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Customer Ratings & Reviews

Your price for this item is $269.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 5276 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, 4K capabilities, ease of use, and upscaling features of this Blu-ray player. Many also appreciate its price and streaming functionality. However, some customers point out performance issues and the lack of Dolby Vision support as drawbacks. The player's size and limited app selection have also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 5,276 reviews
  • Rated 4 out of 5 stars

    Very Good Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unit to replace a Samsung BluRay player the was good as a boat anchor. The unit installed easily over WIFI and setup was pretty straight forward. Sound and picture quality is very good, but cannot comment on 4K aspect as I need to upgrade my TV for that (figured I'd buy forward on the BluRay unit). The instructions do leave a bit to be desired, but after a few minutes of fumbling with the remote, you can get what you need set up. Overall, I think this is a pretty good unit. Only two things I would like to see, but can live with: 1) The player footprint is pretty good sized, bigger than the prior generation Direct TV boxes), and 2) when you are streaming from Amazon Prime and have finished a program, you cant just push the "source" button on the remote to get back to the TV - push the button, nothing happens and you have to turn off the TV, then turn it back on for the TV program to work. Maybe it is just me and I have not figured out the remote yet for source functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Upscaling

    Rated 5 out of 5 stars

    A great Blu-Ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - UBP-X800 - Streaming 4K Ultra HD 3D Hi-Res Audio Wi-Fi Built-In Blu-ray Player - Black. It does not get much better than this player. Comes loaded with aps for streaming, upscaling of regular what more can you want.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player does everything!! It is a bit more expensive, but a great black friday pickup for $50 cheaper.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent 4k bluray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony makes quality products and this player is no exception. Setup was very easy and took only a few minutes. After the setup I checked for updates and installed the latest firmware which took around 5 mins or so. I then put on Deadpool in 4k and it looked amazing. Player does full 4k HDR and there are also settings for 4k HDR -> SDR conversion which is great for the older 4k non HDR TV's. I also have an Oppo 203 and the picture quality quality is very close. It also comes with two free 4k movies via redemption from Sony's site. The only reason I gave it 4 out of 5 stars was this player does not do Dolby Vision like my Oppo 203 player does so its not future proof unless sony does decide to announce support. I know there are others such as samsung and panasonic that don't provide that support as well however this player was one of the last one's to release so not sure why they didn't just decide to add it. Regardless if you are looking for a quality 4k HDR player or even a 4k HDR -> SDR player for 299.99 this is the best one to go for hands down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD SO FAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD SO FAR, HAVEN'T USED IT VERY LONG, BUT WILL KNOW SOON

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Impresive

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 4k bluray on every level , streaming content looks amazing when compared to some other devices I've tried. 4k native bluray discs take it to the next level, sound gets 5 out of 5 .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 4K Blu-ray is top quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 4K Blu-ray player is the best player that I have ever owned. I have purchased a number of 4K DVDs. I have played several on this unit, and the picture quality and sound reproduction is incredible. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4k player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this 4k DVD player so much, I bought a second one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony is well built. In fact much of mechanism in this unit is the same quality as expensive high-end players. Just the weight shows that is a solid unit. Plays all kinds of audio formats Also a very nice remote.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    brought our 4K tv to life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Sony 4K Ultra dvd player and it has brought watching tv to an entire new level. Netflix has many programs that are 4K and it's easily accessible through this dvd player. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blu Ray player is awesome. It has a very sleek look and has great picture quality! Like other reviewers mentioned you can’t even tell it’s on and it’s very quiet! This has everything we were looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony products are excellent investment and worth the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price, great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it's a bit wider than bluray players, the picture and sound on streaming and disc formats is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great 4K player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont go with the cheaper units, this with its dual HDMI helps make using a home sound system much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very nice blu-ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Blu-ray player is very nice. The picture quality is wonderful! The only thing I don't like about this one, as compared to our previous Sony Blu-ray player is that they took out 95 percent of the apps that they used to have. Crackle, Vudu, Hulu, Pandora, and many others are gone. Only Netflix is there.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kygomez, Thank you for sharing your input. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. ~Ralph sony_US

  • Rated 5 out of 5 stars

    4K Video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid built player for 4K Video fast and reliable player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful this was fairly easy to figure out. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    excellent item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blueray player works excellent with my 75" Samsung Qled tv, which I purchased from best buy also. smile The colors and picture are precise and clear. I am very glad the best buy rep informed me about this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. I bought new HDMI cables for 4K.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully loaded player. Perfect addition to my new Sony OLED

    I would recommend this to a friend