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Customer Ratings & Reviews

Your price for this item is $269.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 5276 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, 4K capabilities, ease of use, and upscaling features of this Blu-ray player. Many also appreciate its price and streaming functionality. However, some customers point out performance issues and the lack of Dolby Vision support as drawbacks. The player's size and limited app selection have also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 5,276 reviews
  • Rated 2 out of 5 stars

    No apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine had no installed apps and would not download any, even though it connects to the internet. Each time I try to add apps it go through the connection process and reports a failure to connect, even though it is connected. Picture quality is average, compared to blue ray not at all what I expected with my top rated 4k tv.

    No, I would not recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great for 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very few players will play 4k - but this one will. YEAH!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart device with good streaming and picture quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Blu Ray player for a normal consumer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a tough choice between buying this Sony Blu Ray player or the Microsoft One. I'm not a gamer and already have a PS4 that I've used twice. This doesn't it's job and it's right in the middle of the pricing bracket. It does what I need it to do!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product. 4K looks amazing. fed reccomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This product was exactly what I was looking for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 4k player has excellent picture and sound. For the first time since I've had my 4k TV I actually get a fantastic picture when playing a 4k movie. I previously had a Sony Blu-Ray with upscaling. It doesn't come close to the new 4k player.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture. Good purchase. Enjoying my Ultra K!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to operate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First 4k player that I have purchased. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Easy to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many features that are useful, 3D video, 4k and HD

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it seems fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it seems fine. I have not used it much I bought it because the reviews were good :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding 4K Input For Your 4K TV.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to 4K Ultra TV and thought, I need to upgrade everything now, or I will not be getting the true 4K Ultra experience! I'm glad I stuck with the Sony device's! It's nothing less than Outstanding!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    much easier to use than other ultra hd dvd players

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Works OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this standalone 4K player hoping to have it take over my existing media player, an XBOX One X. While playing 4K movies the picture quality does slightly edge out the xbox but I found the picture too dark in some scenes, changing the picture mode didn't do much to help. Where this absolutely fails is being a media player. The Netflix app on this vs the xbox is night and day. I tried watching an old standard HD TV show and the picture quality was grainy. I expected decent upscaling. Even streaming HD movies was not that good in comparison. Ended up returning it. If I were only playing 4K discs I may of kept it, but it was just not worth it for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays my DVDs in excellent upgraded resolution. The upgrade resolution almost look as good as 4k. But over all a very good product. Money well spent! Had this product for approximately 1 month. Hope it maintains the excellent quality over time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best So far

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this after we lost everything to a flood. We couldn't be happier. It does everything we need it to and the remote is very easy to understand. You will definitely enjoy your viewing more with this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Player for a 4k TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I connected this player with my 4K 3D TV. Its quality is very good. I like HDMI port 2 (for audio). When you want to connect this item with a USB flash drive for a long time you prefer rear USB port to front one. It only has one front USB port.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blown away by the chassis and performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While large this machine makes no noise and is a wonder to use for your physical media. Glad to purchase and haven’t explored the connectivity or apps yet. Do your self a favor and opt for this rather than the 700.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 4K Ultra HD Blu-Ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It plays virtually every format available. Set up was very easy. The quality of 4K Blu-Rays are stellar. It upconverts BluRays and DVD very well. I would buy another one if I needed one. Plays SACD and DVD Audio if you have some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this 4K player since Christmas 2017. The set up was very easy to perform. 4K playback has been excellent with no skipping or pixilation. I’ve also played audio CDs and SACDs with no complications. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when my Samsung died......it has a much better picture, more intense colours and overall, much better quality than the previous one. I used both with a 65" Samsung 8000 series, so the TV has not changed: but the picture has!

    I would recommend this to a friend