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Customer Ratings & Reviews

Your price for this item is $269.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 5276 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, 4K capabilities, ease of use, and upscaling features of this Blu-ray player. Many also appreciate its price and streaming functionality. However, some customers point out performance issues and the lack of Dolby Vision support as drawbacks. The player's size and limited app selection have also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 5,276 reviews
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Amazing 4k player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player puts out true full 4k for incredible picture quality viewing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    App selection

    Rated 4 out of 5 stars

    Quality Surpasses Price, IMO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Visually speaking I have zero complaints about the quality I get when playing 1080 blu-rays and when playing UHD blu-rays. The player is hooked up to my receiver and I get really good audio and video playback. I'm not an expert so I can't wow other potential buyers with great techno jargon. I can just say it plays well and I am satisfied. Be sure to get a really good cable. I suggest Monoprice Certified Premium High Speed HDMI Cable or SeecurOMax braided cable which is also certified. Both are certified 18Gbps playback (I hope I'm saying that right) and the cost is way better than what you would get at electronic stores. I would be remiss if I didn't at least name one con and I really only have one. The apps on this player leaves little room to be desired. My TV is loaded with apps so for me it's not a deal breaker. Plus I got this to play 4K movies more than anything else. Anyway I have to say anyone relying on their 4K player to be apps heavy will be disappointed. It is severely limited. At Best Buy you have 2 weeks to test it out and return it. I returned a player that was $100 more and got this one and I plan on keeping it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Yet another quility product from Sony.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I buy something that is fairly new technology I go with a name I can trust. That has not let me down in the purchase of this sony 4k blu-ray. It has a sleek modern design that will complement any room, a exceptional performance and quality you've come to expect from a legendary company like Sony. If you want a 4k Blu ray no need to shop around just buy a Sony!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line 4K Blu-Ray Player. Super crisp picture and easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality, Price

    Rated 5 out of 5 stars

    great player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great player, far surpassed my expectations, astounding amazing picture and up converting to 4k. I would suggest to buy this player, can't go wrong, and cheaper than some others at twice the price, but I know the picture couldn't be any better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great 4K UHD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Player is easy to use and set up, great picture from both bluray and 4K

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4K Player at a Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale, a few weeks ago. I am very happy with the picture. The menu is less comprehensive than some other players, and reading the manual is really helpful. Minimal front display, with only a light indicating the power is on. That's fine, as you can hit a button on the remote which brings more information than you really need to know, on the TV's screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to set up, slim and sleek. The picture is incredible.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great 4k player. If you can catch it on sale, I would definitely recommend getting it. The High resolution audio is also a must have if you have an audio system. I originally purchased the Samsung 4k player and later realized that it didn't have high resolution audio. I immediately noticed a difference in the audio when I switched to this Sony 4k player.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Better than best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third Blue-ray player we've bought after having trouble with two lower priced Sony products. What a difference! Internet speed through wifi is twice as fast and doesn't drop connection halfway through. Sound is amazing on our surround sound. Picture is fantastic too, on our Sony XBR from this player. This is one product where you get what you pay for!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Price

    Rated 5 out of 5 stars

    Solid machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No nonsense 4k player. Does exactly what it promises. Worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Upscaling

    Rated 5 out of 5 stars

    Very good UHD Bluray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only owned this about a week, but happy with the player so far. Can't comment on the smart apps (I use a Roku Ultra for those), but it's a solid, heavy player (helps reduce vibrations), fast startup, and does upscaling and HDR well. The home screen has a spartan UI, but it's functional, supports tons of A/V formats that can be played off a USB stick.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    sony ubp-x800

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was easy to set up.functions are easy to use.has a great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great 4k player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4k player and good apps. Very easy setup. Crystal clear image.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Good value and images

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t consider myself an expert. However, I do feel that this 4K Blu-ray player does everything that I needed to do. I tried to find the best value of features and cost, and that’s what led me to this product. I have been very happy so far. The clean lines are also very attractive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome 4K dvd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this DVD player. Quality output, easy to use. Stable software.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Superb Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K movies look incredible with a Sony HDR 4K tv. Incredible detail.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Beautifully simple 4K BD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 stars are in short for Sony leaving out Dolby Vision. But looks great physically and on my tv. Front display could’ve been an easy upgrade, but as stated in my title, it’s bare faceplate adds to the simplicity while build quality and overall feel make this a beautiful addition to entertainment center. Had a few hiccups at first with updating and random 1 second black screens during play. Overall very happy with the purchase over the other UHD BD players I was comparing

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    The Sony UBP-X800 was just what I was looking for!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a streaming 4K Ultra HD Blu-ray player that was compatible with my new Sony flat screen tv, the Sony UBP-X800 was priced right and because the tv is Sony, it is very compatible. It does everything I want and the deal was sweetened by Sony giving up two 4K UHD Blu-ray dvd’s from a list of recent releases, about a $60 dollar deal, what a deal!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Seemless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Hooked right up to my tv and everything looks great.

    I would recommend this to a friend