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Customer Ratings & Reviews

Your price for this item is $269.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 5276 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, 4K capabilities, ease of use, and upscaling features of this Blu-ray player. Many also appreciate its price and streaming functionality. However, some customers point out performance issues and the lack of Dolby Vision support as drawbacks. The player's size and limited app selection have also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 5,276 reviews
  • Cons mentioned:
    Performance

    Rated 4 out of 5 stars

    great picture and sound but.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of box had to call customer service and reset player, a week later I had to reset player because again it wasn't reading any DVD. Been working great since and I would have rated it 5 stars if not the initial problems.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony UBP-X800

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit. I've played several blu ray discs on it and the clarity and sound were great.. It has some nice apps packaged on it as well. I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Great product when it doesn't freeze up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I want to say that I have owned this thing for going on two months and have used it for 100+ hours of play time. This is an excellent product, but it freezes too frequently. If you want a cheaper high-end 4k Blu-Ray player and do not mind having to turn off the system frequently to fix freezing issues, this is the player for you. By frequently I mean it can occur multiple times in the span of watching a single DVD or Blu Ray disc. Pro's: Excellent quality graphics, the display is beautiful when connected to a 4k TV. The set up is so easy a child can do it without help. The interface working with applications such as netflix is super easy to control. Con's: There is no LCD display of running time or anything, The entire face of the unit except 3 inches to the left corner when opening the DVD tray to watch a movie. This thing freezes frequently, too frequently for the money spent. Turn it off when it responds then turn it back on and you cannot start the Blu Ray or DVD where you left off, you must fast forward and hope you remember where it froze. Without an LCD display to say when your system froze, you have to hope you were paying attention to the movie otherwise your kids may be upset that spongebob stopped moving and you won't know were to start it from again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great 4K player to fill the PlayStation 4K gap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this player because my PS4 doesn’t play 4K movies. I like it, and I’ve recommended it to friends and family. No complaints, works as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best 4K player on the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not believe the picture that this player put out. Amazed at how heavy it is but the thing is built like a rock and has 0 to no vibration.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 4K Ultra HD 3D Blu-ray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I took the advice of the sales personal at Best Buy’s & purchased this Sony Blu-ray Player. It displays an excellent picture, I feel like I’m at the theater

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Blu-Ray player.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned several Blu-Ray players. This one is the top of the heap for the model & price range. The picture and audio are amazingly clear.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 4k ultra HD 3D HI-Res Audio wi- fi built in blue ray player was a lot more than what I expected. Well worth the price, it's a excellent machine

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to upgrade to 4k Blu-ray DVD's. I certainly was not disappointed. Great video and wonderful sound. Got it on sale so the price wasn't that bad too.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    The best player I've ever owned!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old disc player started dying so I reviewed the different choices on the internet. Final decision was go to Best Buy and get this Sony for my own.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    visual perfection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the player has proven to be very versitile in any of my player applications from music cd's to 4K video's it delivers. Easy to hook up, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    needed new dvd player to go with sony xbr900e tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, wanted best dvd player to go along with my new sony xbr 900e tv, had looked this player previously got it on sale for half price. looks brilliantly on screen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Solidly Built - 4K UHD Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solidly built. Picture and sound excellent. Integrates well with Sony XBR55-930D 4K UHD television. Very satisfied with purchase. Included 2 free 4K UHD titles from Sony.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my purchase. I bought this as a Christmas present.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Simply works as it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up and works as advertised. The owner's manual, although brief, is clear and easy to follow. It simply puts out the excellent picture you expect.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great blu-Ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blu-Ray player is a match or partner to the Sony 4K TV. It operates very smoothly, is internet connected and a good selection of apps. Very high quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality construction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this player to compliment our new Sony 4k TV. We are very pleased with the great picture and the quality construction. It was also very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    The best 4k player to date :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even tho this is my first 4k player, I've read and compared reviews of the other players out there, and I have to agree with the others that say this one is the best one ;)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent product, works exactly as advertised.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system works well and I have enjoyed using it to check out a vast array of video on a variety of applications. Perfectly suits all of my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    finally, have a 4k player I can use .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been a good 4k player so far. much easier to operate than the 1st gen. Samsung 4k unit. have not had handshake issues yet between my Denon receiver. already did the 1st firmware update.

    I would recommend this to a friend