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Customer Ratings & Reviews

Your price for this item is $269.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 5276 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, 4K capabilities, ease of use, and upscaling features of this Blu-ray player. Many also appreciate its price and streaming functionality. However, some customers point out performance issues and the lack of Dolby Vision support as drawbacks. The player's size and limited app selection have also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 212 Showing 4,221-4,240 of 5,276 reviews
  • Rated 5 out of 5 stars

    Great Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my purchase. I spent a lot of time reading reviews before I bought this Blue-Ray player and I’m glad I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality product, just love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for new DVD player for my new 4K tv. I search between two and three & finally I picked up the best one. I am enjoying watching movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great player for all 4K programming.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting on this Sony 4K Ultra Wi-Fi Blu-ray player to hit the market and I have been very pleased with the performance. Great player!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up for Seniors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought an OLED tv and needed to upgrade our DVD and VCR player(yes we still use one) and this really upgraded our viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift and so far the person said, easy to set up, and is working great, no issue. Only used it a week since Christmas. But they love it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Player feezes regularly requiring unplug to reboot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have same complaints as others where the picture freezes and device becomes unresponsive. I have to unplug it from the power source to get it to reset.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Nice picture, not easiest to operate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture but forced to use remote for all operations. Miss the multiple disc format on my old CD player wen listening to music CD on this single play machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony - Streaming 4K Ultra HD 3D Hi-Res Audio Wi-Fi

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - Streaming 4K Ultra HD 3D Hi-Res Audio Wi-Fi Built-In Blu-ray Player - Black. It works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great dvd player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was on sale for 33% off. It was available at a store near my home. Sales person was knowledgeable. Plus there were many in stock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know the difference between a good and bad player but on the advice of Best Buy I tried this one and I could not be any happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome UHD BluRay Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player has excellent performance and picture. The price is great for the quality. Setup was a snap. The Picture on my 65" XBR is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, player plays everything and works great. When it comes to Blu-ray players, I have found Sony to be one of the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony UBP-X800

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is everything I expected and more. I'm able to play all DVD and BD Disks (all formats), and it up scales Streaming channels as well. My only complaint is this product is a little pricy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    B-I-U-R-I-F-U-L

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While streaming is the fad and more convenient, nothing beats low compression physical media for quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a big difference with my 4k Ultra HD tv from my former blu ray dvd player. Read many reviews and not disappointed in my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    A nice bluray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound and sturdy built. Would be a great buy but freezes a lot and has to be unplugged to reset

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Theo23,

      We're sorry to hear that you are having issues with your Blu-ray player, please make sure that your unit's Firmware is up to date to version M36.R.0178.

      You may also follow the troubleshooting steps provided on the links below to isolate and fix the issue:

      https://us.en.kb.sony.com/app/answers/detail/a_id/30900
      https://us.en.kb.sony.com/app/answers/detail/a_id/49730

      Thanks,
      Zac sony_US

  • Rated 5 out of 5 stars

    Wow!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought hd Blu-ray was awesome until I received this excellent machine for Christmas!! Wow!! The picture clarity is insane!! Just wow!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bargain player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great player for the price. Excellent audio and video output. Comes standard with hulu, prime and netflix apps among others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Some Software glitches but othe than that, great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software update glitches where the device freezes and power has to be disconnected and restarted. Did not start happening until after a software update. Hopefully this will work itself out with next update

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Blu Ray player does it all and takes the place of any streaming device on the market, with 4K technology. Tough to beat!

    I would recommend this to a friend