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Customer Ratings & Reviews

Your price for this item is $269.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 5276 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, 4K capabilities, ease of use, and upscaling features of this Blu-ray player. Many also appreciate its price and streaming functionality. However, some customers point out performance issues and the lack of Dolby Vision support as drawbacks. The player's size and limited app selection have also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 5,276 reviews
  • Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    Worked great for a year

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this system for almost a year. I’m glad I bought the extended warranty, started slipping and freezing at 11 months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Makes my 4K Ultra the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit melds well with the 4K TV I just purchased. Provides great realism and color from the BlueRay discs and has wi-fi capability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upscales blu-rays to near 4K quality. The one standard DVD I've tried did not fare as well, as I suspected. Easy to setup. Get one!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thorkane, We're glad to hear that you're satisfied with your new Sony Blu-ray Player. We appreciate your feedback. Thank you for choosing Sony! -Anthony sony_US

  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales representative was of great help in choosing the home theater and it works well with t the components that we have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely wonderful Blu-ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The high definition of this player is unbelievable. The construction of the unit is great. I would strongly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meets my needs, but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great, but only a few apps are included. Had to revert back to smart TV to use YouTube. A few more have been added since I purchased, so hopefully more will be downloading very soon.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SandGC, thank you for proving us your feedback about the player. As of the moment, the player comes with 4 pre-installed apps. more apps will come up but as of now, we don't have the estimated time of availability yet as well with the list of apps. For the meantime, you can use the Opera TV Store app to add more services to the player. Regards, ~Erin sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised plays disks like it should.with as bad as DirecTV is in the rain, this often saves the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Blu-ray player on the market for the money. I paid $149 at Christmas and now I wish I would have got one for the other tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great blue ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays everything well. Music cd's sound good but you dont have limited functions for that. One draw back is startup is a bit slow but not a deal breaker. Movies look exceptional on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Theater room quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality player for theater setup. Works well with other entertainment system components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only used it once since I bought this at Christmas however it works perfectly with no problems I'm really happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony UHD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the player with UHD BD discs and for streaming from Netflix. The player performs well and loads fast enough for my use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just OK but not superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit as a replacement to my Samsung UHD player but was not impressed with features or picture quality compared to Samsung. Then again, that is just my opinion.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great player.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a 4k compatible blu ray player that plays 4k movies for my 4k tv. This fit the bill and had stellar reviews. Works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice 4K Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony - UBP-X800 - Streaming 4K Ultra HD 3D player works very well. WiFi is a nice feature. Strongly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding DVD Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, Sony products are outstanding. Use for streaming as well as playing blue-ray DVD's. Never an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4k player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was using my Xbox one to watch 4k movies,but was told that this player was actually an upgrade and I'm happy I made the purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't blow my socks off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe I'm just too picky. But I didn't blow my socks off. The interface looks a bit dated. Most of the apps are laggy at best. Is one heck of a 4K Blu-ray player. But that's kind of all it really is. The apps don't work that well. the interface looks like something out of the past. I feel like if they were to update it to look more like a PlayStation interface or something it could be a lot better. It has a nice physical appearance aesthetically. But the actual layout of the interface leaves much to the imagination

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a player to work with my new 4K TV. I picked Sony because they're reliable and of good quality. (The TV is also a Sony.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 4k player to go with my 4k TV and it's a pretty good player with built in apps. Solid player for the money

    I would recommend this to a friend