what kind of sound system you are using
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Geordie,
We appreciate the 5-star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony.
Regards,
David
Excellent receiver!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This receiver went above and beyond my expectations in my first dive into home theater. Just remember to update the firmware via PC.
I would recommend this to a friendSony Master AV Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this product. it was as advertised and is a good replacement for the 820 model I previously had.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TomK! Thank you for the 5-star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony! -Carl
Reliable product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd Sony receiver it is replacing a receiver that worked fine but was over 15 years old and want one with Bluetooth technology.
I would recommend this to a friendReceiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I. Haven't setup setup yet yet but will send review when I do.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulAl,
You made the right choice with the Sony STRDH790! The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
We are looking forward to your amazing review. Thanks for choosing Sony!
-Ralph
Thyeis
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Receiver for TV works perfect. We had been looking all over and found it at Best Buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Receiver, we're glad you are enjoying our product. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thank you for choosing SONY. ~Earl
Incredible sound and features.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace my outdated Kenwood surround sound receiver that does not have the 4K, UHD and Dolby Vision.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gilbert,
Thanks so much for choosing our STR-DH790. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Regards,
David
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to replace our Marantz and can't tell a major difference between the two! We are loving it so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mjw321,
Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Regards,
David
Decent for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In terms of Receivers this is worth the money. The set up is a little tricky, but that's not it's fault, its just the standard.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Open box product is great. It worked perfectly. My only issue was that customer service was not as good at the mesquite Texas location
I would recommend this to a friendExcellent
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I bought it open box without a remote, however I purchased one on Amazon.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ddrum,
Very nice! We're glad the AV receiver works well. The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
AV Receiver and installation.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with our smart tv. The total tech guys set it up and we’re awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Enthusiasticbuyer,
We appreciate the 5-star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This receiver is perfect. Hooks up to several speaker and subwoofer for a great sound. Bluetooth is a huge plus as well.
I would recommend this to a friendKeep looking
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This went back today. I was hesitant about buying a receiver like this and I should have listened. I thought at this price point it would have been better. First, the menu is horribly slow to display on the tv. I know lots of receivers are but this was painful waiting to show up. The Bluetooth connection is horrendous and cuts in and out and quality is awful. If you use the volume keys on the tablet or phone it makes a clicking noise through the music with like micro pauses of sound with the clicks. Video quality could use some improvement. My streaming stick looks better connected to tv then through this. Room correction is just ok. Meh. Nothing to jump for joy over. The connections on the back are way too close together. If your not using banana jacks, good lunch making speaker connections. Not sure if the unit had something wrong but operating temps were off the charts. Even idle over night the next morning was more than warm. Borderline hot maybe. Cant recommend enough to stay away.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jannabana, we are sorry that you're having an issue with your receiver. This is definitely not the experience we want you to have with our premium products. We'd love to help you troubleshoot your problem and turn this into a better experience.
In the meantime, please check the Help Guide for troubleshooting steps to follow.
https://helpguide.sony.net/ha/strdh79/v1/en/index.html
Should you need further assistance, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
Erin
Unbelievable value
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This bad boy is here to save the day. A must have day in and day out, especially for you man cave lovers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cpizzle83,
Awesome! Thank you for the perfect rating. We're glad to know that you are enjoying the STRDH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony! - Kris
Decent but not fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This receiver does what it's supposed to do, but not much else. It has very few functions compared to similarly priced equipment by other manufacturers. It would have been nice if it had a pre-amp or multi-room output. Also, the inputs on the rear do not match the names of what they are on the remote or faceplate. The on-screen interface is nothing great either. Just a so-so piece of equipment, but I did get what I paid for.
No, I would not recommend this to a friend