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Customer Ratings & Reviews

Your price for this item is $269.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 5276 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, 4K capabilities, ease of use, and upscaling features of this Blu-ray player. Many also appreciate its price and streaming functionality. However, some customers point out performance issues and the lack of Dolby Vision support as drawbacks. The player's size and limited app selection have also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 5,276 reviews
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    best 4k player on the market period!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sony really has it going on! awesome full 4k and hdr plus upscales regular blue rays 3D and u get 2 free 4k movies of your choice! at a really great price.i love it!thanks sony and best buy for a great demo!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi john, We are glad that it's performance meets your standard. Thank you for choosing SONY! ~Ralph sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Never disappointed in Sony!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony makes the best Blu-ray players!...much faster load times then in the past and the picture quality is what is expected for a 4K Blu-ray player!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony did really well on this one. Best product of its kind right now in my opinion. A little tricky to setup as I had to turn the TV off them back on again but has nothing to do with the performance

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this is simply amazing, the only downfall is the open/close feature is a little glitchy. I could be standing there and press it a dozen times waiting for it to open and it just won't. For the price of this, I would have expected better quality in the mechanics of it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Quality Product with excellent build

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value. Great player. Pretty speedy as well. For the price, really cannot go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better overall picture quality when compared to using my xbox 1 while playing UHD blurays on my 65in LG OLED tv. However the user interface is not very polished with low res graphics and the streaming apps can cause the player to freeze sometimes. Otherwise I'd give it 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great 4K player at a good price if on sale. I don't plan to use the 3D ability. The rest of the functions will suit me though. Haven't tried out audio CDs yet. Pairs well with a Sony TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit works great and performs well. My only reservation is the remote control. It seems like it could have been laid out differently. But it works. I have not figured out why even on sale, it cost almost twice as much as a basic Blu-ray, but I bought it, and no regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fulfills high expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high-quality product. This player is also easy to install/connect. Slim profile makes it unobtrusive and attractive. Our family relies on it for quality entertainment and thinks it's terrific.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Blu-ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this player. It plays all my discs whether they be dvd, Blu-ray, 4k or 3D. The image is sharp and crisp. Audio is great also. Only player I would buy and I recommend to all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Top notch player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best Blu-ray players with simplicity of use, similar feel remote as past, and the best part, Hi Res Sound which makes music come to life and does justice to my sound system.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Awesome player

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful DVD player, I can play in 4k movies with great definition, blue ray movies great quality, digital movies with the same quality and also regular DVD movies

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great player, love the streamlined size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't really had a lot of time to truly venture into the product! just moving in and have lots of other priorities at the moment, really simple installation and produces a magnificent picture!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture of great sound output

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All Sony products are amazing, this Blu-ray Player is perfect with my 65inch TV, the sound output makes my BOSE surround sound feel like a movie theater. I highly recommend this Blu-ray Player.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture, easy to operate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used the wifi part of this recorder, as I have a smart TV, but the dvd player has been excellent. The picture is great and it is easy to use, especially if you are also using a Sony TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised at the heft of the player indicating a solid build. My custom remote was already programmed for the Sony so no programming changes. Picture and sound are awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality player. Good for streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this player. Can always count on Sony. Love that it’s backward compatible

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    GREAT WIRELESS HEADPHONES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my sons always like to watch movies with the volume way to loud. Now he can watch movies and we can still hear each other talking in the house. He loves the full range sound they provide also.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The difference from my reg LG blu-ray to 4K Sony was ahuge difference in quality. It was a tough choice between the LG & the Sony 4K players.but after reading the online reviews I dicided on the Sony.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Sony still makes the best Ultra Blu ray players

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony still makes the best Ultra Blu ray payers. When compare the Sony X800 to the Samsung model 8500 - the Sony still had more features that were important to me like frame-by-frame slo mo advance.

    I would recommend this to a friend