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Customer Ratings & Reviews

Your price for this item is $269.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 5276 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, 4K capabilities, ease of use, and upscaling features of this Blu-ray player. Many also appreciate its price and streaming functionality. However, some customers point out performance issues and the lack of Dolby Vision support as drawbacks. The player's size and limited app selection have also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 5,276 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    great video player but no wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the new DVD player but wish it had wireless. Requires a wired connection for internet. Very high quality video however

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Blu-ray player

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony makes a very good 4K Blu-ray player excellent quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Works great with Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well with my Sony 4K TV and it looks great when playing movies.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    GREAT 4K!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K is stinking AWESOME! I have just changed over and WOW what a HUGE difference.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Thanks Sony for coming out with this mid priced 4k Bluray player.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying watching DVD's. This is a great buy good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally a solution to the 3-D problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this player because I have an older AV sound amp that was telling my older Sony player it was not 3-D compatible. The 800 has an extra HDMI that can do just the audio. Now I have 3-D with my new Optoma HD 142x projector and my Sony 7.1 sound amp. I didn't want to go with a new sound system because I have a couple other older components including a cassette player and turntable.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 4k Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great player once you adjust the sound settings. The colors are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch ultra player with multiple functions for a great price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have the Samsung 4K decide to get the Sony. picture looks a lot better to me .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Everything I was hoping for

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One very versatile and high-quality player. Well done SONY !

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Should of went with samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on black Friday because it was 50% off and was decently impressed with the picture. However the modem on this is not the best. I have appletv, cable box, and a surround sound all connected to through the same modem and this sony is the only one that has lag. so i wouldn't really call it a "smart player". The picture and sound as a 4k player in itself are great. Just not happy with the modem.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Sony Blu Ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plays right out of the box. It loaded Netflix and the various apps easily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Blue Ray player is easy to use and provides an excellent experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great 4K Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4K Player is extremely easy to use and has great playback quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plenty for the casual user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this item for a month now. So far, everything is operating as it is supposed to do. We primarily use it for DVD/Blu-ray's and secondarily for streaming. No issues whatsoever. Owned a Samsung BD player in the same price range prior to this; I gotta say, I love my Sony version better. Roughly 10 minutes for setup and then smooth sailing afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image is great. Non 4k blurays look great the image is really enhanced.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Amazing 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting you use to watch 4K now watching something else looks not cool

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slim and stylish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player looks good and works perfectly. It would have received 5 stars from me if it had an elapsed time readout for movies. This may not be important to you but I think it is necessary.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zepkar, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Player

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Player, easy setup and does everything you expect.

    I would recommend this to a friend