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Customer Ratings & Reviews

Your price for this item is $269.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 5276 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, 4K capabilities, ease of use, and upscaling features of this Blu-ray player. Many also appreciate its price and streaming functionality. However, some customers point out performance issues and the lack of Dolby Vision support as drawbacks. The player's size and limited app selection have also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 197 Showing 3,921-3,940 of 5,276 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great quality video or Blueray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and easy to play. Nice to have metal box and not plastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best on market for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 Samsung 4K blue ray players and returned both of my them because of several glitches such as stoppimd and freezing pictures while trying to watch a movie. The Sony has had 6 movies all 4 K blue ray discs without any flaws at all. I would spend just a little more money and save a headache

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Picture is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 4k the price is a little high but it does have a great picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This 4K Player is Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SONY's 4K HD TVs with HDR are the highest picture quality ever, and this new 4K DVD player really enhances the experience of watching movies in 4K. Even regular Blu-ray movies are better!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GG40, We are glad that the Bluray player meets your expectations.Thank you for the feedback.-Jay sony_US

  • Rated 5 out of 5 stars

    Great 4K player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great 4K player. Compared to the Samsung 8500 4K player it is faster. Easier to set up and has much better color handling. Set up was a breeze. Fast. Fast to load disks, fast to connect on line. For a movie fan it is worth every penny. I would definitely recommend this to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    So far, very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wi-fi -- great video, east to install perfect match with my new sony tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Seamless Operation with XBR TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works seamlessly with the XBR 900 E TV. Great picture with 4K HDR Blu-Ray.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice blue ray device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device delivers great picture quality with high streaming capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for an LG 4k Player - it is so much better & also way more apps that it is compatible with than the LG. Beyond awesome; I have ti now for a month and a half. It also upconverts DVDs recorded off TV as well as regular DVDs and Blu-Ray DVDs also

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony 4K UltraHD Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional value at the price. Picture quality is fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jury is still out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in hopes of solving a problem of older regular & Blu Ray DVD's appearing really dark on a new 4K HDR TV set. While it does seem to have solved that problem, I can't comment on real 4K quality yet. Haven't played any 4K DVD's on it yet. As far as upscaling Blu Ray DVD's, I don't notice any improvement over my old Blu Ray player (other than solving the dark picture problem).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good blue ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy hook up and programing only had it a short time no problems at this time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    GR8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Easy to use and great minimal display so not much light.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeAnn, Good to know that you are happy with your purchase! We appreciate your time sharing this feedback. Thank you for choosing Sony. Regards, -Jay Sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Crisp clean picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect match to go along with any 4k TV. Easy to use & navigate around menu.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great Sony product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price is an excellent choice! The 4k produces a wonderful picture.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Excellent 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4k player, hopefully a patch is release for Dbly vision support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far it's been a great Blu Ray player for us!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Sony PS3 I used for MANY years as my Blu Ray player finally died so I was forced to purchase a new player. I'm not yet using it to it's full capacity but for regular Blu Rays and app usage it works great, setup with my Harmony remote with ease, seems to boot up quick and looks great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue is the remote direction up keeps changing source channel on tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A step up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in the Best Buy on a whim and walked out with this 4k player! I couldn't be happier with my purchase! I also own a Sony 4K TV. They connect to each other flawlessly I can even use my TV remote to control the 4K player without having to do anything..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. I am enjoying it with my LG OLED TV. Price is reasonable.

    I would recommend this to a friend