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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.5 out of 5 stars with 2348 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, ease of use, and immersive Dolby Atmos experience. They also find the product offers good value for its price, ample power, and straightforward setup, along with a rich set of features. However, some users suggest improvements to the user interface, remote, and display, and a few have experienced issues with heat and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,348 reviews
  • Rated 4 out of 5 stars

    Great shop Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in the shop! Use it with my cellphone on the Bluetooth.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Crusty,

      Thank you for the review and we're glad the AV receiver works well. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Review of Sony 790 reciever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good nothing extraordinary but very functional for the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Review,

      Thank you for the 5-star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Perfect sound control

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up 3.0 without rear speakers and used optical cable for TV output back to receiver. Very happy with this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Upnorthbuyer, Great! We're thrilled to hear you're happy with your new STRDH790. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam Sony_US

  • Rated 5 out of 5 stars

    Me Charles Byars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good equipment and the installation was done very professionally. Outstanding service.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Spike, Thank you for sharing such an excellent shopping experience! We're happy to hear it works great and the installation went well. Good to know that you like impressive performance of the receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great receivrt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works good! Love it! Our other receiver was making load popping noise so we had to replace it. Happy with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was easy to set-up and the bluetooth compatibility allows us to play ceiling speakers throughout our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product great price. I love best buy, always have great products and excellent customer service.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ramz! Thank you for the 5 star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony. -Carl Sony_US

  • Rated 5 out of 5 stars

    NOICE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and seems sturdy hope it lasts a decade :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PrafullP,

      Thank you for the purchase and we're glad you like the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Nice receiver

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good reveiver. Very happy and no idsues with this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brian,

      That's awesome! We're glad you're happy with your purchase. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    great receiver

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver, it has worked perfectly. No problem with it after 2 years of use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JT83,

      Awesome! We appreciate the positive feedback! The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    Don’t buy it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this receiver for a year now . Not to happy with it . I believe in my mind - you make a product you can turn up to ten - well you should able to - welll this one you can’t , it over heats and shuts down .

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi UncleEek,

      Thank you for the review and we do apologize for the inconvenience. When matching speakers and AV receiver, the ohm rating of the speaker should be equal to or greater than the ohm rating of the receiver to avoid a risk of hardware damage. We recommend connecting wired speakers with a nominal impedance of 6 ohms to 16 ohms. Also, make sure that the AV receiver have proper ventilation to prevent overheating.

      If you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. Got this as a gift and am enjoying it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's wonderful, Onenine03! We're happy to hear that you are enjoying your new Sony home receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony! -Craig Sony_US

  • Rated 3 out of 5 stars

    Entry level amplifier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Sony amp about 12 years old and thought I would upgrade because of 4 K and 3D tv. Disappointed in soun quality for system. Older one has just as good of sound. I’m thinking about taking it back and getting the 1100 watt receiver. I’m trying to stay with all Sony equipment because I have had good experiences with it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb performance! works well with def tech surround speakers as well the Klipsch subwoofer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pretty, we're glad you are enjoying our product with your speakers and subwoofer. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object-based audio decoding. Plus, you can enjoy superior picture quality to match with a 4K HDR pass-through.  You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thank you for choosing SONY. ~Earl Sony_US

  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great for price, controls a little confusing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wsjester,

      Thank you for the review and we're glad to hear that you like the overall performance and price of the AV receiver. We're sorry if the controls are confusing. Check this link below for the operating instructions of the unit. This can help you familiarize with the buttons and controls of the AV receiver. See page 9 onwards.

      https://www.sony.com/electronics/support/res/manuals/4726/890436b47fd2ffcc4003f34dc5f2592c/47269051M.pdf

      Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Doesn’t have Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great- if it had Bluetooth to speakers that would be better

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hometheaterenthusiast,

      Thank you for the inquiry! Unfortunately, you cannot connect a Bluetooth speaker to this AV receiver. This is normal operation of the AV receiver. Wired speakers are recommended for this unit. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I utilize this reciever in my garage to run my outdoor speakers. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful sound receiver .. best audio quality.. loved it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello sachins50, We are thrilled to hear that you love your Sony home theater receiver. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from our 5.1 system. Bluetooth is a nice feature and the preset EQs sound great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mark, That's awesome! Thank you for this amazing review of your STR-DH790. This receiver is a great choice for an upgrade. We're very to hear you're happy and satisfied with your purchase! It's also nice to know you are enjoying the features especially the Bluetooth function and sound quality of the EQ presets of this receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    JOSE L ESTRADA SR.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the device. The technician did a good job.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Estrada,

      Thank you for the 5-star rating and we're glad you had a great experience with our customer service. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US