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Customer Ratings & Reviews

Your price for this item is $269.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 5276 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, 4K capabilities, ease of use, and upscaling features of this Blu-ray player. Many also appreciate its price and streaming functionality. However, some customers point out performance issues and the lack of Dolby Vision support as drawbacks. The player's size and limited app selection have also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 5,276 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best I've found in price range with the options it has I'm pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    High quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use the remote is layed out nice ultra hd picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    By far the best balance of price and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The player is top notch. It provides great HDR to SDR conversion and is a joy to yours with a Atmos system. YouTube, Amazon, and Netflix in 4k. Easily a great all in one player for discs and streaming that has a better interface and audio features than an Xbox One S.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    Not a great performer!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the beginning this performed great! However, after a while it started sticking and requires to be unplugged and plugged back to work again. Furthermore, it has become extremely slow to the point where I had to stop using it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Perfect setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well went with this unit because of the better quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing and I hope it stays running for 8 years! I honestly don't want to replace it until the technology is undoubtedly obsolete. Great features, great performance. I have already had a family member a d a friend get one after playing with mine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned because my sony tv burnt up in a day so took back to get a samsung to go with samsung tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    pairs great with oled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pairs great with the sony oled excellent picture.and sound

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product sad remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WW bought all Sony at one time 75'Tv, the best sound bar and the Blu-ray player and sadly all is excellent except the Blu-ray remote..you must leave the doors open on entertainment center for it to work...very irritating to pay $$$$ and have to leave doors open.

    No, I would not recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great 4k price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good 4k player for the money, no problems with set up or use.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Good player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality on this 4K player, no regrets so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the player

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter solidity realize that when she was buying me movies that she was buying 4K movies. I had to run out and purchase this player. It was a great deal, plus, it matches my Sony 4K TV!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very Good overall features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to operate, good features, quality is good, good purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried that this device wouldn't be compatible with my tv. I got it together and it easily does the same as if I got the same brand as my TV. The only thing I didn't care for is the way the remote looks. I am afraid I will lose it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great dvd player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great movie player for us and it was a good price.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    ubp-x800

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this product it is the worst unit that is out there on the market and Son isn't doing anything to correct the unit. Very first day movie froze and then a issue not the a movie that I had in the unit was not allowed to be played on this device . Next movie blacked out no video only audio , next issue unit wouldn't eject dvd , would power off by the on and off button had to unplug from the wall . Took unit back the next day and got an exchange for the same unit , guess what the same things are going on with the second unit so I took it back again didn't get another one . All the reviews and issues on this unit date back to when it came out in 2017 Don't buy this unit nor the unit before this one it has the same issues worst 4k dvd player on the market

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ncp01,

      We are sorry for any inconvenience you had experienced. To further assist you with this, kindly send us an email at [email protected] including your product and contact details. Regards, Zac sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    4K upscaling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4K upscaling is amazing! Apps work nice also. Easy to setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the wait

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player is everything Sony promised. Although I only have 2 true 4k movies, I am impressed how it takes my blue-rays and upscales them to 4K. Way better than my son's Xbox. The black (night) is truly black, not some blotchy purple, black and grey amalgamation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Built

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player fits my earlier model 4K TV that does not have HDR capabilities. The player has HDR to SDR conversion that allows for a higer quality signal that my non HDR 4K TV can use to get the expanded color range of 4K. It also makes my Blu-ray disc look better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Performs as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not difficult to setup for person with exposure to electronic equipment but may require more step-by-step instructions for novices. Functionality mostly standard for price point at market intro; however, limited output options such that connecting to most home speaker system with 5.1 configuration requires additional adapters and wiring+connectors.

    I would recommend this to a friend