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Customer reviews

Rating 4.6 out of 5 stars with 5275 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, 4K capabilities, ease of use, and upscaling features of this Blu-ray player. Many also appreciate its price and streaming functionality. However, some customers point out performance issues and the lack of Dolby Vision support as drawbacks. The player's size and limited app selection have also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 5,275 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Rock Solid Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having owned the Xbox S and Samsung 4K player, this Sony leaves the other in the dust: thanks to build quality, speed, and reliability. The only thig that would make this player better is a firmware upgrade for Dolby Vision.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Unquestionably a best buy performance wise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads fast, has a great remote, very good looking, plays 4K media, streaming, etc, and subtitles appear for Amazon prime, whereas they didn't with my Sony 2012 Blu-ray - all this, at a reasonable price for this great technology!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Worst Sony Product ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned Sony products for most of my life and have always enjoyed their reliability and quality. My Sony products have always performed well everything from digital point and shoot cameras, camcorders to the Sony A7III. Playstations every generation and my family has always had a Sony TV back to my grandparents. Excited to use our new 75" Sony 4K flat screen we bought the Sony XBP700 4K Blu Ray Player. Picture quality and sound are great when it works.... the player constantly freezes!! Sometimes just a few minutes into a movie, sometimes half way thru, sometimes near the end. It doesn't matter what disc, it never makes it thru a full movie. So disappointing!! Searching for suggestions I found many other unhappy people experiencing the same thing with this Sony player. I tried all the suggestions, made sure the software was updated, everything to no avail. I would restart movies, fast forward to where the movie had quit and struggle thru numerous times of doing this to just finish watching the movie. My wife does not have the same patience and bought a bargain brand 4K player at one of the bulk warehouse stores and forced me to switch the Sony out. The under $80 player works perfectly, no stopping, no freezing it just plays the movies in 4K like a player should. No wifi connection, no great features but it plays a movie all the way thru without freezing!! Amazing. Sony what happened to your great reliability?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture and color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and picture the colors are amazing Very happy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy for setup. Somewhat counterintuitive to change settings to work with samsung soundbar for ATMOS features.....but settings changes are described in the manual. Sleek design subtly blends with any home setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent dvd player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything about the purchase was positive. would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase along wit a television, so far it is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing 4k Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited for Sony to come out with their 4K Blu Ray player before buying one. I can say so far I'm very pleased with this. The only odd thing about the player is the sound seems to skip for a half of a second at the beginning of the Movie or after pausing and then restarting. Other than that it's a great player.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and very quite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this for a few weeks but it has performed excellently. Great picture quality and a solid player. Sometimes it is worth it to go to the higher end model of a device and this is one of those times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue ray 4K 3D music does it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DVD player is great does everything love it great with Sony tv

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 4 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month of using the Blue-Ray 4K player we are pleased with it and happy about our purchase. My only concern has happened once where on boot to stalled and we had to bounce on the power button a few times to get it to restart... Have only seen it once and not worried about it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great BD Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an earlier Sony 3D BD player, which did an excellent job paired with my Sony 3D 4K UHD TV, As good as it was, upgrading to this produced an even more outstanding video/audio experience. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Another winner from Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with my Sony 4K television. This upscales (as does the TV set) so it is fully compatible with older blu-ray releases to achieve a sharp, brilliant picture. Little pricy, but one of the better 4K machines around.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Crystal clear 4k HDR and Blu-ray playback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony - UBP-X800 player is awesome. It compliments my Sony 65" OLED 4K TV perfectly. The picture it replicates comes through as close to real life as I've ever seen. This is a welcome addition to the home theater system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT DEVICE!! LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT DEVICE!! LOVE IT! ITS PERFECT FOR US AND IT HAS NEXFLIX

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great,works good with a Sony tv, would definitely recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This DVD player is so much more than just a DVD player. All the various apps like Pandora, Netflix run seamlessly and I really love this unit. I was having to run all these from my TV and now that they run from the DVD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy setup. No front controls but good remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding DVD great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Sony DVD and TV they have a great picture easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy for the money. Always shop Best Buy only

    I would recommend this to a friend