Customer Ratings & Reviews
- Model:
- STRDH790
- SKU:
- 6219445
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the excellent sound quality, ease of use, and immersive Dolby Atmos experience. They also find the product offers good value for its price, ample power, and straightforward setup, along with a rich set of features. However, some users suggest improvements to the user interface, remote, and display, and a few have experienced issues with heat and connectivity.
This summary was generated by AI based on customer reviews.
too high maintainance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't please with this purchase. The receiver kept turning off saying it was in protection mode. Any time I'd turn the volume a little higher, it would shut down when some loud sound was played whether it be on a tv show or a movie. I ended up taking this receiver back.
No, I would not recommend this to a friendSony Receiver
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have always liked the Sony products. Receiver with Sony speakers works great!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vick,
Good to hear the AV receiver is working out with your set up. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
Receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was a good purchase. The family member I gave it to was pleased.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Livingroom,
We are glad to hear your family member likes the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
Sony 7.2
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use at our lake house…..works fantastic and I highly recommend this unit
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Roku,
Awesome! We are glad the AV receiver works well with your setup. Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! We appreciate the recommendation and thank you for choosing Sony.
Regards,
David
AV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functions well. Auto power detect function is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HomeDad, We are happy you like your new Sony home theater receiver. The powerful STR-DH790 7.2ch home theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thank you for choosing Sony! Vincent
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What an upgrade from my 15 year old receiver. Simple upgrade
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Carpy,
Thank you for the 5-star rating! The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
Missing part
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was missing the optimization microphone. Can you send replacement
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonylover,
This is not the experience that we want you to have. Please make sure to contact your dealer or Best Buy for the missing accessory.
In case you need further assistance, please email the below information tosocialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Receiver Model Number:
Additional Information regarding your experience with the STRDH790.
Sincerely,
-Ralph
Sony Social Support
- Pros mentioned:Ease of use
Easy to set up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, great product, sleek looking, easy to use
I would recommend this to a friend Very good clear sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking unit, simple installation, has many options, volume levels are very good and clear.
I would recommend this to a friendNice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont like the puah tabs for the speaker wires everything else is nice
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeff, thank you for purchasing our product. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! We appreciate your feedback. Thank you for choosing SONY. ~Earl
Awesome once set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is outstanding for it price and performs great. Outstanding Atmos sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Geelardo,Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam
Great pick for not huge price tag
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up- quick Bluetooth connection to my Epson projector.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DrNarwal,
Awesome! We're glad that you had an easy time setting up the receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony!
-Ralph
Sony is best for audio
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning and got the 5.1 but this is just as good if you have more speakers
I would recommend this to a friendBrand response from SonyListens
Posted .@DMC007, That's great! Good to know that you're having a great time using the product. Thank you for choosing Sony. ~Zac
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, ideal for running the diagnostic software in our bust repair facility.
I would recommend this to a friendGood receiver
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good receiver. Responsive to voice commands and easy to use with Bluetooth.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daves204,
Awesome! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony and enjoy your AV receiver!
David
I’m surprised
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best for the price. My whole set up is Sony and I have no regrets
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Collected84, Wow! Choosing this AV receiver will definitely be worth it! We are glad to hear that your entire entertainment setup are all Sony brand. Thank you for sharing your thoughts and experience with the Sony STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for trusting Sony! -Jess
Receiver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its tricky to set up. But once you have it down it qorks great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Fastchar,
Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Regards,
David
Sony is reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best tech support. So important to be able to get support easily.
I would recommend this to a friendTotal junk
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This receiver was in an entertainment center but had 6” or more of open space on all sides. Even still the board cooked 3 times. The last time a week after the warranty expired. Each time it was sent back it took 6 weeks to get it back. It would work for about 2 months and back it went.
No, I would not recommend this to a friendGreat receiver for basic set ups
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Bose system and this pairs perfectly with it, and it’s future proof with e-arc
I would recommend this to a friend