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Customer Ratings & Reviews

Your price for this item is $269.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 5276 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, 4K capabilities, ease of use, and upscaling features of this Blu-ray player. Many also appreciate its price and streaming functionality. However, some customers point out performance issues and the lack of Dolby Vision support as drawbacks. The player's size and limited app selection have also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 195 Showing 3,881-3,900 of 5,276 reviews
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    good blu ray player-may dolby vision?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will you provide digital movies in 4k? through the Microsoft storefront ;needs dolby vision

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great blue ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and has a beautiful picture,just need to get it hooked to my headphones also

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great DVD, poor streaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great DVD, blu-ray, 4K player but using the streaming system sucks. The machine constantly locks up while streaming requiring the plug to be pulled to restart the system since the remote and front 2 (that's right- power and eject only) buttons are not functional. Bought a Roku for streaming.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bang for Your Buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After significant research this player did more than what I needed at a great price point. I’ve been pleased with its performance and the extra HDMI output allows me to pipe the audio track to my older audio receiver that is not 4K compliant and the video on a separate cable directly to my TV

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Plays well, but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video is amazing in 4K HDR10, however needs work on the interface. looks super dated.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very nice unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used it twice so far but picture quality and the way it works is great.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Grate 4k Bluray player love it will buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate 4k Bluray player plays Blu-ray Disc ank4k discovery good player will buy again thanks

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good 4k player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a good 4k player. Haven't had any problems with it yet and the quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my sony 4 K ultra hd blue ray and hi-res audio player, it works good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ability to play DVD-A and Super-Audio CDs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had a 4k 3d player but what sold me on this player is it's ability to play DVD Audio and Super Audio CDs and I got this at a great price. I still have a collection of these format disc and this player makes it easy to enjoy my collection. If you still have these disc, this player is for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a big improvement over my last Sony Smart BluRay player. I use it far more for streaming content than for playing DVDs or BluRays. This systems supports both 5GHz and 2.4GHz wifi connections so connecting to Netflix, etc. is much faster now using the 5GHz band than in the past.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Home Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System cuts out to much losing my internet connections

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Edwin, we apologize for the inconvenience. You may follow the troubleshooting steps provided on the link below to isolate and fix the issue:
      https://us.en.kb.sony.com/app/answers/detail/a_id/32902
      Also, make sure that the player has the latest software version installed.
      Thanks, _Bob sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good overall 4k player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good build quality and good picture quality. Great price can't wait till next year model.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    good dvd player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up good quality good Netflix hookups overall everything was easy to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Universal Disk Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony UBP-X800 is a superb universal disk player with good streaming media choices built in. I use the machine primarily for SACD and DVD Audio playback and streaming, but it does a great job with DVD and Blu-Ray as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great 4k player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4k player was very easy to set up. Took a bit to get movie to play. Overall satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for 4k, bad for apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It delivers as a 4k DVD player, good picture, up-scaling, sound but it has "apps" which are really lack luster. Fortunately it has Netflix but lack YouTube. Doesn't have much else. I hope they will add some soon, otherwise why bother? It has a little weight to it as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FX914,
      We regret to hear that this Bluray player doesn't have youtube. It only has Amazon® app, Netflix® app, Vudu® app, Opera TV® app.We will forward this issue to the proper department for further improvement. Thank you for your feedback.-Jay sony_US

  • Rated 3 out of 5 stars

    It’s good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but not great I'm picky when it comes to electronics. I guess I was hoping for a better picture but it will do.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Best value 4k Blu Ray player .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony has both excellent sound and picture quality, a few caveats though, no backlit remote, no front panel screen , you have to rely on the display, converts some music formats to PCM. Still considering the price to better this player (much higher) it's a smart buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Blu-ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up, good instruction for using unit. Plays DVDs. Compact design

    I would recommend this to a friend