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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5275 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, 4K capabilities, ease of use, and upscaling features of this Blu-ray player. Many also appreciate its price and streaming functionality. However, some customers point out performance issues and the lack of Dolby Vision support as drawbacks. The player's size and limited app selection have also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 5,275 reviews
  • Pros mentioned:
    4k, Ease of use

    Rated 5 out of 5 stars

    Best 4K UHD Blue Ray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, great player and enjoying 4K UHD movies.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Does it all.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this player because it claimed to play virtually and disc (Blu-ray/DVD/DVD-A/SACD) and you know what? It does. So far so good. I will say this....my Sony STRDH750 didn't seem to be able to handle the 4K video through a single HDMI Cable, but this Blu-ray has 2 HDMI outs, so I ran just audio to the receiver and 4K video directly to my 4K TV. Worked like a charm. I have no complaints, plus I got a great deal!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Price, Upscaling

    Rated 5 out of 5 stars

    Not just for 4K movies.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4K player delivers the goods. Price is reasonable (for 4K players). Even if you don't own a 4K tv with HDR this unit will breathe new life into older blu ray movies. Upscaling is excellent. Better than any of the Samsung 4K players. Yes I had theirs and this Sony is better.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Great DVD 4k player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding quality for a 4k player built very well work's great with my Sony 4k television

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good value for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set-up. Easy to use and have been happy with picture and sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Upscaling

    Rated 5 out of 5 stars

    Excellent player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. Nice upscale and audio. Good streaming on Vudu, Netflix and amazon video

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Nice blue ray play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice player. Worth the money. A little tricky to setup at first but after that it is easy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Am glad I got the Sony UBP-X800 vs any of the others out there. This was a Birthday present to self and a Pre-Black Friday purchase ,As Best buy was doing some Black Friday sale prices on my Birthday (Nov 10). I checked many reviews before settling on the Sony. I wanted a standalone 4k Bluray player even though I have the Xbox One S that does 4k Bluray. The Sony has nice build quality,with some weight to it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Superior 4K Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What makes it superior isn’t the fantastic unbeatable picture display, it is the absolutely unbelievable sound quality reproduction that this machine produces. Even a movie from 1965 looked and sounded better than I have ever seen it. And all the movies are crystal clear.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    My Sony - UBP-X800

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice 4K unit.....easy to set up and operate. Video display is awesome !!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Upscaling

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product at a great price. Makes all formats look great in 4K and 4K upscaling.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 3 out of 5 stars

    Cautiously optimistic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this 4K Blu-ray player for about two weeks. And while it renders a great picture I’ve had it freeze up on me one time. It also had trouble recognizing my Wi-Fi. I have only been playing 4K movies on it and have not had a chance to play regular Blu-ray’s yet. It will only add 60p with the upscaling but I wanted to see how they would look. I don’t recommend this model and would encourage you to read lots of reviews on alternatives.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    OMG! Buy Now, Happy Later!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Sony UBPX800 Ultra 4K blu-ray player after my XBOX 4K player left me feeling like something was missing from the viewing experience. This Sony UBPX800 player brought a totally new experience to my TV experience. I played an old Lethal Weapon blu-ray movie (non-4K) and the upscaling made the movie look like it was a new movie released in 2018. There's no "snowing" effect in the movie as I experienced with the XBOX 4K player, just clean and clear picture. The player has apps you can download. I haven't downloaded any apps as my 4K smart TV comes with all the apps I need. I just need this bad boy to play movies and produce a picture like the TV's on display at Best Buy -- and it delivers. I can definitely say not all blu-ray players are the same (my initial thought). The player has a premium weight/feel and is silent during movie viewing. I've not experience any issues so far (almost a month in). A lot of people will recommend an OPPO or Panasonic. I'd say save your money. Some will say one con to this player is no LED display on front of unit. I've actually enjoyed not having a LED distraction during movie viewing. I've nevered spend this much on a blu-ray player, but I needed the best movie experience possible with my expensive TV. I wanted to feel immersed in the movie experience as that is the intent when anyone is upgrading to a 4K TV, right? Oh, yes and 4K Movies rock in this player as well! Enjoy! : )

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Stunning product to add to a 4k tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My surprise upon receiving this player is that it is twice as long as any of the 2000-2016’s, so be prepared. The immediate challenge is that this Sony player needs an immediate update and you cannot update it yourself. It fails every time. After an hour on the phone with Sony, they are aware of this problem and have hundreds of calls. So, they have to provide you with a flashdrive with the update on it. Well, it took at MONTH to get a flashdrive that they said would be here in 10 days! So, you are not able to use your blu ray for a month! But after installed it allows you to see a spectcular image on the screen: more colorful, more details and a brighter image. If you can go through all the challenges that Sony puts you through and wait a month to use it, then it is worth it. I have a 4k Sony tv and had read reviews that this was the player that I should purchase; that is the reason I purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Blu-ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to navigate, great picture quality. I haven’t had any problems with it. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Solidly built and excellent disk performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unpacking: Heavy, solidly built form factor. If one is used to displays and buttons you won't find them here but that's not a bad thing. There are only two buttons: Power and Eject. There is a USB on the front which is a nice design for manual updates etc. I have a rack and it's a pain to have to find a connector in the rear like other HT units. Has simple express setup or the ability to set up the specific settings. Playing Disks: Fairly quick UHD-BD,BD,3D-BD boot with excellent picture! Note that UHD's with HDR may surprise with how dark they may look compared to the BD versions due to the subtle graduations of the scene lighting, but others will look wonderfully natural compared to the BD. It takes some getting used to but for those "dark" disks but the most part all look pretty amazing. i'm very please I made the jump to UHD's and very pleased with the performance and ease of use with this player!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great 4K player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be happier. Player is very fast. Excellent video quality. Easy interface.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Easy blu ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Makes using Netflix and YouTube easy. Excellent picture with 4K movies

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Amazing quality and price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is unbelievable! Puts out amazing 4K picture and the price can’t be beat!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and great sound quality. Works best if your hooking up to a Sony t.v..

    I would recommend this to a friend