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Customer Ratings & Reviews

Your price for this item is $269.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 5276 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, 4K capabilities, ease of use, and upscaling features of this Blu-ray player. Many also appreciate its price and streaming functionality. However, some customers point out performance issues and the lack of Dolby Vision support as drawbacks. The player's size and limited app selection have also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 5,276 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    High quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek look and great video quality of this product!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Excellent player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to get a 4K disk player to really enjoy your tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Dolby vision

    Rated 1 out of 5 stars

    Poor quality for Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had issues with this player. My dvds are clean but it continues to freeze mid movie and has to be shut off (at times I've had to actually pull the plug to get it to work again). It seems to happen at random points as well (not the same point in the DVD twice). For the money and the brand I expect much more. Picture quality is very good but if it keeps freezing then what is the point. I was hoping a software update would help but no luck so far. I would not recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good design, good video and audio quality (although this will depend a lot on your setup). Has a lot of apps.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Awesome 4K player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony does it again, a perfect match to my 4K flat screen tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The player is state of the art and has a amazing picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sony has some of the best electronics out there and the best quality over all. the picture is so alive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The X800 is a great player with easy installation and set-up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very solidly built 4k player. I love most Sony products.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player has been great so far! No problems to report.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great player

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on screen was very clear. A bit expensive but i like sony products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Super product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great DVD player. Great for blueray or DVD. Easy to use with included remote control.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Good Blu-ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired with 4k Sony TV and works great. No issues so far

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well built compared to Samsung 4K blu-ray players.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great inexpensive 4k/3d player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous Blu-ray player could not decode ATMOS and DTS:X. I do not have a 4k monitor/TV but it seems that if you want high end sound codecs, you have to buy 4K disks now. This SONY covered all the features I needed, especially because it will send ATMOS to my DENON so I can enjoy my home theatre sound setup.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    4k is what it is all about

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player matches perfectly with XBR series Sony 4k TV

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great dvd player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good easy to install would highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Good item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Player works well. Currently don't have a 4K tv to take full advantage but hope to soon then maybe a 5

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and picture looks perfect. Love the quality!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great BluRay UHD player. Very well constructed (heavy).

    I would recommend this to a friend