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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.5 out of 5 stars with 2339 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the STRDH790 highly for its impressive sound quality, ease of use, and Dolby Atmos capabilities. The receiver is also praised for its price, simple setup, and power. Some customers have noted concerns with the user interface, remote, display, menu, and heat generation. Overall, the positive aspects of the receiver appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,339 reviews
  • Rated 5 out of 5 stars

    GREAT PRODUCT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ENJOYING THE NOISE! I ABSOLUTELY LOVE THIS RECEIVER! TAKES A BIT TO GET USED TO THE CONTROLS BUT TOTALLY WORTH IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang fir your buck

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grwat upgrade from my denon 4k reciever. Tbe 7.2 channel is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mfiorella,

      Awesome upgrade! Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Sony Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great addition to our system. We needed to update our older receiver.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Judy,

      Awesome upgrade! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an upgrade from my 15 year old receiver. Simple upgrade

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Carpy,

      Thank you for the 5-star rating! The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Completely satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Receiver! Sony always has great product when it comes to sound and TVs

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JoeF, You chose the best brand and we are glad that you are satisfied with your new Sony receiver. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object-based audio decoding. Plus, you can enjoy superior picture quality to match with a 4K HDR pass-through.  You will enjoy an immersive theater-like experience in the comfort of your own home for a long time!  Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great Receiver

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the sony product a lot. Great performance

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Suvra,

      That is awesome! Its good to know that you're happy with your STRDH790 and it is living up to your expectations. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Great receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this receiver to update from my Sony receiver I bought in December 2010

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ch150,

      Thank you for getting back to us! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 3 out of 5 stars

    Dialogue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't have the clear dialogue I was looking for. Returned and ordered the AN1000.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 7.2

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use at our lake house…..works fantastic and I highly recommend this unit

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Roku,

      Awesome! We are glad the AV receiver works well with your setup. Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! We appreciate the recommendation and thank you for choosing Sony.

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Missing part

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was missing the optimization microphone. Can you send replacement

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sonylover,

      This is not the experience that we want you to have. Please make sure to contact your dealer or Best Buy for the missing accessory.

      In case you need further assistance, please email the below information tosocialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Receiver Model Number:
      Additional Information regarding your experience with the STRDH790.

      Sincerely,

      -Ralph
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s SONY. That’s l looking for. Best product for money. You can’t find anywhere else.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi John555, Great! Good to know that this is what you are looking for in a Home receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was a good purchase. The family member I gave it to was pleased.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Livingroom,

      We are glad to hear your family member likes the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Sony Receiver

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always liked the Sony products. Receiver with Sony speakers works great!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vick,

      Good to hear the AV receiver is working out with your set up. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 3 out of 5 stars

    It's an average receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping this receiver would be more powerful than the Harmon Kardon 1710, and on paper it should have been, but it doesn't appear to be. I had to go with it though because of the ARC HDMI handshake issue between my Sony Bravia and the HK receiver. It sounds fine, it's just not a power house.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works well but didficult to customize

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In order to adjust any setting, you have to enter a menu on your tv which takes you away from the content you are watching/listening to and make it difficult to make adjustmets. Other wise it works as described.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Luke, Thank you for the feedback on your experience with your Sony STRDH790. While we're glad it works great, we regret to hear you're having some difficulty adjusting the settings of this receiver. At Sony, we are always looking to improve our product quality and features. We have noted your input about this and will be sure to forward this feedback to the appropriate department.
      Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont like the puah tabs for the speaker wires everything else is nice

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeff, thank you for purchasing our product. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through.  You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! We appreciate your feedback. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver to watch a movie and to listen music. Combination with Klipsh speaker is fanstastic

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    too high maintainance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't please with this purchase. The receiver kept turning off saying it was in protection mode. Any time I'd turn the volume a little higher, it would shut down when some loud sound was played whether it be on a tv show or a movie. I ended up taking this receiver back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great recever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it in the livingroom so i can hear my TV in stereo alson for music on my 5 cd yamaha disk player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pick for not huge price tag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up- quick Bluetooth connection to my Epson projector.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DrNarwal,

      Awesome! We're glad that you had an easy time setting up the receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony!

      -Ralph Sony_US