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Customer Ratings & Reviews

Your price for this item is $269.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 5276 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, 4K capabilities, ease of use, and upscaling features of this Blu-ray player. Many also appreciate its price and streaming functionality. However, some customers point out performance issues and the lack of Dolby Vision support as drawbacks. The player's size and limited app selection have also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 5,276 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Better Than My PS3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using my PS3 to watch Blu-ray movies for years. I upgraded to a Sony 4K television last year and when I connected the UBP-X800 to my TV, there was a noticeable improvement in the picture and sound quality. When I place a movie in the player, my TV automatically switches to the movie without opening additional menu on the TV. The player is very quiet and runs very cool. I would definitely recommend the player to family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Blu-ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony 4k Blu-ray player was easy to set up and gave me the quality I was looking for in a 4k picture

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Best investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Def worth the buy. Works great and fast. Plays 4k movies and streaming in such amazing colors and images

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best value for 4K player!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched all of the top 4k players before I made this purchase. I compared this one to a much more expensive brand. This one just had more features in my opinion. Thus, it was a no brainer for this purchase. I still don't have a 4k TV, but do have a few 4k movies. I played them on my Panasonic plasma TV. The difference was outstanding, compared to my Blu ray movies. I like everything about this player, especially with the sales price from BB.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Ease of use, Picture quality

    Rated 5 out of 5 stars

    sony returns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great features, easy to use and got it for a great deal. if you love tech then you know you have to upgrade to 4k players. i can tell the difference for sure and trying to match all your products together just doesn't cut it anymore. look at the true specs and test before you say something.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Great looking 4k dvd player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This DVD works great with my new Sony 4K TV. The 4K movies are much brighter and more Vivid to look at

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have extra dvd services & YouTube on the player. Odd design that a big 95% size front face door opens just for a Blu-ray/4K disc. I presume the box is filled with vital hardware or they could make 4k Blu-Ray players just larger than a disc. Sony lights are historically too SMALL, I can barely see if power's on or any other lights are on. The REMOTE was programed to my Vizio M50-E1 4K TV, yet the volume button doesn't work. Each TV brand had 1 setting code, but Vizio has 3, so I have to refigure if 1 of the others is for my TV. Vague instructions if you don't have a PhD.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    excellent 4k player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item for my dedicated home theater. Excellent quality, at a very modest price. Have always trusted SONY products for highest quality components.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not tested all the features that this 4K player has to offer such as the HI-Res audio but I can say that it excels at playing 4K movies. When I first bought my Bravia HDR wasn't standard so my current TV doesn't have it, from the reviews online that I read this player even helps sets that don't have HDR. I couldn't do a side by side comparison but all I can say is that Planet Earth 2 looked amazing on my set even without HDR.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4k player is effortless to use. The picture quality is excellent. I have had no issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Upscaling

    Rated 5 out of 5 stars

    Does exactly what it claims

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4k HDR how can you go wrong? Upscaling capabilities and it's a perfect match for my 65 inch 900E TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Amazingly Fast and Stunningly Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased this to go along with my 4K TV, thinking it was a upgrade in video quality, but I never realized how fast blu-ray players have become. Picture quality, speed, and build quality are amazing. Three reasons why I didn't rate it 5 stars: It doesn't have a time display on the unit. The home menu is a terribly dated and unpleasing interface. The remote is a little lacking in size and features. Overall, highly recommend, especially now that prices have dropped. Also, Sony was extremely fast with shipping out my movie rebate. Props to them for that!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wow! What a nice surprise.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little gem exceeded my expectations in almost every way. Sound quality increased significantly. All my DVD's and Blue rays look so much better. The unit is well built and has an understated elegance . My only disappointment is that I cannot play my (HD Tracks) FLAC files , but my Super Audio cd's sound great Very pleased with this player..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony's Done It Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been waiting for this 4K Player since it was first announced at CES. Ordered it for in-store pickup from the website and was ready the following day (really impressed with the speed and accuracy of my order, THX BB). Easily connected it to my Sony XBR-55X850D. I only have a couple 4K movies, for now, and have been testing them along with their regular Blu-Ray counterparts and the difference is amazing. The picture is absolutely gorgeous. Also, Sony's running a deal that you can get 2 free 4K movies with the purchase and registration of the player. Definitely worth the wait for this one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a DVD player to this 4K blu ray streaming unit. Easy connection to my A/V and device setup. Very sleek design and solid construction. Smooth and quiet operation. Streaming apps are easy to access and video and audio output is superb. Video up scaling from my old DVD movie was surprisingly high quality. No regrets on this unit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Oldschool, We are glad that you appreciate the quality and features of this Blu-ray player. We appreciate that you share this experience with us. Thank you for choosing Sony. Regards, -Jay sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    great ultra 4k player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Blu rays look better upscaled with this player than my old blu ray player.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Best Bang-for-buck 4K Bluray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned the Panasonic UB900, Samsung K8500, and currently own the Oppo 203 UHD Bluray players. In simple terms, the Sony X800 ranks highest in bang-for-buck ratio. Better image quality than the Samsung, on par with the Panasonic, but short of the Oppo player. I love the Oppo, but it does cost almost 2x the Sony, and for most that is not really worth it. For the vast majority of people, the Sony is the best option. The fact that it plays DVD-Audio and SACD is just icing on the cake. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    4K quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and noticeable difference for 4K quality. Note: does not come with 4K hdmi cable.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a 4k TV, you need this DVD player. It plays regular dvds, bluray, and the new 4k dvd format. The picture is spectacular, as it upgrades the first 2 formats listed to 4k. The online menu is nice, and it streams the wi-fi apps, well. If you don't have a smart tv, this does it all. There are only two small things that I question Sony on. 1. No optical sound option. 2. No backlit remote (this is annoying).

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't wait for this Sony 4K player to hit the shelves so I bought the Samsung 8500 first. The Samsung is a good unit but this one blows it away. The pic quality is superb and audio is spot on. I am totally pleased with this player, no hiccups and set up was a breeze. Works great with my Sony 55" 4K TV. This is a home run, thanks Sony.

    I would recommend this to a friend