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Customer Ratings & Reviews

Your price for this item is $269.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 5276 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, 4K capabilities, ease of use, and upscaling features of this Blu-ray player. Many also appreciate its price and streaming functionality. However, some customers point out performance issues and the lack of Dolby Vision support as drawbacks. The player's size and limited app selection have also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 5,276 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy to use - great performance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is easy to use and reproduces images beautifully! The hook-up was easy. We are enjoying this with all our favorite movies - even the oldies!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and got it a great price. And it was available for easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality product by a known manufacturer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as part of a full media upgrade. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great player!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player is great! It does what it says and actually streams my Netflix and other channels faster and better than my newer television or my PlayStation 4 player.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K Player!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upscales content when not in 4K, and watching it with the kids is fun! Great visual and audio quality. Get one. You will be happy that you did.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Total Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairing with all my peripherals was sinch. 4K is a must going forward with the newest movies and being able to control my whole system with a single remote is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    GREAT PLAYER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This upconverts everything. Watched an old dvd last week and the picture was close to bluray quality. Certainly better picture than any other player i have ever had

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bubba,
      We're really glad to hear that you're having a good time with this player! Thank you for choosing Sony!
      >Joffrey sony_US

  • Rated 3 out of 5 stars

    Does many things, mostly OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this Sony BluRay player and my Sony 'smart' TV would 'learn' how to better serve me. Between the two they can't tell when I want the BluRay off and just let me watch my over-the-air TV content. Off means off! TV and BluRay can go 'lock-up' requiring full shut-off to recover.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent 4k Bluray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features including screen mirroring, simple to use, excellent picture quality. Only down side is the remote doesn't back light. Other than that it's perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K Picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player makes it wort to have it, great picture quality, sound & you can download your favorite apps, Great integration for your 4K TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great DVD Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to complain about. Loads quickly, responds quickly to commands, set up was simple. Great picture. Haven't tried any 4K DVDs, but Blueray looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very Nice DVD Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This DVD player has all the bells and whistles I need. I have not used all the features but I am very pleased with it so far. Great price at BestBuy on sale!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Everything I expected and more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As my old blue ray wore out, and I had a new 4K TV, thought I would bite the bullet and upgrade. I thought blue ray was fantastic, but the new 4K blew it away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic 4K Bluray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Samsung K8500 before the Sony. The Sony bests the Samsung in every way except sit streaming apps. This was a non issue for me. I highly recommend this player!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY does it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SONY has made another high quality product that brings you what you thought you would get and more. Excellent product, great video, audio, and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were two Sony models I had to choose from. I'm glad I picked this one. Loads fast, great picture and sound quality as well as pleasing to look at.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    4k all the way

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best way to watch movies is in 4k, you butter believe it. (get the dobly vision version though) - bobby

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    delightful Blu Ray

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only drawback to this product is... now I'll have to buy all of my favorite movies again. high quality viewing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic Unit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This DVD/Streaming Combo is easy to use and adaptable for my mother of 82 years of age. Now, she's streaming the old Game Shows, and having a BALL!

    I would recommend this to a friend
  • Cons mentioned:
    Display, Dolby vision

    Rated 2 out of 5 stars

    No display and Netflix issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing I need to mention is there is no display on the face of this player. I like to see the timer especially in instances where a disc is skipping... I use this player for Netflix and I continually have issues where it just stops playing. I contacted customer service and they are fairly useless. There is also no support for Dolby Vision.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TinyTim, We're sorry for the inconvenience that this may have caused you, and thank you for pointing out possible improvements that we can make. You can rest assured that your feedback will be forwarded to the relevant department. For the meantime, we suggest checking out this link for troubleshooting steps that could possibly fix the Netflix issue: https://us.en.kb.sony.com/app/answers/detail/a_id/55501 -Jerome sony_US