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Customer Ratings & Reviews

Your price for this item is $269.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 5276 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, 4K capabilities, ease of use, and upscaling features of this Blu-ray player. Many also appreciate its price and streaming functionality. However, some customers point out performance issues and the lack of Dolby Vision support as drawbacks. The player's size and limited app selection have also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 5,276 reviews
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Good 4k blu ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blu ray player does its job. It plays my 4k movies and all of my other blu rays and dvds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great 4k player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple to use and hook up. My husband had no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, quiet, unbelievable movie experience!!!

    I would recommend this to a friend
  • Pros mentioned:
    Upscaling

    Rated 5 out of 5 stars

    Great device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upscaling is fantastic. We were pleasantly surprised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality picture. Easy to use and control.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these items online. I was disappointed with the size of the box. It seems like it has enough room for multiple discs in the player. I'm not sure I like the band of plastic that is used when opening the DVD slot. It is just more cost to manufacture and has no use to the player.

    No, I would not recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best purchase you can make on a 4K player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome 4k player!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy what Sony brings to the table with this 4k player. To compare my dad has the k8500 and it is good player but I give it to Sony for coming out with a premium 4k player at an affordable cost. The two free movies helped a lot as well when making my choice. It's fast and plays a lot of different media. Never skips a beat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent 4K DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and setup. Great quality and playback.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value for a great blu-ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. This Blu Ray player is excellent value.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and love the apps. Excellent quality.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great 4K Ultra HD BD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony player is a great match for any Sony 4K UHD TV!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes the movies pop so much better than Samsung I had

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Works Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Problems with this device. Works great picture quality is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A great 4K Blu-ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great 4K Blu-ray player easy to set up easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great quality product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this Blu-ray player, easy to set up and start using right out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality blu ray player. Only issue is it needs to be rebooted early on but better now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Easy to use. Hooks up to tv with out any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4k player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4K player is amazing when used with a 4K HDTV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alittle lag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was watching man of steel in 4k uhd hdr & in a scene it like skipped & stop... don't know if it will happen to all the movies. So far it was only that one. But it's pretty good as of now.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished and not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with bestbuy sending me refurbished item and they like me to pay it regular price. I find it odd not finding battery for remote inside. It not working and not connecting. I love Sony but looks like quality control is going down. Very sad. I returned it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi blanca, We are sorry to hear this issue on your Blu-ray player. Our apologies for the inconvenience. We will pass this information to the right department. We'll make sure for the improvement of our products. Thank you for choosing Sony. sony_US