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Customer Ratings & Reviews

Your price for this item is $269.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 5276 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, 4K capabilities, ease of use, and upscaling features of this Blu-ray player. Many also appreciate its price and streaming functionality. However, some customers point out performance issues and the lack of Dolby Vision support as drawbacks. The player's size and limited app selection have also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 5,276 reviews
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy watching movies now with this item.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Fuzzy, We are glad that you really enjoy watching movies with your new Sony 4K player. We appreciate your time and feedback. Thank you for choosing Sony! -Vincent sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    best 4k player for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loads fast. plays atmos. very heavy build quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound above Normal easy to set up. Blue tooth works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good player, my review is based on the fact that I live in the country and therefore don't have the option to stream much of anything. So, that being the case, I will only be using this as a DISC player. My concern is the huge door that has to open/close every time I change the disc...why does that door cover 90% of the front? Will this hold up long term to constant usage? To be determined...

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for everything I need it for. Great product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great 4k UltraHD Blu-ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice product that meets all my expectations for a 4k UltraHD Blu-ray player. If I have one complaint, it's that the Wi-Fi takes a minute or two to connect after I turn it on, where I was often trying to access Netflix or another online service before the device connects to Wi-Fi and then prompts me to set up Wi-Fi. Now I know what to look for to indicate it's connected so it's not so much of an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very easy to set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great. I'm glad the remotes are universal and work well with the Sony TV.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Sony 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Waited a long time for Sony to finally release a 4K player,well worth the wait!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High Quality 4K Blu-Ray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is very solid and well made. The user interface is intuitive and comes with a few popular apps built in like netflix and hulu. I would have like to see a complete listing of the apps available before purchase. The display indicated 300+. I see only a small fraction of that, maybe 20. Overall I am very happy with the player and would have given it 5 stars if it had better app support.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great 4K Blu-ray player at a great price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zero, good to know that you are happy with your purchased! Thank you for choosing SONY! ~Erin sony_US

  • Rated 3 out of 5 stars

    Waiting for improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unit over the holidays. Took a while to set up properly to use the 4k. I had to read a few online FAQ articles. There are some details during set up that are easily overlooked if you want proper 4k. I also purchased a 850 series Sony 75" display with this and still had trouble. Also, the unit has frozen several times and i have had to unplug it to reset, which is a pain because I have completely enclosed cabinet for components. The unit has also several times not recognized it had a disc in it, but then wouldn't let me use any other functions (Netfilx, Hulu) while it decided if a disc was in the tray. Next issue and its going back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple use, high quality output and audio. Great with the new OLED Sony tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Really nice DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice DVD player with great picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K Blu-ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster access speeds then my previous Blu-ray Sony player. Not sure why that is, but it is. Also, while we have only played a couple of 4K Blu-ray disks and a bunch of regular Blu-rays/ DVDs, and the picture clarity (combined with our Sony 4K TV) is spectacular! So far, I highly recommend it!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Sony - UBP-800

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ... Sony -UBP-800 is great product ! Great price !

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love sony products. Blu ray discs load quick and look great on my new sony 4k TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good sound and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 8th Sony DVD player - I love their quality for sound and for pictures.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great performance, big though

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading dozens of reviews on 4K Blu-Ray players, we decided to buy this one. I'm very happy with the performance so far, and it has a nice selection of apps. The only thing that could be improved is the styling. It is in large case, and the remote looks like an old Trinitron remote. Function over form I guess. For the price, it is a good purchase and I hope it has the reliability that Sony is known for.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very nice unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very happy with the unit picture quality I am getting out of it is outstanding

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great 4k player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical Sony product.Works great,built like a tank..Fast,great picture quality..No complaints

    I would recommend this to a friend