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Customer Ratings & Reviews

Your price for this item is $269.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 5276 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, 4K capabilities, ease of use, and upscaling features of this Blu-ray player. Many also appreciate its price and streaming functionality. However, some customers point out performance issues and the lack of Dolby Vision support as drawbacks. The player's size and limited app selection have also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 5,276 reviews
  • Rated 4 out of 5 stars

    Good player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works us I expected, quick loading and simple navigation thru apps and settings. No play button and display on front are new for me, just remote controls.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it is supposed to do. The app interface is clunky, but we use other devices for that. This is strictly for 4k movies and it works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this machine is sweet...pictures are on point. I got it hooked up with all sony tv n soundbar...only downfall and reason it doesn't get 5stars...is the menu system is pretty simple and doesn't compare to Samsung uhd player menu but overall sony got their picture and upscale program on point. Hopefully they update the menu system with a firmware and not make people go out n buy another player.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Lip sync problems straight out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to have this DVD player for the 4K that I would finally be able to watch on my 4K tv. The picture is awesome but I have a delay between the video and sound. I tried calling Sony customer service and they didn’t even understand what a lip sync problem even was... the customer support asked if I “turned it off and back on” and was extremely lazy. So far Sony is letting me down on this one and I’ll probably return the unit. Updating through the WiFi doesn’t work so you have to use a usb. Even updating didn’t fix the lip sync issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony is always a great choice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always liked Sony products and they continue to impress! I have a digital 1080 P XBR TV but that will be my next upgrade. For now this unit greatly improved the clarity of the Blueray movies I own and has given me, for the first time, the option to stream content from the internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far have not had a problem with this DVD player. I like that you can get your apps on this player.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Solid product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality with sharp images & color replication Ease of setting up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Expensive, but solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player is incredibly reliable, the picture is magnificent and the streaming capabilities are top notch compared to other players. I bought this on sale, so definitely wait to buy it when it's sub-$100 since most people probably aren't as worried about physical discs anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for 4k movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great player with tons of capabilities probably one of the best anyone could purchase at the moment.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 3 out of 5 stars

    Good DVD player.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only used it once, but seems to be a good 4K player. I got it on sale for half price, so no complaints so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Player loads fast and simple design makes it easy to operate for all.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Does what it is supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a splurge purchase for Christmas. I have it connected to a Sony receiver and a 65" VIZIO 4k TV. I can tell a difference from my prior LG BluRay player on BluRay play. 4k movies look great. Not many choices on the market for this type of player, but this works just as I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Don’t forget to purchase a separate HDMI cable, since it does not come with product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I only watch educational courses and movies!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very compatible with my Sony TV and sound bar. It is of course Blue Ray so everything is wild!

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 5 out of 5 stars

    4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my 4K player a year and half ago and it started messing up wife not working right because I bought insurance I got a new one and now it works perfectly before I had some problems with the new one no problem as yet I do recommend it is real nice movies are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent picture and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The streaming and 4K playback are awesome with this player, I would highly recommend to my friends !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k stunning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that it has 2 hdmi outs. So that I can watch it with or without the surround sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Upgraded 4K player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade from the Samsung 8500, which had a lot of compatibility issues with my Sony 940 75” & a lot of pixelated fast movement issues as well. The Sony fixed all of the above, with better Audio options & a big difference in picture quality, should have switched earlier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony ubpsx800

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the blu ray player. 4k hd is awesome. We bought several movies in 4k hd and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture & sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Samsung 4K player before Christmas because the Sony was not out yet. I had dark picture issues with the Samsung, had to do a settings adjustment for different movies. Switched to the Sony as soon as it came out, what a difference! Now trying to unload my Samsung for $50, no takers.

    I would recommend this to a friend