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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.5 out of 5 stars with 2339 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the STRDH790 highly for its impressive sound quality, ease of use, and Dolby Atmos capabilities. The receiver is also praised for its price, simple setup, and power. Some customers have noted concerns with the user interface, remote, display, menu, and heat generation. Overall, the positive aspects of the receiver appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,339 reviews
  • Rated 5 out of 5 stars

    The Way To Go Setting Up My New Stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs Brian and Mike came to my home to install the Receiver and the related speaker system. They set up my new TV with The Receiver and other programs functioning perfectly. They were terrific, hooking up all the wires, making everything neat and hidden. They were also very polite and friendly, helpful with placement of speakers and I am totally satisfied with their excellent work. I used to think it was my job to spend hours trying ti figure out all the wiring with stereo and TV hoookups. No More...Thanks Best Buy and guys !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JerryP, Fantastic! Good to know you had such an excellent customer service experience. And thank you for purchasing your new Sony STRDH790. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam Sony_US

  • Rated 5 out of 5 stars

    Works for us

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Sony receiver works perfectly for our needs. We had a different brand that quit after 4 months.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happy, Awesome! Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam Sony_US

  • Rated 5 out of 5 stars

    good product and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the electronics are quality but I had the geek squad install to my entertainment system and seems to be a few glitches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent receiver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent receiver! This receiver works amazingly! As many features and I especially appreciate the Bluetooth feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good reciever so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with receiver so far. wish it had banana style push in connectors for all speakers instead of just the front 2

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great receiver for home theater,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this receiver as a gift for my daughter. I Bought is for her for Christmas so it hasn't been opened yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    rockem sockem receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice receiver, no complaints so far. will know when I buy a new house cause it will have a bigger living room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great reciever for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great recurved it's tricky to get it to work exactly like you want it to but once you do it's great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best receiver i have ever owned should last for a long time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zack05,

      Very nice! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Best reciever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek looking performance is out of this world love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike,

      Thank you for the 5-star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 3 out of 5 stars

    Cmon Sony

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super excited to get the receiver however should have looked at the pictures first. When I saw I could not hook up my surround sound system using banana plugs I packed it back up and took it back. No banana plug inputs Cmon Sony, you know better.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ed1lover, We are sorry to hear that the STRDH790 did not meet the specifications that you need and had to return the unit.

      We hope that you consider Sony again in your future purchases.

      Regards,
      Carl Sony_US

  • Rated 5 out of 5 stars

    Sony receiver/amp.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice compact Sony receiver/amp. Great open box buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatH,

      Thank you for the 5-star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system for what we needed in our home theater!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Will,

      Thank you for the 5-star rating! We're glad the AV receiver satisfy your needs. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    7.2 Receiver Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK Squad installed my 7.2 receiver very quickly and professionally. Great job.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gypsyrose, thank you. -Ralph Sony_US

  • Rated 5 out of 5 stars

    Heck ,This Was Just What I Needed to Create Some P

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music is Good for The SOUL. Now I have Everything Needed for a Complete Entertainment Center... Thanks vGuys !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use, sleek and affordable !

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, replaced older model and wanted Bluetooth. Couldn’t be happier.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dave,

      Awesome! We are happy that you love it! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad product at all actually for the money - I would recommend this to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MyPurchase,

      Thank you for the recommendation! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony and enjoy your AV receiver!
      David Sony_US

  • Rated 4 out of 5 stars

    Performs as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you can't go wrong with this device. Wish it would support WiFi but not available at this price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions well. Auto power detect function is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HomeDad, We are happy you like your new Sony home theater receiver. The powerful STR-DH790 7.2ch home theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through.  You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pitch was an unexpected purchase but well worth it. Perfect upgrade to our system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chug,

      Thank you for the 5-star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US