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Customer Ratings & Reviews

Your price for this item is $269.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 5276 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, 4K capabilities, ease of use, and upscaling features of this Blu-ray player. Many also appreciate its price and streaming functionality. However, some customers point out performance issues and the lack of Dolby Vision support as drawbacks. The player's size and limited app selection have also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 5,276 reviews
  • Rated 5 out of 5 stars

    Great 4k Ultra BluRay DVD Player by Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I was looking to upgrade with the purchase of a 65" OLED 4K Ultra HD TV. This player did not disappoint. It is Wifi ready and works flawlessly. For the price you can't beat it; plus it's a Sony!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade to a Sony 4K streaming player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to play my 4k blue-rays since my other Sony was only a streaming blue-ray player. Did not fully understand the difference at the time. Love how this player plays everything at 4K quality on my 4K TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful 4k dvd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this DVD player. Great resolution and a perfect match with my Sony tv. My kids cannot get over the picture and neither can I

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Unit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player works very well, and also provides access to the internet, which is built right in. Unlike Sony's 75-inch TV, this has the added feature making surfing the web a breeze. Two thumbs up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family loves movies and this Blu-ray player is already being used daily. The set up was simple, and it easily connects to the internet for Netflix and Amazon Prime movies when we are not using one of our own discs. I definitely recommend this player for families and movie watching fans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This puppy rocks!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit to replace my old blu ray player and I was so happy to see how much faster it is than my previous player. The streaming apps are faster than my Apple TV and now I can stream Spotify through my stereo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a refurb first because it was half price but it wouldn't work. I returned the refurb and paid full price for a new item and it has worked great so far. I would recommend the player to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 4K player for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very impressed with the difference in quality of picture, even from basic DVD's. It is almost not worth buying the BR versions. Extremely happy with setup...very easy! Overall, for the sale price, a GREAT buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home screen is very low resolution, otherwise it is a decent player

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Blu-Ray HDR Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having upgraded my television to a 4K-capable system, needed to get myself a high-end player capable of handling the newest video standard and everything that came before as well. Couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A really great Blu-ray player.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really great Blu-ray player. Handle 4K content and 3-D content extremely well. No problems at all. Uses one HDMI output to your audio receiver and a separate HDMI output to your television. Amazing quality.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 3 out of 5 stars

    Good entry level 4k player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4k Blu-ray player works well most of time, but every once in awhile it will lock up and become will not respond. The only way to get around the lock up problem, is to unplug the unit and re-apply power.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MAP5,

      I understand that your player is having issues with not responding. The recommendation is to attempt a power reset to resolve this issue. Please follow the steps on the link below:

      https://www.sony.com/electronics/support/articles/00030275

      If you are unable to resolve your concern, please email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:
      Best Time to Call:


      Sincerely,
      Erin
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as an up grade with Bluetooth,as of right now ,works great ,disc come up quicker ,haven’t tried Bluetooth yet ,but when I do I will get back to you ,so far love everything about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 4K player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It loads fast, has excellent controllability. The preloaded apps are nice. I haven't had it pause or hiccup during playback yet. I highly recommend. Currently you can't buy better at this price point.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One of the better 4K blu ray players

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plays 4K blu-rays well and is worth it to get the most out of your 4K TV. But my one issue with this, is the loud fan noise, which continues even when you turn the device off. It's a bit concerning and becomes an annoyance in an otherwise quiet environment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is fantastically clear. Love this unit. Only thing I'm not crazy about is the flip down front when the tray opens. But have not had any issues with it, so it's OK I guess.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had looked at purchasing this DVD player in the past but ended up getting another brand. Well that brand only lasted a year. So once they said that it wasn't fixable I went ahead and purchaded the Sony. Still new as yet so time wil tell on the longevity on it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to Tell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit didn't sync with my Onkyo or Denon. Returned product

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A great 4K player,but still not perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Sony UBP-X800 for a few months now. The player has perform well but has had a few hiccups. The player froze when I played a couple 4K blue rays. I had to unplug the player to get it to reset and play the movie. Hopefully this is a rare incident and won't happen again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set-up, Great picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly boots-up disc when inserted. My previous Panasonic Blu-ray took about 1 minute before initializing the video content. Easy initial set-up. having HDMI output for video and HDMI audio output is a plus.

    I would recommend this to a friend